Frequently Asked
Questions

Q: What all customization can be done in invoice/voucher layouts in BUSY?

For Invoices - We can Design format as per our requirement on chargeable basis. For Voucher - we can add in through customization and custom validation as per your requirement which will be on chargeable basis

Q: How will BUSY handle recall if most batteries are returned by customers?

There is no seperate option for Batteries recollection but we can use it as an item serial number feature. Can check serial number wise report.For Customization,Can contact to his Channel Partner or Solution Partner.

Q: How do i configure BUSY screen in hindi?

Currently, BUSY does not have any option to show screen in hindi, we have only option to print invoice in hindi. However you can concer with your authorized channel partner for any customize soluation.

Q: Is it possible to integrate BUSY software with an e-commerce site, and if so, how can this integration be achieved?

Yes, you can integrate BUSY software with an e-commerce site. To proceed with this integration, please contact your local channel partner. Note- Integration is a chargeable process and will be facilitated by solution partners.

Q: My Custom validation not working properly

If their is any issue in custom validation then you have to contact the solution partner from where you have created it or you have to mail your query on support mail ID

Q: Why is the custom validation not allowing me to make a bill for a specific party?

Without more information, it is difficult to determine the exact reason why the custom validation is not allowing you to make a bill for this you can contact to your authrorised dealer.

Q: How do I calculate the average rate for gold inventory in BUSY

In BUSY, We can maintain Gold as an Item and pass the transaction of Sale and Purchase.For Value calculation can apply Formula Based Custom Column. Further for customization can contact to Channel Partner.

Q: The software is not showing all the required fields and options for my business. How can I customize it for my requirements?

You can customize the software by adding or removing fields and options as per your needs. You can do this by going to the settings or configuration options in the software.

Q: What custom validations or customizations exist that may be impacting my vouchers?

There may be custom validations or customizations that exist which could impact your vouchers. It is recommended to check with the software provider or refer to the documentation for more information.

Q: How do I link the software to my online payment processor?

Currently we have no default provision to link the software to online payment processsor Further you can integrate or customised the software and you an corrdinate your Channel Partner

Find Solutions to Common Issues Related to third-party-services - customization validation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What all customization can be done in invoice/voucher layouts in BUSY?

For Invoices - We can Design format as per our requirement on chargeable basis.
For Voucher - we can add in through customization and custom validation as per your requirement which will be on chargeable basis

How will BUSY handle recall if most batteries are returned by customers?

There is no seperate option for Batteries recollection but we can use it as an item serial number feature. Can check serial number wise report.For Customization,Can contact to his Channel Partner or Solution Partner.

How do i configure BUSY screen in hindi?

Currently, BUSY does not have any option to show screen in hindi, we have only option to print invoice in hindi. However you can concer with your authorized channel partner for any customize soluation.

Is it possible to integrate BUSY software with an e-commerce site, and if so, how can this integration be achieved?

Yes, you can integrate BUSY software with an e-commerce site. To proceed with this integration, please contact your local channel partner.
Note- Integration is a chargeable process and will be facilitated by solution partners.

My Custom validation not working properly

If their is any issue in custom validation then you have to contact 
the solution partner from where you have created it or you have to mail your 
query on support mail ID

Why is the custom validation not allowing me to make a bill for a specific party?

Without more information, it is difficult to determine the exact reason why the custom validation is not allowing you to make a bill for this you can contact to your authrorised dealer.

How do I calculate the average rate for gold inventory in BUSY

In BUSY, We can maintain Gold as an Item and pass the transaction of Sale and Purchase.For Value calculation can apply Formula Based Custom Column.
Further for customization can contact to Channel Partner.

The software is not showing all the required fields and options for my business. How can I customize it for my requirements?

You can customize the software by adding or removing fields and options as per your needs. You can do this by going to the settings or configuration options in the software.

What custom validations or customizations exist that may be impacting my vouchers?

There may be custom validations or customizations that exist which could impact your vouchers. It is recommended to check with the software provider or refer to the documentation for more information.

How do I link the software to my online payment processor?

Currently we have no default provision to link the software to online payment processsor 
 Further you can integrate or customised the software and you an corrdinate your Channel Partner

Frequently AskedQuestions