Frequently Asked
Questions
Find Solutions to Common Issues Related to third-party-services - remote services
Does BUSY software provide remote access, so we can use BUSY in another location.
Yes, BUSY provide online BUSY , by which you can easily use BUSY in another location.
How can i connect customer suppport executive to my system?
You can connect customer support executive to your system through Any desk or ultra viewer.
I want to configure RDP (Remote Desktop Protocol) for use BUSY remotely. How can i do this?
For RDP (Remote Desktop Protocol) services you need to concern with your authorized channel partner.
Do you provide remote troubleshooting support?
For remote troubleshooting support you have to contact to your BUSY channel partner
Do I need to download any software to give you remote access?
Yes, please download AnyDesk or UltraViewer to give the BUSY team remote access.
What remote access tools do you use to fix BUSY problems on my computer?
You connect your system through Anydesk,Ultra Viewer and Team Viewer softeares.
How can third party applications be connected through my dealer?
You can connect third party applications through your dealer.
Remote access tool not working in BUSY. Technician can't take control. How to resolve?
Kindly Contact to Your Remote Service Provider.