Frequently Asked Questions

If GST summary not updated entries made via journal vouchers you may check GST Nature of the voucher because if you select not applicable as gst nature in journal voucher entries will not showing in gst summary so select correct GST Nature in voucher.

BUSY offers different purchase types such as I/GST- ( Tax Rate), I/GST-Import, I/GST-Exempt, etc. You can also check purchase type list from Masters menu.
 They impact on the GST reporting on various factors such as region either local or interstate, exempt, import purchase, etc.

If you getting an errors during the input/output adjustment of GST and seek better assistance, please provide more details about the specific error. Additionally, cross verify the amounts and entries of the adjustment, ensuring that the GST nature selected in the voucher is accurate.

In BUSY, GST Summary has different sections such as Input GST, Output GST, Dr / Cr Note (Input GST), Dr / Cr Note (Output GST), etc.
 Moreover GST Summary covers all the GST related transactions such as Sales, Purchase, Tax Adjustements, Tax Payments etc.

You may be unable to see the correct HSN code options when you search because the HSN code you are searching for may be invalid or incorrect. Please ensure that you are entering the correct HSN code or description to get accurate search results.

The difference between the supply outward and the sales register, the sales register shows the total sales amount and details of sales vouchers. e.g. quantity, bill number, date, price etc. and in supply outward register you will get data all section wise of GSTR1.

To check Monthly ITC tagging option is working properly in GSTR3B, you need to open the report with enable the option of Pick Relevant ITC from Montly ITC Tagging. After open the report check the ITC amount match with the amount you have tagged.

To ensure that a voucher doesn't reflect in GST reports in BUSY, you can change the purchase type to something else and mark the 'Skip GST Report' option as Yes for that voucher. It is recommended to take a backup before making any changes.

To set the default tax rate for items in BUSY accounting software, follow the steps below:
Step 1: Go to administration then configuration 
Step 2: Select feature options then you will find GST/VAT option
Step 3: In in default tax category field mention tax rate master 

If your BUSY OTP session has expired, you need to follow the below steps: 
1. login with your GST portal user id 
2. go to the profile option 
3. then click on mange API access 
4. mentioned API access for 30 days and submit.