Frequently Asked Questions

Q: The software is not calculating Section of GST correctly. What should I do to resolve this issue?

Please provide more details about section 15 and in which GST report or return you are checking so that we can assist you in better way.

Q: Why are some credit notes above lakhs for unregistered suppliers not showing in my GSTR?

A credit note exceeding 2.5 lakh for an unregistered supplier is displayed in the 9B section of the GSTR-1 report under the credit/debit note (unregistered) category.

Q: What is the impact on ITC when making a voluntary payment of GST DRC?

While you make Gst payment make sure all of your itc has been adjusted if you do not adjust itc you have to pay more amount.

Q: How often does BUSY sync invoice and E-Way bill data with connected GSP portals?

The frequency of data sync between BUSY and connected GSP portals for invoices and E-Way bills is not specified, and there is no time limit set.

Q: My documents got rejected on the portal. What are the criteria for document acceptance?

To know about the criteria for documents acceptance on gst portal please read the guidelines provided by government portal or contact to GST portal support helpline

Q: What could be the reason for a % difference between two data sources?

The reason for a 5% difference between two data sources could be due to missing or incomplete entries, discrepancies in calculations, or errors in data input.

Q: How can I check the status of my GST registration in BUSY?

To check status: Step 1 : Login to GST portal Step 2 : Dashboard Step 3 : VIew GST registration status Step 4 : Check status Step 5 : VIew status

Q: How to switch from VAT To GST using BUSY

Their is option in BUSY to switch between VAT and GST using the key F11. Note: But it is recommeded to create new company for GST working.

Q: Is voucher number is mandatory for B2B transactions

As per the information given by GST portal voucher number or document number is mandatory for B2B transactions for more details contact to GST portal helpline.

Q: I received an error message while trying to open the JSON file in BUSY. How can I address this error and open the file?What registration is needed for the BUSY to open the JSON file?

If showing error on json check: Step 1 : CHeck json file format Step 2 : Verify file extension Step 3 : CHeck error message

Solutions to common issues related to Taxation — Gst Reports.

Support

Step-by-step Answers

The software is not calculating Section of GST correctly. What should I do to resolve this issue?

Please provide more details about section 15 and in which GST report or return you are checking so that we can assist you in better way.

Why are some credit notes above lakhs for unregistered suppliers not showing in my GSTR?

A credit note exceeding 2.5 lakh for an unregistered supplier is displayed in the 9B section of the GSTR-1 report under the credit/debit note (unregistered) category.

What is the impact on ITC when making a voluntary payment of GST DRC?

While you make Gst payment make sure all of your itc has been adjusted if you do not adjust itc you have to pay more amount.

How often does BUSY sync invoice and E-Way bill data with connected GSP portals?

The frequency of data sync between BUSY and connected GSP portals for invoices and E-Way bills is not specified, and there is no time limit set.

My documents got rejected on the portal. What are the criteria for document acceptance?

To know about the criteria for documents acceptance on gst portal please read the guidelines provided by government portal or contact to GST portal support helpline

What could be the reason for a % difference between two data sources?

The reason for a 5% difference between two data sources could be due to missing or incomplete entries, discrepancies in calculations, or errors in data input.

How can I check the status of my GST registration in BUSY?

To check status:
Step 1 : Login to GST portal
Step 2 : Dashboard
Step 3 : VIew GST registration status
Step 4 : Check status
Step 5 : VIew status

How to switch from VAT To GST using BUSY

Their is option in BUSY to switch between VAT and GST using the key F11.
Note: But it is recommeded to create new company for GST working.

Is voucher number is mandatory for B2B transactions

As per the information given by GST portal voucher number or document number is mandatory for B2B transactions for more details contact to GST portal helpline.

I received an error message while trying to open the JSON file in BUSY. How can I address this error and open the file?What registration is needed for the BUSY to open the JSON file?

If showing error on json check:
 Step 1 : CHeck json file format
 Step 2 : Verify file extension
 Step 3 : CHeck error message

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