Frequently Asked Questions

To view the reason why the closing balance for GST is not matching between BUSY reports and actuals from the GST portal, 
 You need to reconcile GSTR data to match the BUSY reports and portal reports for GST, you need to follow the below steps: 
 Step 1: Click on transactions. 
 Step 2: GST misc utilities 
 Step 3: Download GSTR JSON data. 
 Step 4: Then Reconcile GSTR data for GSTR-1, GSTR-2A (Party wise) and (Vch. wise), GSTR-2B (Party wise) and (Vch. wise), GSTR-3B, 
 Step 5: Then select the relevant information and set Yes to mismatch report only to view the mismatch details.

If you're seeing a permission denied error when trying to make a GST purchase report in BUSY, please follow below steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section you can find GST register option. 
 Step 5: Click on the appropriate option to view the GST Register for sales or purchases.
 Step 6: logging computer with administrator user . 
 Step 7: Run BUSY as Run as administrator .

If the software is not allowing you to enter data in a particular field, you can try the following steps to fix it:
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
 Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

If some transactions not appearing in your GST reports in BUSY Then you can follow the steps. 
 Step 1. Take backup of your current data. 
 Step 2. Open company 
 Step 3. Ensure that the date range is correct of report. 
 Step 4. Verify that the voucher has been entered correctly. 
 Step 5. Check sale/purchase type that you have selected in voucher, the option of skip in gst report should be No. in sale or purchase type master. 
 Step 6. Check the item which you have entered in voucher, the option of skip in gst report should be No in item master.

Here are steps to help you identify and resolve the issue:
 Step 1: Look for any errors in recording these transactions. Step 2: Ensure that the opening balances of your current liabilities in the beginning of the accounting period are accurate. Step 3: Ensure that all bills have been properly recorded and that any discrepancies are addressed.
 Step 4: Confirm that all expenses that should be accrued have been accounted for.
 Step 5: Reconcile your bank statements to ensure that all transactions have been recorded accurately.
 Step 6: Data entry errors can easily lead to incorrect balances. Step 7: Make the necessary adjustments to correct the balance.

To export GST supply outward register from 1 June to 30 June in excel, follow these steps:
 Step 1: Go to display section then click GST reports
 Step 2: Choose for GST registers then select supply outward register.
 Step 3: Now, A window will appear to select party, click on all party tab.
 Step 4: Mention the date range for 1 june to 30 June and click on Ok tab to open the report.
 Step 5: Press ALT+E to give export command, select Microsoft excel in data format, specify path for file in file name and press on ok tab, file will successfully exported in defined location.

ro resolved related cess see the following steps:
1: Ensure BUSY Relese above BUSY 21 Relese 8.4
2: Go to Administration. Click on Configuration.
3: Now click on the Features option, then click the GST VAT tab.
4: Enable Additional Cess in
5: Create the Tax Category with Additional Cess
6: Configure the Sale Purchase Type
7: Create Bill Sundry Master for Add Cess on MRP
8: Ensure the item master filed must have an MRP.
9: Create Sales Transaction; Select Multirate Sale Type
10. also modiFinancial Year cess related bill sundry 
11. set cess calculation on total MRP of items with over and above 
12. save configuration and check in invoice to calculate cess on MRP.

If you are not able to add gst number of party column in gst reports like gst registers,then check possible reasons 
 1.Check your BUSY model as in basic model custom column for reports is not avaialble,only available in standard and enterprise model
 2.Check user you are logged in with have rights to add custom column in reports
 3.Or you can login with super user and add custom column or allow rights to another users for custom column
 4.Check the fields in custom column you wants to add is available for that report or not,if not then you can try for by sql query if possible

made a payment after the return period ended but it is not reflecting in reports. for update the reports to include transactions after the return period please follow these steps 
 step 1: go to the GST summaries under Display menu 
 step 2: click on GST summary and mentioned relevant dates then open report 
 step 3: press F4 to post regular GST payment entry 
 step 4: select series and date then generate entry 
 step 5: while save entry GST payment details window appeared 
 steo 6: you can select GST payment type as regular payment, mentioned period ending date and save voucher.

Here are some of them and how to fix them:
1. You see incorrect or incomplete tax details in your invoices or reports. This may happen if you have not configured the tax rates, tax types, or tax categories properly for your items or vouchers. For correct first idenfy them and correct the mistake.
2. If you selected wrong Sale / Pur Type in vouchers then error occurs in reports so have to identify that vouchers and correct them.
3. If some tax calculation issue in report or return then check after run Update GST Summary from the Housekeeping menu. Make sure to take backup befor run this process.