Frequently Asked Questions

To know about the criteria for documents acceptance on gst portal please read the guidelines provided by government portal or contact to GST portal support helpline

The reason for a 5% difference between two data sources could be due to missing or incomplete entries, discrepancies in calculations, or errors in data input.

To check status:
Step 1 : Login to GST portal
Step 2 : Dashboard
Step 3 : VIew GST registration status
Step 4 : Check status
Step 5 : VIew status

Their is option in BUSY to switch between VAT and GST using the key F11.
Note: But it is recommeded to create new company for GST working.

As per the information given by GST portal voucher number or document number is mandatory for B2B transactions for more details contact to GST portal helpline.

To claim the invoices:
 Step 1 : Identify missing invoices
 Step 2 : Verify technical reasons
 Step 3 : COrrect data
 Step 4 : Claim ITC

If you want to export data with 18% and 25% tax rates both then export that report where both tax rate is showing with proper columns

Please provide more details on where you are facing issues with GST calculation in the new version of BUSY, so that I can assist you better.

Gst tax rate field and gst fields not showing in voucher because you may select not applicable or wrong Gst nature in journal voucher while entry.

If showing error on json check:
 Step 1 : CHeck json file format
 Step 2 : Verify file extension
 Step 3 : CHeck error message