Frequently Asked
Questions
Find Solutions to Common Issues Related to troubleshoot - client server
I need help restarting or rebooting BUSY because it is frozen or glitched. What is the proper way to restart the software?
To restart BUSY software you need to close the software and then reopen it again after that it is successfully restart or you can end the BUSY program from task manager and then open it
If you want you can also check by restarting your system
Why am I experiencing slow performance or freezing in BUSY Accounting Software?
Slow performance or freezing in BUSY can be caused by various factors such as insufficient disk space, outdated software, large data size, or hardware issues. To improve the performance, try clearing temporary files, updating the software, checking data size, and ensuring sufficient hardware resources.
What can I do if the software is not responding and I am unable to close it?
If BUSY is not responding and you are unable to close it, you can open the Task Manager and close it from there and reopen it.
You can right click on task bar and from search menu to open the task manager.
8. What should I do if the data in my company is hanging or not responding frequently?
If your BUSY is hanging or not responding frequently, you can try adjusting the User Account Control (UAC) settings on your computer and checking the system RAM and performance. Lowering the UAC settings may improve the performance of BUSY software.
Why does the BUSY take time while saving the invoice?
If the BUSY take time at saving voucher, check the possible reason:
1. Large data size.
2. Insufficient system resources such as hardisk space and available RAM.
3. In case of multiuser, the client system might be slow due to slow networking.
Why is the BUSY software is running slow?
The BUSY software may be slow due to below various reasons:
1. Large data size.
2. Insufficient system resources such as hardisk space and available RAM.
3. In case of multiuser, the client system might be slow due to slow networking.
Why is my BUSY showing not responding ?
If you give a lot of commands at the same time, the BUSY Accounting software may run slowly. It is recommended to avoid giving too many commands simultaneously to improve performance.Even You can exlude BUSY from antivirus.
BUSY is running extremely slow for some users but not others on our network. How should we troubleshoot this?
If BUSY running slow for some users and not for others on network check :
Step 1 : Check system storage space
Step 2 : Check speed
Step 3 : Check network connectivity
Step 4 : Check by pinging IP.
We need to connect one application access data to another application on other system BUSY?
To connect access data to another system acess database. Share the network, drive and BUSY data folder to another system and in set data directory in client system access the data from networking from server system.
How do I upgrade from default to full access in BUSY?
There is no provision in BUSY to update from default to full access but we can give full rights to BUSYwin folder if facing some issue in networking or if BUSY is running slow