Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why am I getting the error "Settlement amount could not be generated" when trying to file my GSTR return?

If you getting the error Settlement amount could not be generated when you trying to file GSTR return, you need to check the error in the transaction to match the invoice details before submitting the GSR report.

I am having trouble navigating the software interface. How can I find the options I need more easily?

To find the options that you need more easily, you can check the below possibilities.
1. Close the BUSY application and reopen it.
2. Take the latest data backup and re-index the data from the housekeeping option.

Why are the unregistered credit notes not getting reflected in my GST returns outside the documents?

The credit notes made to unregistered dealer below the amount of 2.5 lacs are visible in the B2C section of GSTR1, thats why they will not reflect in the Credit / Debit Notes (Unregistered) section of GSTR1.

Does BUSY allow tracking of input credit and utilization against output liability for GST compliance?

Yes, BUSY allows tracking of input credit and utilization against output 
liability for GST compliance.
You can check GST summary to check detailed information about the input credit
and utilization against output liability

How can I claim ITC for purchases that were originally ineligible under Section ?

Section 17 of the Goods and Services Tax (GST) Act in India lists the situations where Input Tax Credit (ITC) is ineligible. If you want to claim ITC for purchases that were originally ineligible under Section 17

My GST reports are not getting downloaded. What should I do?

To resolved the issue in download GST report from portal follow the below mentioned steps: 
Step 1: Login the GST portal
Step 2: Click on Profile
Step 3: Click on API access and give acces for 30days

How can i see the GST reports in BUSY software?

If you want to see the GST reports in BUSY please follow these steps:
Step 1: Go to display menu
Step 2: Then click on GST reports
Step 3: From this option you can see the various reports of GST

What is the significance of IGST and LGST in BUSY?

In BUSY,IGST and LGST are used to determine the tax rate for inter-state and intra-state transactions respectively 
and it make sure the correct type of GST has applied for the party to get the proper GST reports

How to generate quarterly GST reports in BUSY?

You can access various GST reports such as GST Registers, GST Summary, GST Return, etc. from the Display menu. You can also specify the date range for the reports, either quarterly or monthly, when you open them.

I am trying to compare the taxable value and tax amount within a single voucher to check if the GST calculations are correct, but I don't see an option to do this comparison in Tally. How can I verify GST calculations within a voucher?

In BUSY you can see the tax summary within the voucher in bottom left side of screen where as if you want to see the same option in tally you need to consult to tally support.
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