Frequently Asked
Questions
Find Solutions to Common Issues Related to upgrade-visit-renewal - learn busy
I need training on using BUSY. What resources are available?
You can learn how to use BUSY by using our various training resources. You can access these resources in three steps:
Step 1: Visit our official website www.busy.in and click on the resources tab. There you will find our upcoming online webinars and previous recorded webinars.You can watch them and register yourself for upcoming webinars.
Step 2: Use the software itself and look for the play button next to each feature. This button will take you to a short video tutorial that explains how to use that feature. You can also access the user manual from the software by going to the help menu.
Step 3: If you need any on-site or online assistance from your authorized channel partner, you can contact them directly and request for their service. However, please note that their service might be chargeable depending on the time and duration of the session
Do you offer training or tutorials for new users?
You can learn how to use BUSY by using our various training resources. You can access these resources in these steps:
Step 1: Visit our official website www.busy.in and click on the resources tab. There you will find our upcoming online webinars and previous recorded webinars.You can watch them and register yourself for upcoming webinars.
Step 2: Use the software itself and look for the play button next to each feature. This button will take you to a short video tutorial that explains how to use that feature. You can also access the user manual from the software by going to the help menu.
Step 3: If you need any on-site or online assistance from your authorized channel partner, you can contact them directly and request for their service. However, please note that their service might be chargeable depending on the time and duration of the session.
What training resources are available to learn how to fully utilize the software?
You can learn how to use BUSY by acessing these steps of training resources:
Step 1: Visit our official website www.busy.in and click on the resources tab. There you will find our upcoming online webinars and previous recorded webinars.You can watch them and register yourself for upcoming webinars.
Step 2: Use the software itself and look for the play button next to each feature. This button will take you to a short video tutorial that explains how to use that feature. You can also access the user manual from the software by going to the help menu.
Step 3: If you need any on-site or online assistance from your authorized channel partner, you can contact them directly and request for their service. However, please note that their service might be chargeable depending on the time and duration of the session.
I understand accounting but don't know how to use BUSY software, can you guide me on making entries in BUSY?.
To Learn BUSY subscribe BUSY YouTube channel, you can follow these steps:
Step 1: Open YouTube: Go to the YouTube website (www.youtube.com) or open the YouTube app on your mobile device.
Step 2: Search for the Channel: In the YouTube search bar, type BUSY and press Enter.
Step 3: Find the Official Channel: https://www.youtube.com/@BUSYAccounting
Step 4: Subscribe: Once you've found the official channel, click on it. You'll see a red Subscribe button below the channel name and logo.
Step 5: Click the Subscribe button.
Step 6: Notifications: You can choose to be notified when the channel uploads new videos by clicking the bell icon next to the subscribe button. You can select to receive all notifications or customize your preferences.
Step 7: Or you can send us email on support@busy.in
My accountant knows accounting but not BUSY software, how can I guide him better on using the software?.
To Learn BUSY subscribe BUSY YouTube channel, you can follow these steps:
Step 1: Open YouTube: Go to the YouTube website (www.youtube.com) or open the YouTube app on your mobile device.
Step 2: Search for the Channel: In the YouTube search bar, type BUSY and press Enter.
Step 3: Find the Official Channel: https://www.youtube.com/@BUSYAccounting
Step 4: Subscribe: Once you've found the official channel, click on it. You'll see a red Subscribe button below the channel name and logo.
Step 5: Click the Subscribe button.
Step 6: Notifications: You can choose to be notified when the channel uploads new videos by clicking the bell icon next to the subscribe button. You can select to receive all notifications or customize your preferences.
Step 7: Or you can send us email on support@busy.in
I want to learn more about using BUSY, can you explain the features and functionalities?.
To Learn BUSY subscribe BUSY YouTube channel, you can follow these steps:
Step 1: Open YouTube: Go to the YouTube website (www.youtube.com) or open the YouTube app on your mobile device.
Step 2: Search for the Channel: In the YouTube search bar, type BUSY and press Enter.
Step 3: Find the Official Channel: https://www.youtube.com/@BUSYAccounting
Step 4: Subscribe: Once you've found the official channel, click on it. You'll see a red Subscribe button below the channel name and logo.
Step 5: Click the Subscribe button.
Step 6: Notifications: You can choose to be notified when the channel uploads new videos by clicking the bell icon next to the subscribe button. You can select to receive all notifications or customize your preferences.
Step 7: Or you can send us email on support@busy.in
How can I get help or troubleshooting support for BUSY?
Cess on MRP will be charged on largest units either main or packaging unit.
To apply cess on alternate quantities in BUSY follow the below steps:
Step 1: If additional cess is enabled from GST/VAT from Administration->Configuration->Feature and Options->GST/VAT
Step 2: Enable CESS and select Enable additional cess as Yes
Step 3.:Mention additional cess percentage in Tax category master (from Administration->Masters->Tax Category Menu)
Step 4: In Item master specify the alternate unit if this feature is enabled from the inventory tab.
Step 5: Create bill sundry of Cess on MRP by selecting bill sundry nature as Add. Cess on GST.
Step 6: Percentage of Bill sundry should be charged on Total MRP of items by selecting over and above in it.
Step 7:Create a sales type master and mention add. Cess amount with respective tax rate.
Step 8:Now we can enter transactions.
How can I manage my company from the client system and save the data in my main system in BUSY?
Managing the company from the client system and saving the data in my main system can be done via two Options in BUSY below are the steps:-
Step 1: If your main and client systems have the same location so in that case you should have the Muti User Model in the Access database i.e BM, SM,EM
Step 2: In Access database Whether you work either in the main system or the Client system everything is being saved in the Main system.
Step 3: If you have a Multi-Location of your Main and client systems in that case you should have an SQL Database i.e. SC, EC in which whatever you will work either in the Main system or Client system it'll save in the main system.
How do I get technical support, resolve bugs and submit enhancement requests?
BUSY provides below customer support options, if you need any kind of assistance.
1: Call our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives. They will guide you through the steps and troubleshoot any problems that you may encounter.
2: Email us your query to support@busy.in and we will get back to you as soon as possible. Please provide us with your BUSY Serial No. ,and a screenshot of the error message if possible. This will help us to resolve your issue faster and better.
3: You can contact also to your authorized channel partner for any kind of support.
Furthermore if you have request related to software you can share your valuable feedback to us on feedback@busy.in
How do I subscribe to the BUSY YouTube channel?.
To subscribe BUSY YouTube channel, you can follow these steps:
Step 1: Open YouTube: Go to the YouTube website (www.youtube.com) or open the YouTube app on your mobile device.
Step 2: Search for the Channel: In the YouTube search bar, type BUSY and press Enter.
Step 3: Find the Official Channel: https://www.youtube.com/@BUSYAccounting
Step 4: Subscribe: Once you've found the official channel, click on it. You'll see a red Subscribe button below the channel name and logo.
Step 5: Click the Subscribe button.
Step 6: Notifications: You can choose to be notified when the channel uploads new videos by clicking the bell icon next to the subscribe button. You can select to receive all notifications or customize your preferences.
