Frequently Asked
Questions
Find Solutions to Common Issues Related to troubleshoot - antivirus firewall settings
Can my antivirus software cause problems with BUSY? What can I do about it?
Yes, antivirus software can cause problems with BUSY. To fix it, you can exclude BUSY and BUSY Agent from the antivirus list or talk to the antivirus provider to remove the BUSY folder from it.
Is there a way to generate e-bills in BUSY without turning off my antivirus?
Yes, it is possible to generate e-way bill in BUSY without turning off the antivirus.
You can exclude BUSY setup from antivirus and then proceed if your antivirus block BUSY from accessing the Internet.
Why is the software showing possible scam detected when I try to access certain settings?
The software shows possible scam detected when accessing certain settings as a security measure to protect against potential scams or malicious activity.
Exclude BUSY from antivirus to stop the warning.
Do I need to uninstall my antivirus to use BUSY?
No, you do not need to uninstall antivirus from system. However if you face issue then you can disable antivirus or exclude BUSY from antivirus properties.
Do I need to install any antivirus or security software before using BUSY?
It is recommended to have antivirus or security software installed before using BUSY to ensure the security of your data and protect against potential threats.
What can I do if my antivirus software is blocking BUSY from working properly?
You can try excluding the BUSY and BUSYwin folders from the antivirus scanning or temporarily disabling the antivirus software to allow BUSY to function properly.
I seem to be getting error on downlode setup file of BUSY software
go to Windows security Turn off virus and threat protection, turn off firewall and network protection, exclude antivirus, or disable antivirus during downlink.
What external firewalls does BUSY use? I only see Windows Firewall.
The BUSY does not required any firewall. In the firewall you just have to exclude the to avoid the blockage for the BUSY.
Does BUSY conflict with any antivirus programs?
Yes, BUSY can conflict with certain antivirus programs. It is recommended to disable or exclude BUSY from antivirus scanning to avoid any conflicts.
Should I be concerned if my anti-virus flagged BUSY as harmful?
If your antivirus flags BUSY or related files as potentially harmful, you can easily exclude BUSYwin.exe from the antivirus scanning.