Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

How can I get detailed transaction logs and audit trails for activities performed in the software?

If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report .

How to upload GST returns on government portal from BUSY? What are the steps?

To upload GST returns on government portal from BUSY, you need to follow the below steps: 
Step 1: Check BUSY latest version and Release.
Step 2: Take Backup and Go to House - Keeping Menu, Click on Update Master Balances and Run update master balances & update voucher GST Summary.
Step 3: Go to Display Menu, Click on GST Reports option, Click on GSTR-1 GSTR-3B and select required options Starting date & Ending date, Click on OK
Step 4: Verify GST Configuration Settings.
Step 5: Cross-Check Input Data. Double-check the data entered for GST transactions. Ensure that all relevant details are accurately recorded to reflect in the GSTR-3B report.
Step 6: Select GST Returns and choose the return options the you want to generate such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 7: Select Report to be generated options such as Direct Upload, JSON, CSV File, etc.( Direct Upload option is currently available for GSTR-1 only).
Step 8: Enter the period and can generate GST Returns according to the option selected.

How can I ensure values between invoices, books of accounts, and GSTR- match?

To rectify the taxable amount in GSTR ! with the actual sales, you may refer the following steps:
Step 1: Go to GST Reports then click on GST Audit reports.
Step 2: Select reconcile account with GST then select sales.
Step 3: Enable the options as pr your requirement.
Step 4: After opening the report rectify the entries if shown the same report.
Step 5: Or you can also reconcile GSTR 1 JSON data with books of accounts by downloading the same.
Step 6: Go to transaction menu then click on GST miscelleneous utilities.
Step 7: Click on download GSTR JSON data then select download GSTR 1.
Step 8: Click on downlod tab for those months for which you want to reconcile and download the JSON data.
Step 9: Again go to transaction menu then click on GST miscelleneous utilities.
Step 10: Click on reconcile GSTR data then select reconcile GSTR 1.
Step 11: Enable or disable the options as per your requirement.
Step 12: Now you can also match the values of GSTR ! and books of accounts.

I want to know if any data or entries are missing in the software. How can I audit and validate completeness of records?

If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

I want to generate an audit report for a custom date range. How can I select the specific months I need?

If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

What steps should I take to audit and validate all sales entries made in BUSY over a period of time?

If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

My accountant made changes in my BUSY data. How can I review the changes made before accepting them?

If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

What reports can I generate to audit my sales and purchase details for any errors or anomalies?

If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

What is the best way to audit and find discrepancies in reports generated by the software?

If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

I want to track changes made to specific accounts. How can I do this in BUSY?

If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.
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