Frequently Asked
Questions

Q: The current liability balance in my balance sheet is incorrect. How can I troubleshoot this issue?

Here are steps to help you identify and resolve the issue: Step 1: Look for any errors in recording these transactions. Step 2: Ensure that the opening balances of your current liabilities in the beginning of the accounting period are accurate. Step 3: Ensure that all bills have been properly recorded and that any discrepancies are addressed. Step 4: Confirm that all expenses that should be accrued have been accounted for. Step 5: Reconcile your bank statements to ensure that all transactions have been recorded accurately. Step 6: Data entry errors can easily lead to incorrect balances. Step 7: Make the necessary adjustments to correct the balance.

Q: How can i export GST supply outward register from June to June in excel?

To export GST supply outward register from 1 June to 30 June in excel, follow these steps: Step 1: Go to display section then click GST reports Step 2: Choose for GST registers then select supply outward register. Step 3: Now, A window will appear to select party, click on all party tab. Step 4: Mention the date range for 1 june to 30 June and click on Ok tab to open the report. Step 5: Press ALT+E to give export command, select Microsoft excel in data format, specify path for file in file name and press on ok tab, file will successfully exported in defined location.

Q: issue in data feeding with cess how to resolved issue?

ro resolved related cess see the following steps: 1: Ensure BUSY Relese above BUSY 21 Relese 8.4 2: Go to Administration. Click on Configuration. 3: Now click on the Features option, then click the GST VAT tab. 4: Enable Additional Cess in 5: Create the Tax Category with Additional Cess 6: Configure the Sale Purchase Type 7: Create Bill Sundry Master for Add Cess on MRP 8: Ensure the item master filed must have an MRP. 9: Create Sales Transaction; Select Multirate Sale Type 10. also modiFinancial Year cess related bill sundry 11. set cess calculation on total MRP of items with over and above 12. save configuration and check in invoice to calculate cess on MRP.

Q: I made sales under the composite scheme but the CGST and SGST amounts are not getting generated on the credit side in the ledger. What should I do to see these amounts?

Here are some steps you can take to understand and manage the CGST and SGST under the Composition Scheme: Step 1: The Composition Scheme is available for small businesses meeting specific criteria. Step 2: Typically, businesses under the Composition Scheme pay a fixed percentage of their turnover as tax, and this amount is not bifurcated into CGST and SGST. Step 3: Review the ledger entries related to your sales under the Composition Scheme. Step 4: generate GST reports specific to the Composition Scheme. Step 5: Check your GST returns (GSTR-4 for composition taxpayers) to see the details of the tax paid under the Composition Scheme.

Q: How can I view the tax breakup for each item when multiple tax rates are used in a single invoice? The current reports only show totals.

The specific steps may vary depending on the software you're using, but here's a general guideline: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to Sales/ Purchase register Reports. Step 3: Click on it to proceed. Step 4: In the Sales/Purchase register Reports section,Look for the option labeled show bifurcation of tax amounts . Step 5: Review the Bifurcation of Tax Rate Wise and Genate the report . Step 6: This report will display a breakdown or bifurcation of the output tax data based on tax rates.

Q: I am unable to access the software or certain functions after a power outage. How can I troubleshoot connection and accessibility issues?

If unable to access the software or certain functions after a power outage in BUSY , then pls check the below steps : Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license. Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show. Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

Q: I want to view my B report purchase date wise and voucher date wise. How can I generate these views in BUSY?

To view your 3B report, purchase date-wise and voucher-date-wise, you need to follow the below steps: Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B. Step 2: Then select the date range for which month or date you want to view the report. Step 3: Then type the V if you want to check the report voucher date-wise and the P if you want to check the report purchase date-wise. Step 4: Select the relevant information and press F2 or OK to load the report. Step 5: Then you can view the GSTR 3B report purchase date-wise and voucher date-wise.

Q: I am trying to add a new column in a GST report to show the GST number, but it is not allowing me to add the column. What should I do?

If you are not able to add gst number of party column in gst reports like gst registers,then check possible reasons 1.Check your BUSY model as in basic model custom column for reports is not avaialble,only available in standard and enterprise model 2.Check user you are logged in with have rights to add custom column in reports 3.Or you can login with super user and add custom column or allow rights to another users for custom column 4.Check the fields in custom column you wants to add is available for that report or not,if not then you can try for by sql query if possible

Q: I want to change the taxable value groupings in BUSY but it is affecting my income tax calculations. What is the correct way to handle grouping changes?

Here are some of them and how to fix them: 1. You see incorrect or incomplete tax details in your invoices or reports. This may happen if you have not configured the tax rates, tax types, or tax categories properly for your items or vouchers. For correct first idenfy them and correct the mistake. 2. If you selected wrong Sale / Pur Type in vouchers then error occurs in reports so have to identify that vouchers and correct them. 3. If some tax calculation issue in report or return then check after run Update GST Summary from the Housekeeping menu. Make sure to take backup befor run this process.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The current liability balance in my balance sheet is incorrect. How can I troubleshoot this issue?

