Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

How should I handle the additional GST credit in the monthly GST returns to avoid problems in my books?

To avoid the problems or discrepencies related to GST , You can made GST adjustment on monthly basis by following these steps:
Step 1: Go to Display section then click on GST summaries option.
Step 2: Now choose GST summary then specify data range and open the report
Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for which you want to post the voucher.
Step 4: After making all the required entries, Your GST credit balance will be adjusted.

There seems to be an issue with calculation of taxes on invoices. How to troubleshoot this?

If you're experiencing issues with the calculation of taxes on invoices in BUSY, Here are steps to help you address tax calculation issues:
Step 1: Verify that the tax rates are correctly configured.
Step 2; Each item may have different tax rates or exemptions so double-check the items. Step 3: Confirm whether the item prices are inclusive or exclusive of taxes.
Step 4: Double-check the total calculation of your invoices. Step 5: Verify the rounding rules applied to tax calculations.
Step 6: Check that the tax rates are appropriate for the invoice date.
Step 7: If you suspect data corruption, consider restoring your data from a previous backup.

How can I identify potential reasons for GST amount discrepancies between GSTR-B and books of accounts?

Identifying potential reasons for GST amount discrepancies between GSTR-3B Here are steps to help you identify these discrepancies:
Step 1: Look for errors, duplicate entries, or missing transactions.
Step 2: Each sale should have a matching purchase for accurate GST reconciliation.
Step 3: Verify that the invoice dates match the reporting period on your GSTR-3B.
Step 4: Make sure that the GST rates applied in BUSY match the rates in GSTR-3B for each transaction.
Step 5: Reconcile your input tax credits (ITC) in your books with the data in GSTR-2A
Step 6: Compare your GSTR-3B returns generated in BUSY with the returns filed online through the GST portal.

How to delete or modify an incorrect GST adjustment voucher passed?

To delete or modify an incorrect GST adjustment voucher passed in BUSY, you can follow these steps:
Step 1: Go to Transactions then click on Journal option.
Step 2: Under journal option click on list then select screen.
Step 3: Select the date range of voucher posted then select the GST Nature as GST Tax Adjustments.
Step 4: Locate your incorrect GST adjustment voucher that you want to delete or modify.
Step 5: Select the voucher and choose the option to delete or press F8.
Step 6: If you choose to modify the voucher, make the necessary changes to the voucher details.
Step 7: Save the modified voucher.

Procedure to export GST reports from BUSY in Excel format?

To export GST reports from BUSY in Excel format, you can follow these steps:
1. Open BUSY.
2. Go to the Reports section.
3. Select the GST Reports option.
4. Choose the specific GST report you want to export.
5. Set the desired date range for the report.
6. Click on the Export button.
7. Select the Excel format for exporting the report.
8. Choose the destination folder where you want to save the exported Excel file.
9. Click on the Export button to start the export process.
10. Once the export is complete, you can open the Excel file to view and use the GST report data.

I made sales under the composite scheme but the CGST and SGST amounts are not getting generated on the credit side in the ledger. What should I do to see these amounts?

Here are some steps you can take to understand and manage the CGST and SGST under the Composition Scheme:
Step 1: The Composition Scheme is available for small businesses meeting specific criteria.
Step 2: Typically, businesses under the Composition Scheme pay a fixed percentage of their turnover as tax, and this amount is not bifurcated into CGST and SGST.
Step 3: Review the ledger entries related to your sales under the Composition Scheme.
Step 4: generate GST reports specific to the Composition Scheme.
Step 5: Check your GST returns (GSTR-4 for composition taxpayers) to see the details of the tax paid under the Composition Scheme.

How can I view the tax breakup for each item when multiple tax rates are used in a single invoice? The current reports only show totals.

The specific steps may vary depending on the software you're using, but here's a general guideline:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to Sales/ Purchase register Reports.
Step 3: Click on it to proceed.
Step 4: In the Sales/Purchase register Reports section,Look for the option labeled show bifurcation of tax amounts . Step 5: Review the Bifurcation of Tax Rate Wise and Genate the report . Step 6: This report will display a breakdown or bifurcation of the output tax data based on tax rates.

I am unable to access the software or certain functions after a power outage. How can I troubleshoot connection and accessibility issues?

If unable to access the software or certain functions after a power outage in BUSY , then pls check the below steps :
Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

I want to view my B report purchase date wise and voucher date wise. How can I generate these views in BUSY?

To view your 3B report, purchase date-wise and voucher-date-wise, you need to follow the below steps:
Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B.
Step 2: Then select the date range for which month or date you want to view the report.
Step 3: Then type the V if you want to check the report voucher date-wise and the P if you want to check the report purchase date-wise.
Step 4: Select the relevant information and press F2 or OK to load the report.
Step 5: Then you can view the GSTR 3B report purchase date-wise and voucher date-wise.

I want to get a consolidated report of all taxes applied, party-wise and invoice-wise in BUSY. How can I generate this?

To get a consolidated report of all taxes applied, party-wise and invoice-wise, in BUSY, you can follow the below steps:
Step 1: Go to Display, then select GST Reports, then select GST Registers.
Step 2: then select Supply Outward Register, then select All Party,
Step 3: then select the correct date range, select the relevant information, and then press F2 or OK.
Step 4: After loading the report, you can summaries on a double level, party-wise and invoice-wise, by selecting the option for document number and prty and clicking on summaries.
Step 5: These reports will provide a consolidated report of all taxes applied, party-wise and invoice-wise.
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