Frequently Asked Questions

Here's how you can troubleshoot and resolve it:
 Step 1: Incorrect Tax category Configuration
 Step 2: Verify HSN Code or Item Classification
 Step 3: Check Date-Effective Tax Changes
 Step 4: Reconcile your service-related transactions with your GST returns

GSTR 1 report showing the same sessions multiple times with different tax rates
 kindly esure that if in your transaction there is multiple tax rates entered then in GSTR1 reports multiple tax rate show whenever you open report.

If previous year not showing in current year
 Step 1 : Verify date range
 Step 2 : CHeck filter
 Step 3 : Search missing invoice
 Step 4 : Re enter missing invoice
 Step 5 : Check transaction history

HSN wise value not tallying with calculation of B2B+B2C sales because, the reason is while entering credit/debite note w/o item HSN and tax details was missing so that's why HSN value not tallying with calculation of B2B+B2C sales.

In BUSY, you do not typically need to generate an attestation code for your GST reports. The generation of the attestation code is a process primarily related to the GST portal and is not done within BUSY software.

If you have paid excess GST, it won't match with your ledger. To resolve this, you need to adjust the excess amount with the payable amount. If you don't adjust it, it won't match with your GST summary.

You need to check if the ITC has been tagged correctly and claimed in the correct month. If it is still not reflecting, you may need to reconcile and check for any errors or consult with a CA.

To check the total GST tax liability for a particular month, you can refer to the GST Summary report in BUSY. This report will provide you with the summary of your GST tax liability for the selected month.

Same amount showing as taxable and tax amount due to:
 Step 1 : CHeck data entry
 Step 2 : Invoice calculation errors
 Step 3 : Verify tax rates
 Step 4 : Invoice items
 Step 5 : Tax components

To bifurcate exempt, nil rated, and zero rated values separately in the sales entry and GST reports, you can specify yes in the relevant data fields. This will display these entries under the respective sections in the reports.