Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to adjust my taxes for GST but the entries are not getting updated in the summary. What is the right way to post GST entries so they reflect properly?

The right way to post GST Adjustments entries so they reflect properly in GST Summary is that:-
1: Go to display - gst reports - gst summary - press f4 in the report - Do auto - post adjustment entries by gst summary report.

I am unable to see the tax rate for some transactions in the GST R report even though it was entered during invoicing. What should I do?

unable to see the tax rate for some transactions in the GSTR1 report even though it was entered during invoicing because of maybe in those transactions sales type selected as exempt or nil-rated so those transactions showing in GSTR1 report under 0% tax rate

Certain key reports like sales register and tax reports are missing in my BUSY dashboard. How can I get access to and generate these reports?

If some reports like sales registers and GST reports are missing in BUSY, then might be your user account is restricted to access these report by the administrator. So you need to login with super or admin user to check if the issue resolved.

I need help understanding where the difference in my GST data is coming from when comparing periods. What should I check?

To understanding where the difference in your GST data is coming from when comparing periods, then you need to check below reasons: 
1. You need to updare GST summary from Houseking option
2. You need to update BUSY release in latest version.

While I want to generate report or summary for Eway bill from BUSY? How can I do this in BUSY?

If you want to generate report or summary for Eway bill do following steps:
Step 1: Go in Transactions.
Step 2: Then select GST Misc. Utilities.
Step 3: Then select Eway bill management.
Step 4: Then select generate print eway bill or check audit report of eway bill.

What do I need to do to ensure the customer name flows from billing to return automatically for cash transactions?

When creating a bill in BUSY, ensure to enter and maintain billing and shipping details, specifying the party within the same window. However, when generating a return invoice, use the F4 shortcut key to select the party name in the billing and shipping details.

I split my company in BUSY but am unable to adjust some old GST dues. What can I do?

If you have some old GST due then you have to pass entry in the previous year and the amount which get updated in the GST input and output account.Then manually you have to update it in the account in the splitted financial year.

The accounting software is showing my GST as IGST instead of local GST. How can I fix this?

If you want to show CGST and SGST instead of IGST then you have to use sale or purchase type as Local in voucher and party should be belong to same state or intrastate after that only you can apply Local GST in voucher.

What should I do when there are changes that impact how data is shown for different time periods?

When there are changes that impact how data is shown for different time periods, you should check the amended returns and look at the periods when the changes were made. This will help you understand the discrepancies and resolve any mismatches in the data.

I need to make changes in a submitted GSTRHow can I amend it on the BUSY platform?

On the BUSY platform, you cannot directly amend a submitted GSTR-1. You will need to manually make the amendments in the next GSTR-1 return. It is recommended to consult with your accountant or CA for assistance in processing the amendments on the government portal.
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