Frequently Asked Questions

Solutions to common issues related to Troubleshoot — Hardware Network.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I need to repair or reinstall Microsoft Office/Windows. Will this affect my BUSY software? 

Repairing or reinstalling Microsoft Office/Windows may affect the BUSY software. It is recommended to take a backup of the BUSY software before proceeding with any repairs or reinstallation.

Impact and configuration of compatibility mode in BUSY? 

The compatibility allows BUSY to run in the properly and make it compatible the windows and down the UAC also from the Control Panel and restart the system.

Fix compatibility pop-up box issue in BUSY? 

The compatibility allows BUSY to run in the properly and make it compatible the windows and down the UAC also from the Control Panel and restart the system.

I think there might be font conflicts affecting BUSY. How to check and fix this? 

In BUSY, there is no other option to change font of the features displayed in BUSY as this is depend on the screen resolution of the computer

How can i check that BUSY is open in backend? 

If the BUSY is running or open in backend then you can check in task manager and can also close the same to click on end task.

How do I change the security settings on my router/modem to a lower level for BUSY connectivity? 

change the security settings on my router/modem to a lower level for BUSY you need to contact with your IT person and make changes in setting.

I have not changed any settings but the system is behaving differently. What could be the cause? 

Check user right setting,check antivirus setting ,check your system regional setting and firewall setting etc,Further you can show your system to hardware person or it person.

My keyboard function key is not working properly in BUSY. How can I fix this? 

If your function keys are not working in BUSY ensure that you re usin laptop then press Funtion key with Fn and it will work

Why cant I see the Save option after making changes to the vouchers? 

If the save option is not display in vouchers in BUSY, then check the screen resolution of system and correct it as per BUSY compatibility.

Are there any recommended connectivity options if I face frequent connectivity issues? 

The recommended connectivity option for BUSY Accounting software is LAN connectivity for same premises and Client Server Edition License through STATIC IP for different premises.
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