Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
Certain key reports like sales register and tax reports are missing in my BUSY dashboard. How can I get access to and generate these reports?
If some reports like sales registers and GST reports are missing in BUSY, then might be your user account is restricted to access these report by the administrator. So you need to login with super or admin user to check if the issue resolved.
I need to make changes in a submitted GSTRHow can I amend it on the BUSY platform?
On the BUSY platform, you cannot directly amend a submitted GSTR-1. You will need to manually make the amendments in the next GSTR-1 return. It is recommended to consult with your accountant or CA for assistance in processing the amendments on the government portal.
Why is the GST summary not updating with entries made via journal vouchers? How to resolve this?
If GST summary not updated entries made via journal vouchers you may check GST Nature of the voucher because if you select not applicable as gst nature in journal voucher entries will not showing in gst summary so select correct GST Nature in voucher.
What are the different purchase types in BUSY and how do they impact GST reporting?
BUSY offers different purchase types such as I/GST- ( Tax Rate), I/GST-Import, I/GST-Exempt, etc. You can also check purchase type list from Masters menu.
They impact on the GST reporting on various factors such as region either local or interstate, exempt, import purchase, etc.
Why am I getting an error when trying to do input/output adjustment for GST?
If you getting an errors during the input/output adjustment of GST and seek better assistance, please provide more details about the specific error. Additionally, cross verify the amounts and entries of the adjustment, ensuring that the GST nature selected in the voucher is accurate.
What are the different sections under GST summary and what details do they cover?
In BUSY, GST Summary has different sections such as Input GST, Output GST, Dr / Cr Note (Input GST), Dr / Cr Note (Output GST), etc.
Moreover GST Summary covers all the GST related transactions such as Sales, Purchase, Tax Adjustements, Tax Payments etc.
Why am I unable to see the correct HSN code options when I search?
You may be unable to see the correct HSN code options when you search because the HSN code you are searching for may be invalid or incorrect. Please ensure that you are entering the correct HSN code or description to get accurate search results.
While I want to generate report or summary for Eway bill from BUSY? How can I do this in BUSY?
If you want to generate report or summary for Eway bill do following steps:
Step 1: Go in Transactions.
Step 2: Then select GST Misc. Utilities.
Step 3: Then select Eway bill management.
Step 4: Then select generate print eway bill or check audit report of eway bill.
What do I need to do to ensure the customer name flows from billing to return automatically for cash transactions?
When creating a bill in BUSY, ensure to enter and maintain billing and shipping details, specifying the party within the same window. However, when generating a return invoice, use the F4 shortcut key to select the party name in the billing and shipping details.
I split my company in BUSY but am unable to adjust some old GST dues. What can I do?
If you have some old GST due then you have to pass entry in the previous year and the amount which get updated in the GST input and output account.Then manually you have to update it in the account in the splitted financial year.