Frequently Asked
Questions

Q: I dont understand why IGST is being levied in my transaction. Could you explain why this is happening?

IGST, or Integrated Goods and Services Tax, is levied on inter-state transactions involving the movement of goods or services from one state to another. This tax is applicable when the transaction involves movement of goods or services from one state to another or from outside India.

Q: My GST bill is showing invalid HSN error. What does this mean and how can I fix it?

If Show error Invalid HSN to resolved it folloe the below memtioned process: Go to item master and validate HSN if it show invalid change the HSN code of that item HSN code length depend on the turnover maximum length of HSN can be 8 digits

Q: What is causing vouchers to get stuck in the backend of the software? How do I fix this?

Vouchers can get stuck in the backend of the software due to data entry issues. To fix this issue follow the below mentioned steps: Step 1: Go to House keeping Step 2: Click on Update voucher GST summary We recommend to take backup before Update the voucher GST summary

Q: My GST reports are not showing any data. What should I check to troubleshoot this issue?

If Data is not showing in GST Report even entered correctly in voucher you need to check Following things:- 1:You should not enable skip in GST Reports option in sale or purchase type or item Master. 2:Check Tax category master in item and then save voucher.

Q: How can I check whether bills have been recorded properly under the correct IGS or not?

To check whether bills have been recorded properly under the correct IGST (Integrated Goods and Services Tax) or not you can refer to our Supply Outward/Inward Register / GST Audit Report of GST reports through which you can find the entry which contains your invalid data.

Q: What should i do if am unable to access the gst report in BUSY ?

If you are facing any difficulty accessing the GST report, it is possible that you are logged in with sub-user login credentials for the company. However, ensure that you have the necessary permissions to view GST reports. Once confirmed, you can access the report in BUSY.

Q: My expense tracking seems off. Are there any reports I can run to audit expenses?

Yes, there are many reports available in BUSY that can help you to check your expense balances & other details e.g. ledger, balance sheet, trial balance, account summaryl etc.and we have GST expenses audit report also in BUSY so, you can check the Expense Audit Report.

Q: What different reports can I generate in BUSY related to GST?

For GST Reports you can generate many reports please follow below mention steps for report generation:- Step 1:- Display Tab Step 2:- GST Reports Step 3:- GST Summaries, GST Returns, GST Registers, GST other Reports, GST Audit Report. You can generate report as per your requirement

Q: What options do I have to pay GST in BUSY?

There is no provision to pay the gst through BUSY If you want You can do the transaction for this in BUSY Follow this steps: Step 1: Go to transaction Step 2: Go to journal and you can do the entry for the gst payment

Q: What is the meaning of errors in GST reports?

Errors in GST reports refer to discrepancies or mistakes in the information provided in the reports. These errors can occur due to incorrect data entry, mismatched values, or invalid entries. It is important to identify and rectify these errors to ensure accurate and compliant GST reporting.

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I dont understand why IGST is being levied in my transaction. Could you explain why this is happening?

IGST, or Integrated Goods and Services Tax, is levied on inter-state transactions involving the movement of goods or services from one state to another. This tax is applicable when the transaction involves movement of goods or services from one state to another or from outside India.

My GST bill is showing invalid HSN error. What does this mean and how can I fix it?

If Show error Invalid HSN to resolved it folloe the below memtioned process: 
Go to item master and validate HSN if it show invalid change the HSN code of that item 
HSN code length depend on the turnover maximum length of HSN can be 8 digits

What is causing vouchers to get stuck in the backend of the software? How do I fix this?

Vouchers can get stuck in the backend of the software due to data entry issues. To fix this issue follow the below mentioned steps:
Step 1: Go to House keeping
Step 2: Click on Update voucher GST summary
We recommend to take backup before Update the voucher GST summary

My GST reports are not showing any data. What should I check to troubleshoot this issue?

If Data is not showing in GST Report even entered correctly in voucher you need to check Following things:-
 1:You should not enable skip in GST Reports option in sale or purchase type or item Master.
 2:Check Tax category master in item and then save voucher.

How can I check whether bills have been recorded properly under the correct IGS or not?

To check whether bills have been recorded properly under the correct IGST (Integrated Goods and Services Tax) or not you can refer to our Supply Outward/Inward Register / GST Audit Report of GST reports through which you can find the entry which contains your invalid data.

What should i do if am unable to access the gst report in BUSY ?

If you are facing any difficulty accessing the GST report, it is possible that you are logged in with sub-user login credentials for the company. However, ensure that you have the necessary permissions to view GST reports. Once confirmed, you can access the report in BUSY.

My expense tracking seems off. Are there any reports I can run to audit expenses?

Yes, there are many reports available in BUSY that can help you to check your expense balances & other details e.g. ledger, balance sheet, trial balance, account summaryl etc.and we have GST expenses audit report also in BUSY so, you can check the Expense Audit Report.

What different reports can I generate in BUSY related to GST?

For GST Reports you can generate many reports please follow below mention steps for report generation:-
 Step 1:- Display Tab
 Step 2:- GST Reports
 Step 3:- GST Summaries, GST Returns, GST Registers, GST other Reports, GST Audit Report.
 You can generate report as per your requirement

What options do I have to pay GST in BUSY?

There is no provision to pay the gst through BUSY
 If you want You can do the transaction for this in BUSY
 Follow this steps:
 Step 1: Go to transaction 
 Step 2: Go to journal and you can do the entry for the gst payment

What is the meaning of errors in GST reports?

Errors in GST reports refer to discrepancies or mistakes in the information provided in the reports. These errors can occur due to incorrect data entry, mismatched values, or invalid entries. It is important to identify and rectify these errors to ensure accurate and compliant GST reporting.

Frequently AskedQuestions