Here are steps to help you identify and resolve the issue:
 Step 1: Look for any errors in recording these transactions. Step 2: Ensure that the opening balances of your current liabilities in the beginning of the accounting period are accurate. Step 3: Ensure that all bills have been properly recorded and that any discrepancies are addressed.
 Step 4: Confirm that all expenses that should be accrued have been accounted for.
 Step 5: Reconcile your bank statements to ensure that all transactions have been recorded accurately.
 Step 6: Data entry errors can easily lead to incorrect balances. Step 7: Make the necessary adjustments to correct the balance.

How can i export GST supply outward register from June to June in excel?

To export GST supply outward register from 1 June to 30 June in excel, follow these steps:
 Step 1: Go to display section then click GST reports
 Step 2: Choose for GST registers then select supply outward register.
 Step 3: Now, A window will appear to select party, click on all party tab.
 Step 4: Mention the date range for 1 june to 30 June and click on Ok tab to open the report.
 Step 5: Press ALT+E to give export command, select Microsoft excel in data format, specify path for file in file name and press on ok tab, file will successfully exported in defined location.

issue in data feeding with cess how to resolved issue?

ro resolved related cess see the following steps:
1: Ensure BUSY Relese above BUSY 21 Relese 8.4
2: Go to Administration. Click on Configuration.
3: Now click on the Features option, then click the GST VAT tab.
4: Enable Additional Cess in
5: Create the Tax Category with Additional Cess
6: Configure the Sale Purchase Type
7: Create Bill Sundry Master for Add Cess on MRP
8: Ensure the item master filed must have an MRP.
9: Create Sales Transaction; Select Multirate Sale Type
10. also modiFinancial Year cess related bill sundry 
11. set cess calculation on total MRP of items with over and above 
12. save configuration and check in invoice to calculate cess on MRP.

I made sales under the composite scheme but the CGST and SGST amounts are not getting generated on the credit side in the ledger. What should I do to see these amounts?

Here are some steps you can take to understand and manage the CGST and SGST under the Composition Scheme:
 Step 1: The Composition Scheme is available for small businesses meeting specific criteria.
 Step 2: Typically, businesses under the Composition Scheme pay a fixed percentage of their turnover as tax, and this amount is not bifurcated into CGST and SGST.
 Step 3: Review the ledger entries related to your sales under the Composition Scheme. 
 Step 4: generate GST reports specific to the Composition Scheme. 
 Step 5: Check your GST returns (GSTR-4 for composition taxpayers) to see the details of the tax paid under the Composition Scheme.

How can I view the tax breakup for each item when multiple tax rates are used in a single invoice? The current reports only show totals.

The specific steps may vary depending on the software you're using, but here's a general guideline:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to Sales/ Purchase register Reports.
 Step 3: Click on it to proceed.
 Step 4: In the Sales/Purchase register Reports section,Look for the option labeled show bifurcation of tax amounts . Step 5: Review the Bifurcation of Tax Rate Wise and Genate the report . Step 6: This report will display a breakdown or bifurcation of the output tax data based on tax rates.

I am unable to access the software or certain functions after a power outage. How can I troubleshoot connection and accessibility issues?

If unable to access the software or certain functions after a power outage in BUSY , then pls check the below steps :
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
 Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

I want to view my B report purchase date wise and voucher date wise. How can I generate these views in BUSY?

To view your 3B report, purchase date-wise and voucher-date-wise, you need to follow the below steps:
 Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B.
 Step 2: Then select the date range for which month or date you want to view the report.
 Step 3: Then type the V if you want to check the report voucher date-wise and the P if you want to check the report purchase date-wise.
 Step 4: Select the relevant information and press F2 or OK to load the report.
 Step 5: Then you can view the GSTR 3B report purchase date-wise and voucher date-wise.

I am trying to add a new column in a GST report to show the GST number, but it is not allowing me to add the column. What should I do?

If you are not able to add gst number of party column in gst reports like gst registers,then check possible reasons 
 1.Check your BUSY model as in basic model custom column for reports is not avaialble,only available in standard and enterprise model
 2.Check user you are logged in with have rights to add custom column in reports
 3.Or you can login with super user and add custom column or allow rights to another users for custom column
 4.Check the fields in custom column you wants to add is available for that report or not,if not then you can try for by sql query if possible

I made a payment after the return period ended but it is not reflecting in my reports. How can I update the reports to include transactions after the return period?

made a payment after the return period ended but it is not reflecting in reports. for update the reports to include transactions after the return period please follow these steps 
 step 1: go to the GST summaries under Display menu 
 step 2: click on GST summary and mentioned relevant dates then open report 
 step 3: press F4 to post regular GST payment entry 
 step 4: select series and date then generate entry 
 step 5: while save entry GST payment details window appeared 
 steo 6: you can select GST payment type as regular payment, mentioned period ending date and save voucher.

I want to change the taxable value groupings in BUSY but it is affecting my income tax calculations. What is the correct way to handle grouping changes?

Here are some of them and how to fix them:
1. You see incorrect or incomplete tax details in your invoices or reports. This may happen if you have not configured the tax rates, tax types, or tax categories properly for your items or vouchers. For correct first idenfy them and correct the mistake.
2. If you selected wrong Sale / Pur Type in vouchers then error occurs in reports so have to identify that vouchers and correct them.
3. If some tax calculation issue in report or return then check after run Update GST Summary from the Housekeeping menu. Make sure to take backup befor run this process.

Frequently AskedQuestions