Frequently Asked
Questions
Find Solutions to Common Issues Related to third-party-services - remote services
I was told this software could be used to access the system from multiple locations. How do I set that up?
For multiuser mode, you need to have a stable LAN/Wi-Fi network and a fast IP pinging speed. This will ensure that your data is synchronized and updated across multiple computers. The recommended IP pinging speed is 1 ms.
BUSY has launched a product name "BUSY Online". This is a product offered by BUSY that allows you to access your data online from any device.. Furthermore there also third party application which allows to run BUSY remotely. For more details you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at "support@busy.in" .
While printing invoices from RDP, the print is not coming out properly. How can I address this issue?
If you are facing issues with invoice printing from RDP, you can address the problem by following these steps:
1. Ensure that the printer settings on the RDP server and the local machine are configured correctly. VeriFinancial Year that the correct printer is selected, and confirm that the settings align with the requirements for invoice printing.
2. Confirm that the printer drivers are up to date on both the RDP server and the local machine. Outdated or incompatible drivers can lead to printing issues.
3. Check the lines per page in the hardware configuration of BUSY software. Ensure that it is set correctly to match the desired invoice format.
I am unable to perform certain tasks like generating bills in BUSY due to RDP issues. How to troubleshoot and fix such RDP problems?
Troubleshooting RDP (Remote Desktop Protocol) issues can involve several steps. Here are some general steps you can take to address RDP problems:
1. Ensure that both the local and remote computers are connected to the network.
2. Verify that there are no network connectivity issues, such as a firewall blocking RDP traffic or network outages.
3. Make sure the account you are using to log in via RDP is not locked, disabled, or experiencing other issues.
4. If you're having licensing issues, make sure the remote machine has a valid RDP license.
5. If the issue persists, Advise you to contact your RDP service provider.
What options are there for remote access and mobile apps with BUSY?
BUSY offers a "Mobile App" that lets you access your data on the go.
Also BUSY has launched a product name "BUSY Online". This is a product offered by BUSY that allows you to access your data online from any device.. Furthermore there also third party application which allows to run BUSY remotely. For more details you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at "support@busy.in" .
What is the billing cycle for BUSY on cloud?
BUSY offers a "Mobile App" that lets you access your data on the go.
Also BUSY has launched a product name "BUSY Online". This is a product offered by BUSY that allows you to access your data online from any device.. Furthermore there also third party application which allows to run BUSY remotely. For more details you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at "support@busy.in" .
I have two computers with BUSY one main and one accessed. How do I connect them properly?
If you use multi user of BUSY model then you need to connect them through networking and connect with LAN.If another system belongts to another location then you need to add one more count and it is available for Standard and Enterprise.Along with cound you need to install SQL at main system and puechase Static IP from internet service provider and after enter server information both system will be connect for BUSY.You can access BUSY on RDP as well
What features does the online/cloud version of BUSY have compared to the desktop version? How are they different?
BUSY has launched a product name BUSY Online. This is a product offered by BUSY that allows you to access your data online from any device.. Furthermore there also third party application which allows to run BUSY remotely. For more details you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in .
How can I access a demo and understand the features of the online/cloud version of BUSY?
BUSY has launched a product name BUSY Online. This is a product offered by BUSY that allows you to access your data online from any device.. Furthermore there also third party application which allows to run BUSY remotely. For more details you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in .
How do I configure BUSY on cloud infrastructure to support .NET Framework and WhatsApp integration?
BUSY has launched a product name "BUSY Online". This is a product offered by BUSY that allows you to access your data online from any device.. Furthermore there also third party application which allows to run BUSY remotely. For more details you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at "support@busy.in" .
What options are available for remote access or cloud hosting of my accounting software?
BUSY has launched a product name "BUSY Online". This is a product offered by BUSY that allows you to access your data online from any device. Furthermore there also third party application which allows to run BUSY remotely. For more details you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at "support@busy.in" .
