Frequently Asked Questions

Solutions to common issues related to Taxation — Gst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I open previous GST reports in BUSY? I need to view a report from th June but am only able to access current reports. 

For Open previous month Gst Report please follow these steps: 
 1. Go in Display then Go in Gst Report 
 2. Choose Report type 
 3. Mention date which is under current year and open report

The total invoice value is not visible in the reports after applying filters. How can I get the total invoice value along with filtered data? 

The total invoice value is not visible in the reports after applying filters to get the total invoice value along with filtered data please make sure that you filter correct value or field to generate report .

I think there may be an error in a transaction I did recently. How can I get the details to verify and check that? 

To view the common mistakes in transaction report follow below steps:
Step 1: Go to display option and select gst reports.
Step 2: Then select gst audit report and then select common mistakes to view the common mistake report.

What is the correct way to enter tax amounts in my Composition invoices should I apply it on individual items or total invoice value? 

the correct way to enter tax amounts in Composition invoices is on total invoice value for that you need to set GST type as under composition scheme in GST configurtion also set default tax rate for applying.

The GSTR A data is not syncing with my BUSY. What should I do to ensure the data is updated and synced properly? 

To ensure data is sync follow:
 Step 1: Check internet connection
 Step 2 : Verify software version
 Step 3 : COnfigure GST settings
 Step 4 : Login to GST portal 
 Step 5 : Reconcile data manually

I issued a credit note to a customer but it is not getting reflected in GSTR What should I do to reconcile this? 

If credit note not relfecting in GSTR 1 check:
 Step 1 : Verify credit note entry
 Step 2 : Credit note match with invoice
 Step 3 : Reconcile with GST portal 
 Step 4 : Correct month

There is a difference of Rs. between the total purchase amount and GST amount in my books. What could be causing this discrepancy? 

Difference between total purchase and GST in books so you need to check your invoice amount and gst calculations also if you mentioned any other extra charges in invoice then check it accounting effect of that charges.

There is an error while downloading the GSTR A JSON data. What steps should I take to troubleshoot and fix this error? 

IF showing error while download GSTR 2A json data check:
 Step 1 : Check gst portal updates
 Step 2 : CLear cache
 Step 3 : Check internet
 Step 4 : Retry download
 Step 5 : Verify cerendentials

How do I check that my GST updates are properly saving after I make changes to any entries or details? 

To confirm that the change you made are reflecting in gst reports you can view the gst summary or gst register option from display option then select either gst summarty or gst register to view different reports.

What should I check if I entered my GST portal username but still cannot generate e-way bills in BUSY? 

If you entered your GST portal username but still cannot generate e-way bills in BUSY, you should check if the username is correct and if you have entered it in the GST configuration settings in BUSY correctly.
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