Frequently Asked
Questions

Q: I am unable to generate the GST R report properly. It is showing the same sessions multiple times with different tax rates. How can I resolve this?

GSTR 1 report showing the same sessions multiple times with different tax rates kindly esure that if in your transaction there is multiple tax rates entered then in GSTR1 reports multiple tax rate show whenever you open report.

Q: I made changes to the attestation settings but they are not reflecting in the GST report. Why is this happening and how can I update the settings?

In BUSY, you do not typically need to generate an attestation code for your GST reports. The generation of the attestation code is a process primarily related to the GST portal and is not done within BUSY software.

Q: The credit note amount shown outside is displaying even though the credit note is reflecting in the documents. What should I do to fix this?

If the credit note amount is showing 0 in the GST reports then you need to open that credit note and resave again and check the proper reason entered with correct tax amount then save again and check.

Q: I noticed the purchase figures are off by a small amount between a few months. Why am I seeing inconsistencies in the data over time?

as per you noticed the purchase figures are off by a small amount between a few months for that you can check purchase register or reconcile your data between account and GST data from GST reports option .

Q: I want to check if my GST data is up-to-date in BUSY. What reports or tools should I use to validate the GST information?

to check if my GST data is up-to-date in BUSY. Step 1: Go to housekeeping menu step 2 : Run Update Gst Summary Step 3 : Select full option Step 4 : start the process

Q: Why is my BUSY displaying an incorrect GST rate, such as %, even though I cater to a different segment like service provision?

Here's how you can troubleshoot and resolve it: Step 1: Incorrect Tax category Configuration Step 2: Verify HSN Code or Item Classification Step 3: Check Date-Effective Tax Changes Step 4: Reconcile your service-related transactions with your GST returns

Q: The BUSY is repeating the same sales session in the GST R report with different tax rates. How can I avoid this duplication?

GSTR 1 report showing the same sessions multiple times with different tax rates kindly esure that if in your transaction there is multiple tax rates entered then in GSTR1 reports multiple tax rate show whenever you open report.

Q: My previous year's invoices are not showing up in my current BUSY records. What is the process to reconcile or retrieve these invoices?

If previous year not showing in current year Step 1 : Verify date range Step 2 : CHeck filter Step 3 : Search missing invoice Step 4 : Re enter missing invoice Step 5 : Check transaction history

Q: The totals are not calculating correctly in my GST report after I applied some filters. What could be the reason and how can I troubleshoot this?

Fixing the totals discrepancy in the GST report after applying filters is important to ensure accurate reporting and compliance with GST regulations.If you apply filter on correct value then it will show total amount as per filter.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am unable to generate the GST R report properly. It is showing the same sessions multiple times with different tax rates. How can I resolve this?

GSTR 1 report showing the same sessions multiple times with different tax rates
 kindly esure that if in your transaction there is multiple tax rates entered then in GSTR1 reports multiple tax rate show whenever you open report.

I made changes to the attestation settings but they are not reflecting in the GST report. Why is this happening and how can I update the settings?

In BUSY, you do not typically need to generate an attestation code for your GST reports. The generation of the attestation code is a process primarily related to the GST portal and is not done within BUSY software.

The credit note amount shown outside is displaying even though the credit note is reflecting in the documents. What should I do to fix this?

If the credit note amount is showing 0 in the GST reports then you need to open that credit note and resave again and check the proper reason entered with correct tax amount then save again and check.

I noticed the purchase figures are off by a small amount between a few months. Why am I seeing inconsistencies in the data over time?

as per you noticed the purchase figures are off by a small amount between a few months for that you can check purchase register or reconcile your data between account and GST data from GST reports option .

I want to check if my GST data is up-to-date in BUSY. What reports or tools should I use to validate the GST information?

to check if my GST data is up-to-date in BUSY.
 Step 1: Go to housekeeping menu 
 step 2 : Run Update Gst Summary 
 Step 3 : Select full option 
 Step 4 : start the process

Why is my BUSY displaying an incorrect GST rate, such as %, even though I cater to a different segment like service provision?

Here's how you can troubleshoot and resolve it:
 Step 1: Incorrect Tax category Configuration
 Step 2: Verify HSN Code or Item Classification
 Step 3: Check Date-Effective Tax Changes
 Step 4: Reconcile your service-related transactions with your GST returns

The BUSY is repeating the same sales session in the GST R report with different tax rates. How can I avoid this duplication?

GSTR 1 report showing the same sessions multiple times with different tax rates
 kindly esure that if in your transaction there is multiple tax rates entered then in GSTR1 reports multiple tax rate show whenever you open report.

My previous year's invoices are not showing up in my current BUSY records. What is the process to reconcile or retrieve these invoices?

If previous year not showing in current year
 Step 1 : Verify date range
 Step 2 : CHeck filter
 Step 3 : Search missing invoice
 Step 4 : Re enter missing invoice
 Step 5 : Check transaction history

I made an invoice in the current month but the system is picking up invoice details from the previous month. Why is this happening and how can I rectify it?

made an invoice in the current month but the system is picking up invoice details from the previous month for that make sure while enter invoice, select current months date and all relevant deatils then save it

The totals are not calculating correctly in my GST report after I applied some filters. What could be the reason and how can I troubleshoot this?

Fixing the totals discrepancy in the GST report after applying filters is important to ensure accurate reporting and compliance with GST regulations.If you apply filter on correct value then it will show total amount as per filter.

Frequently AskedQuestions