Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

The GST status is not reflecting accurately in my BUSY. How can I get the correct GST status?

Follow below steps to get the correct GST status in BUSY:
Step 1: Take backup of your data.
Step 2: Go in House-Keeping section.
Step 3: Click on Update voucher GST summary as per your convenience , either partial or full.
Step 4: Check tagging of account like, CGST,SGST,IGST and Sale/Purchase Type.
Step 5: If you have applied some other charges before tax then in bill sundry of that master,The option of accounting in Sale/purchase has to be Y and specify Account
Step 6: Ensure you have passed correct GST adjustment entry in BUSY during that period.
Further you need to check it in short range and find the mismatch correct it through above options, and if still issue persists then you can share your concern on support@busy.in

I am unable to clearly see some details in the online GST report due to small text size. Is there a way to enlarge or zoom in on the report?

To enlarge or zoom in on an online GST report, follow these general steps, which can apply to various web browsers:
Step 1: Open the GST report in your web browser.
Step 2: Use keyboard shortcuts or menu options to zoom in:
Step 3: Press Ctrl (or Cmd on Mac) and + key to zoom in.
Step 4: Alternatively, you can press Ctrl (or Cmd) and scroll up with your mouse wheel to zoom in.
Step 5: In most browsers, you can also click on the menu (usually represented by three dots or lines in the top-right corner), go to Zoom, and select a larger percentage to zoom in.
Step 6: To reset the zoom to default, press Ctrl (or Cmd) and 0.

I am unable to view my sales and purchase registers properly. The party names are getting repeated and all bills are showing under one party. How can I fix this?

To view my sales and purchase registers properly, follow these steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Registers
Step 5: Look for the Gst Sales register Report option, and click on it to access this specific report
Step 6: There is option to the open report Bill Wise / Item Wise / Combined .
Step 7: you can select as Bill wise option .
Step 8: This report will display a breakdown or bifurcation of the output tax data based on tax rates

I want to view my sales and purchases separately by party name. But currently it is clubbed and repeated under one party name. What should I do?

To view my sales and purchase registers properly, follow these steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Registers
Step 5: Look for the Gst Sales register Report option, and click on it to access this specific report
Step 6: There is option to the open report Bill Wise / Item Wise / Combined .
Step 7: you can select as Bill wise option .
Step 8: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Why am I unable to view the tax breakup and full details of invoices in the JSTAR report? It only shows totals grouped by tax rate.

to view the tax breakup and full details of invoices in the JSTAR report,Here's how you can do it:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report
Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Generate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

I want to understand how purchase value, tax amounts, and sale value are recorded between the profit & loss account, purchase register, sale register, and GST reports. What is the correct way these different values are captured?

To get your GST reports in the desired orientation (portrait or landscape), follow these steps: 
Step 1: Go to Display.
Step 2: Select GST Reports.
Step 3: Choose GST Registers.
Step 4: Pick Sales Register.
Step 5: Select the register to be shown for local, central, and combined.
Step 6: Choose the register to be shown for bill-wise, HSN code-wise, and item-wise.
Step 7: Select the register to be shown for both B2B and B2C.
Step 8: Set the date range and relevant information, then press OK and F2.
Step 9: After loading the report, click on the print option.
In the Print from Grid option, select the orientation (portrait or landscape) mode for the GST report.

I am trying to view my HSN summary report in BUSY but it is not showing the purchase payments. How can I get it to display purchase payments?

HSN summary report is not displaying purchase payments, you can follow these steps to address the issue and ensure that purchase payments are included:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
Step 5: Look for the HSN wise Summary Report option, and click on it to access this specific report
Step 6: Review the Bifurcation of Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Why are my unregistered customer sales being shown as BB transactions?

If you made a b2C sale and customer is unregistered but it is showing in B2B please follow these steps to solve it:
Step 1: Make sure you have selected type of dealer as UN-Registered in party master
Step 2: If using billing/shipping details option in voucher ensure that gst report basis is as per party master or as per billing/shipping details
Step 3: If it is selected as billing/shipping details it means gst report will generate according to the billing/shipping window
Step 4: If it is selected as as per party master it means gst report will generate according to the party master specified by you in voucher
Step 5: Make sure all the details specified in voucher in all the fields is accurate "

I want to exclude business expenses from the taxable amount and only include purchases. How can I do this in BUSY?

To exclude Business expense and only include purchase in taxable value you have to follow the steps 
Step1 Go to transaction menu and click on purchase then click to add
Step2 fill the voucher details like series date number select purchase type as exempt
select party name then press f3 on item option to create a item name
Step3 ctreate item with the name of business expense and make tax category as exempt and save then fill the item amount in voucher and save the voucher
Step4 go to display menu and click on GST reports
Step5 Click on Gst returns and select GSTR 2
Step6 select the period and disable show exempt NR ZR entries in taxable invoice separately then ok

I am unable to get my GST reports in the desired orientation (portrait/landscape). How can I change the orientation?

To get your GST reports in the desired orientation (portrait or landscape), follow these steps: 
Step 1: Go to Display.
Step 2: Select GST Reports.
Step 3: Choose GST Registers.
Step 4: Pick Sales Register.
Step 5: Select the register to be shown for local, central, and combined.
Step 6: Choose the register to be shown for bill-wise, HSN code-wise, and item-wise.
Step 7: Select the register to be shown for both B2B and B2C.
Step 8: Set the date range and relevant information, then press OK and F2.
Step 9: After loading the report, click on the print option.
In the Print from Grid option, select the orientation (portrait or landscape) mode for the GST report.