Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I need the complete breakdown of my purchases and sales with tax rates and dates in my trading account. What options do I have to get this detailed report?

You can view the GST register with the breakdown of taxable and tax amoutn from the below steps.
Step 1: Click on Display
Step 2: Then GST Reports
Step 3: Then GST Register
Here open the report and can check the as per your requirement.

The BUSY software is not showing me the tax rates for each HSN code in my GST report. How can I see the tax percentage for each HSN code?

To view missing tax rates for HSN codes in GST report in BUSY, go to
Step 1 : CLick on display
Step 2 : GST Reports
Step 3 : Select GST Summary, select the desired month, and enable the option Show tax rate wise bifurcation.

I need to show my March GST liability in my balance sheet but have already adjusted against input credit. What journal entries can help with this?

Here's a general guide, but keep in mind that specific entries: 
Step 1: Debit (Increase) GST Liability Account
Credit (Increase) Input Credit Account
Step 2: Adjustment Entry for Input Credit Utilization:
Debit (Decrease) Input Credit Account
Credit (Decrease) GST Liability Account

Why is the HSN summary not showing any data even though I need it? How can I get the HSN summary to populate with data?

If HSN summary not showing any data in GST return, check:
Step1 : CHeck data entry
Step 2 : HSN code
Step 3 : Check data for applicable month
Step 4 : Data format
Step 5 : Filze size
Step 6 : Data validation error

How can I change the nature of a recorded expense/purchase bill from BC to BB in BUSY if I have erroneously marked it earlier?

While doing entry in journal voucher for purchase and expense related, if you want to record entry nature from B2B to B2C you can just select B2B as Nature of transaction in Registered expense window after select register expense B2B as Gst nature in voucher.

Certain features I was using regularly are not visible after updating BUSY software. How can I restore or find those options?

If regularly used features are not visible after updating BUSY software,Before updating BUSY Latest Release take full data backup. 
If you are getting issue after updating Latest Release, you need to uninstall all old release, setup and download full setup of latest release install.

My input credit is not getting removed even after making changes. What could be the reason and how to fix it?

It is possible that the input credit was not removed after changes in BUSY due to government regulations that require input to be finished in the current financial year. If the input credit is not finished, it cannot be carried forward to the next year.

Why is the opening balance of the last financial year not reflecting in my annual GST summary this year?

The opening balance of the last financial year is not reflecting in the annual GST summary this year because the software only shows reports for the current financial year. The opening balance from the previous year is not carried forward in the GST summary report.

What should be The RCM entry is showing double in the output I do to fix this?

The RCM entry is showing double in the output because of after auto posting consolidate RCM payable entry from GST mis. utility option under transaction menu, maybe you entered RCM payable entry again manually from journal voucher so that's why its showing double in output.

I want to check my every account-wise ITC separately how can I check this in BUSY?

For checking Account wise ITC in BUSY you have to follow below given steps:-
Step1: Go to Display menu.
Step2: Then click on Gst report option.
Step3: Select Gst Other Report option.
Step4: Then click on Purchase/Expense wise ITC.
From here you can able to check account wise ITC separately.
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