Frequently Asked Questions

If you made a transaction on 20/10 but it's not showing up in your GST,here's what you can do to make it show up correctly:
 Step 1: make sure that the transaction date you entered is correct. 
 Step 2: Check if you've entered all the transaction details accurately. 
 Step 3: GST reports may not update instantly. Sometimes, it takes a bit of time for the system to process and reflect your transaction. 
 Step 4: Reindex Database . Take backup before it.

To resolve it, you can follow these steps:
 Step 1: Ensure that your printer is properly connected to your computer
 Step 2: Update or reinstall the printer drivers
 Step 3: Confirm that your printer is set as the default printer in your computer's settings
 Step 4: Verify that the page setup and paper size in the BUSY
 Step 5: Ensure that you have the necessary permissions to print from the software.
 Step 6: Access your printer's properties or settings through your computer's control panel

If you are unable to see party name in gst report then make sure to enter correct name in the party master, if the name is correctly mentioned then follow the given steps:
 Step 1: Go to display menu 
 Step 2: Click on Gst reports 
 Step 3: Then click on specific report 
 Step 4: Then select NAME in the field of Accounts to be shown by instead of Alias 
 Step 5: Then Click on Ok button to check report

To resolve the issue of not seeing the correct ITC amount in your 3B report, you can follow below steps:
 Step 1: If you are using the tagging option make sure when open GSTR 3B mention Y on pick relevant ITC from monthly ITC tagging.
 Step 2: If you are not using ITC tagging still input amount is not showing correct. Then take a latest backup first.
 Step 3: Go to housekeeping menu and select update gst summary option according to your requirement.

The issue could be that the HSN summary is not being generated properly in the R1 file. It is recommended to check if the HSN codes are entered correctly and if the invoice data is uploaded accurately. 
 Further you can validate hsn code in BUSY for validate please follow these steps: 
 1. Go in Transaction then Go in Gst miscellaneous utility. 
 2. Then go on validate Hsn online click on multiple hsn 
 3. Then Load data and validate your hsn

The HSN summary report is typically used to track the details of goods or services provided and their respective HSN codes for GST reporting. General journal entries, which are typically used for recording financial transactions that don't involve the movement of goods or services, may not be included in the HSN summary report because they do not directly pertain to the reporting of goods or services with HSN codes. General journal entries are more related to financial accounting and may not contain HSN information.

To get the detailed report of tax liability and input credit from BUSY, you need to follow these steps:
 Step 1: Go to Display menu and click on GST Reports.
 Step 2: Select GST Summaries and click on GST Summary.
 Step 3: Enter the desired period and open ther report. This report will show you the actual input and output and can also made the required adjustments.
 Step 4: You can also check GSTR3B return from the GST Returns tab under the GST Reports.

To resolve the invoice number mismatch between BUSY and the GST portal, you can follow these steps:
 Step 1 : Check if the invoice numbers in BUSY and the GST portal are entered correctly and match each other.
 Step 2 : Verify if there are any duplicate invoice numbers in either BUSY or the GST portal. Delete any duplicates to avoid confusion.
 Step 3 : Ensure that the invoices are uploaded only once to the GST portal from BUSY. Multiple uploads can cause discrepancies.

Here are steps to help you resolve the issues:
 Step 1: Carefully compare the TCS amounts for each transaction to identify errors.
 Step 2: Verify that TCS amounts were correctly entered into your sales register
 Step 3: Cross-verify the invoices issued with the TCS details in your sales register. 
 Step 4: Check your GST return to verify if the TCS data has been accurately reported
 Step 5: Ensure that all TCS amounts are correctly included in the relevant sections of the GST return.

In BUSY, you can tag ITC and claim them in return filing through Monthly ITC Tagging feature by using these steps:
 Step 1: Go to Transaction menu and click on GST Misc. Utilities.
 Step 2: Select Monthly ITC Tagging as per GSTR2A / GSTR2B.
 Step 3: Enter the period and open the report.
 Step 4: Press F4 on the entry and claim them in the required return period.
 Step 5: Now, when you generate GSTR3B return enable pick relevant ITC from Monthly ITC tagging.