Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I fix the summary mismatch error in BUSY after making changes to GST amounts?

To fix a summary mismatch error in BUSYafter making changes to GST amounts, follow these simple steps:
Step 1: Access the utility for updating the GST summary. Step 2: You can usually find this in the Housekeeping or Utilities menu within the software.
Step 3: Decide whether you want to update partial data or the entire GST summary.
Step 4: For partial data, select Monthly Data Updation to update data for specific months.
Step 5: Follow the on-screen prompts to update the GST summary with the correct information that matches the changes you made to the GST amounts.
Step 6: After updating the GST summary, be sure to save the changes or confirm the update according to the software's instructions.

How can I separate out BC invoices in BUSY since they don't require e-invoicing?

B2C invoices can not be separate out from BUSY and as per norms E- invoice is not required for B2C Invoices.further you can create another series for B2C invoices and in GSTR 1 B2C invoice comes in relevent section of B2C not in B2B invoices.You can also check report for B2C Invoice or B2B invoice and to see this report you can follow these steps: 
Step 1: Go to Display and then click on GST reports.
Step 2: Now click on GST Registers and then supply outward Register or Supply Inward Register whatever you want.
Step 3: Now click on option for Party to see report, filer on period, enable other option and salect section as per your requiremen and check reports

How do I generate the registers and returns for filing GST?

To generate reports in BUSY, Here's how you can do it:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report
Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

How do I manually adjust the IGST input and output?

To manually adjust the IGST input and output, you need to follow these steps:
Step 1: Go to Display section then click on GST Reports option.
Step 2: Now choose GST summary then specify date range of particular month and open the report.
Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for which you want to post the voucher. If there is a credit balance, you will need to pay the tax to the government. Conversely, if there is a debit balance, it will be carried forward to the next month.

Why is my GST return summary showing me a tax liability even though I have a credit balance in my ledger? How can I get this corrected?

To address this issue and correct the GST return summary, consider the following steps:
Step 1: Confirm that all debit and credit entries are correctly recorded and posted in your ledger.
Step 2: Ensure that ITC entries are correctly posted.
Step 3: Check that the tax rates, GSTIN (Goods and Services Tax Identification Number), and other details are correctly configured.
Step 4: Ensure that you are generating the summary for the relevant period.
Step 5: Confirm that your BUSY software is correctly configured to connect to the GST portal and fetch data.
Step 6: If you've made any changes or adjustments to previous returns, ensure that these have been accurately reflected in your ledger and the GST return module.

My GST report totals/values do not match the purchase register. What could be the reason for this mismatch? How can I get the values to match?

The specific steps may vary depending on the software you're using, but here's a general guideline:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to Purchase register Reports.
Step 3: Click on it to proceed.
Step 4: In the Purchase register Reports section,Look for the option labeled show bifurcation of tax amounts .
Step 5: You can add discount by adding custom column .
Step 6: Review the Bifurcation of Tax Rate Wise and Genate the report .
Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates.

I want to filter my purchase register report based on purchase types like GST, Non-GST, etc. How can I add this categorization and filtering option?

If you want to filter your Purchase Register report in BUSY based on purchase types like GST, Non-GST, and so on,Here's how:
Step 1: Navigate to the Purchase Register or Purchase Invoice Register report.
Step 2: You will want to add a custom column for the GST Nature field.
Step 3: Add a custom column for the GST Nature field
Step 4: Specify the name of the column, and make sure it displays the GST type for each transaction
Step 5: After adding the custom column, apply filters to categorize the data based on the GST Nature field. Step 6: Generate the Purchase Register report with the applied filters to view transactions based on the purchase types you've defined.

What steps should I take to match my GSTR turnover with profit & loss turnover in BUSY and identify the cause for any differences?

take to match my GSTR1 turnover with profit & loss turnover in BUSY ,Here are steps to help you resolve the issue:
Step 1: Verify that the amounts, tax codes, and GST details are accurately entered.
Step 2: Make sure that invoices are correctly matched.
Step 3 : Run the Update master balance utility from House-Keeping menu .
step 4: Ensure there are no duplicate entries that may be affecting the balance.
Step 5: Check the reporting period of the GST Summary report.
Step 6 : Update the GST Voucher Summary from house keeping menu .
Step 7 :If the issue persists or is complex, consider consulting with a professional accountant or auditor who can review your records

I'm getting an error while trying to tag invoices for input tax credit in BUSY. How can I resolve this?

If you are encountering an error while trying to tag invoices for Input Tax Credit (ITC) in BUSY Here are steps to help you resolve the problem:Here are steps to help you resolve the problem:
Step 1:Review the error message or messages that you're receiving.
Step 2: Double-check the accuracy and completeness of the input data in the invoices.
Step 3: Verify that the invoices you're trying to tag for ITC meet the eligibility criteria as per the GST Step 4: Compare the invoices you're trying to tag for ITC with the data in your GSTR-2A or GSTR-2B .
Step 5: Duplicate tagging can result in errors.
Step 6:. You can check your credit ledger balance within the data.

I am unable to see a particular voucher entry or amount reflected correctly in the reports. What should I do?

there are several steps you can take to troubleshoot and resolve the issue: ,Here are steps to help you resolve the issue:
Step 1: Verify that the amounts, tax codes, and GST details are accurately entered.
Step 2: Make sure that invoices are correctly matched.
Step 3 : Run the Update master balance utility from House-Keeping menu .
step 4: Ensure there are no duplicate entries that may be affecting the balance.
Step 5: Check the reporting period of the GST Summary report.
Step 6 : Update the GST Voucher Summary from house keeping menu .
Step 7 :If the issue persists or is complex, consider consulting with a professional accountant or auditor who can review your records
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required