Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I access the e-billing feature in BUSY?How can I reconcile my GST payment with GSTR- liability in BUSY?

To generate E-way bills in BUSY, you need to first enable E-Invoicing in your account. Once enabled, you can generate E-V bills directly within BUSY.

I want to print the customer address on the envelope through the software. How can I enable this feature?

To print the customer address on the envelope through the software, you can enable this feature by designing the format of the envelope in BUSY.

I forgot to revalidate GST before generating invoices in BUSY. What should I do now for those invoices?

forgot to revalidate GST before generating invoices in BUSY.Please follow the below steps : You can validate the GSTIN at any time in BUSY software

Will the entry of purchase from an unregistered party show up in the GSTR 2 report in BUSY?

No, If you are posting purchase entry from from an unregistered party then it will not show up in the GSTR 2 report in BUSY. 

The JSON file is not downloading correctly in BUSY. What can I do to ensure a successful download?

If JSON not download correctly:
Step 1 : CHeck internet connection
Step 2 : CLear cache
Step 3 : FIle format
Step 4 : Firewall

Why is the TCS amount not reflecting correctly across different reports like BB summary and HSN summary?

TCS Amount is not show in HSN Summary and it will not show in B2B as TCS include in Invoice value but not show saperately.

What is the best way to differentiate between goods and services when categorizing items in BUSY?

best way to differentiate between goods and services when categorizing items in BUSY you can mantioned category or group in item master to categorized items.

What types of notifications and alerts does BUSY provide related to GST filing and compliance?

To get alerts for unauthorized changes thwere is no option for the alerts . You need to check audit trial reports and analyze the manually

How do I check if my GST number is active or inactive in BUSY?

In BUSY, there might not be a direct option to validate your own company's GSTIN (Goods and Services Tax Identification Number) to check its status.

How can I reconcile filed GST returns with data in BUSY?

To reconcile GST report , you can follow these steps:
Step 1 : Click on transactions
Step 2 : GST misc utilties
Step 3 : Reconcile GSTR report
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