There seems to be an issue with the GSP credentials when trying to set up e-invoicing. What should I check to resolve this?

If you are facing the issue with the GSP credentials when trying to setup e-invoice configuration, Follow these steps . 
 Step 1. Log in to the Eway Bill Government Portal at https.//ewaybillgst.gov.in/Login.aspx. 
 Step 2. Enter your login credentials and click on the login button to access the portal. 
 Step 3. Click on the GSP Registration button, which is located on the left side panel of the portal. 
 Step 4. Click on the GET OTP button, and you will receive an OTP on your registered mobile number and email. 
 Step 5. Enter the OTP and click on the verify button to proceed to the next process. 
 Step 6. In the next window, you will have three options. Add New, Freeze Account and Change Password. 
 Step 7. Click on the Add New option to create the GSP. 
 Step 8. Choose the GSP name as Webtel Electrosoft Pvt Ltd. 
 Step 9. Specify a 3-character username and a 12 to 15-character password with special characters. 
 Step 10. Click on the Save button to save the credentials, and repeat the same process for another GSP registration, such as Pinnacle Finserv Advisors Pvt Ltd..
 Step 11. Now mention the same credential into GST VAT feature in BUSY.