Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The layout and formatting of my reports are not as expected. What can I do to customize them?

If the layout and formatting of your reports are not as expected, then you need to contact your solution partner or your channel partner.

I am not able to see the GST Summary option under Display menu. What should I do?

GST summary is not showing in display menu then please ensure that the GST should be enable from general tab and reopen company again.

What GST related compliances can be managed through BUSY and what features are available?

GST related comliance managed by BUSY are:-
GSTR-1 Direct Return filling option
File GSTR-3B,
Reconcile GST statements, such as GSTR-1, GSTR-2A, GSTR-2B, GSTR-3B

What books/accounts/registers should be updated after filing GSTR- to have proper audit trail?

You can check the GST summary and the profit and loss account under display menu for properly matching the sale puchase data in BUSY.

Why is my GST deduction included in the processed charge value?

The GST calculates on the total amount, including the deduction. This is the correct way to account for GST as per the GST rules.

How can I download the GSTR-A report from BUSY?

To download GSTR-2A data:
Step 1 : Click on transactions
Step 2 : GST misc utilities
Step 3 : Download GSTR JSON data
Step 4 : Download GSTR-2A

How do I generate my GST reports?

Please follow below mention steps to generate GST Report:- 
Step 1:- Display Tab
Step 2:- GST Reports
It consist GST Summary, GSTR-1, GSTR-2 and GSTR-3B Details

What is the right way to tag entries so that my input credit and ineligible ITC sections show up accurately in GST reports in BUSY?

When you enter purchase voucher make sure to select the right ITC eligibity so that your GST reports show correct information about ITC.

How can I verify that the auto-populated GSTR- draft has captured all the invoices and is an accurate reflection of my books of accounts?

There is no provision to check auto-populated gstr 1 data in BUSY as you need to maintain data and upload to gst portal

I am unable to see the ITC reversed entry in the credit note. How can I get it to show properly?

ITC reversed entry for credit note is not available in BUSY , you need to pass journal voucher for tax adjustment in BUSY
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