Frequently Asked Questions

To Check Sales/Purchase Rgister with Item and HSN Code and GST detail, Please follow below steps :
Step 1 : Go to the Display menu and choose GST Reports.
Step 2 : Select GST Register and then choose either Sales Register or Purchase Register.
Step 3 : Within the Register, pick the option to view the report based on Bill-Wise, item-Wise, HSN Code-Wise.
Step 4 : Execute the report and use the Custom Column option to create a new format. Add a new column for the HSN code.
Step 5 : Now,Generate the report again using the format you just created. This will display the Sales/Purchase Register with Item and HSN Code details.

To record business-to-business (B2B) sales returns in BUSY. follow these steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Returns.
 Step 5: Look for the Gstr 1 option, and click on it to access this specific report
 Step 6: There is option to the open report 
 Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Reviewing journal entries over a specific date range in BUSY to identify GST tax adjustment mismatch errors involves several steps.
 Step 1: Access the journal entries go to transaction section.
 Step 2: Select List of Journal transaction.
 Step 3: Set Date Range
 Step 4: Use filters or search options within the journal entries section to narrow down your search. 
 Step 5: Identify journal entries related to GST tax adjustments or corrections
 Step 6: Carefully review each journal entry to check for any mismatches or errors in the GST tax adjustments
 Step 7: Cross-Reference with invoices, purchase orders, and GSTR-1 or GSTR-3B returns, to ensure that the adjustments

To validate entries in BUSY, you need to validate HSN/SAC code and GSTIN, follow the below steps:
For Validate GSTIN:
Step 1: Go to Transaction tab and click on GST Misc. Utilities.
Step 2: Select Validate GSTIN Online option and click on multiple GSTIN.
Step 3: Load data and select account name and click on validate online.
For Validate HSN/SAC code:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online and can select Single HSN or Multiple HSN.
Step 3: For all items select multiple and then load data.
Step 4: Select all and click on validate online and can see which HSN Code is valid or invalid.

To avoid the problems or discrepencies related to GST , You can made GST adjustment on monthly basis by following these steps:
 Step 1: Go to Display section then click on GST summaries option.
 Step 2: Now choose GST summary then specify data range and open the report
 Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for which you want to post the voucher.
 Step 4: After making all the required entries, Your GST credit balance will be adjusted.

To get a consolidated report of all taxes applied, party-wise and invoice-wise, in BUSY, you can follow the below steps:
 Step 1: Go to Display, then select GST Reports, then select GST Registers.
 Step 2: then select Supply Outward Register, then select All Party,
 Step 3: then select the correct date range, select the relevant information, and then press F2 or OK.
 Step 4: After loading the report, you can summaries on a double level, party-wise and invoice-wise, by selecting the option for document number and prty and clicking on summaries.
 Step 5: These reports will provide a consolidated report of all taxes applied, party-wise and invoice-wise.

To view the reason why the closing balance for GST is not matching between BUSY reports and actuals from the GST portal, 
 You need to reconcile GSTR data to match the BUSY reports and portal reports for GST, you need to follow the below steps: 
 Step 1: Click on transactions. 
 Step 2: GST misc utilities 
 Step 3: Download GSTR JSON data. 
 Step 4: Then Reconcile GSTR data for GSTR-1, GSTR-2A (Party wise) and (Vch. wise), GSTR-2B (Party wise) and (Vch. wise), GSTR-3B, 
 Step 5: Then select the relevant information and set Yes to mismatch report only to view the mismatch details.

If you're seeing a permission denied error when trying to make a GST purchase report in BUSY, please follow below steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section you can find GST register option. 
 Step 5: Click on the appropriate option to view the GST Register for sales or purchases.
 Step 6: logging computer with administrator user . 
 Step 7: Run BUSY as Run as administrator .

If the software is not allowing you to enter data in a particular field, you can try the following steps to fix it:
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
 Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

If some transactions not appearing in your GST reports in BUSY Then you can follow the steps. 
 Step 1. Take backup of your current data. 
 Step 2. Open company 
 Step 3. Ensure that the date range is correct of report. 
 Step 4. Verify that the voucher has been entered correctly. 
 Step 5. Check sale/purchase type that you have selected in voucher, the option of skip in gst report should be No. in sale or purchase type master. 
 Step 6. Check the item which you have entered in voucher, the option of skip in gst report should be No in item master.