Frequently Asked
Questions

Q: What additional modules or integrations are available for things like payroll, POS, etc.?

The availability of additional modules or integrations such as Payroll, POS, and other features depends on the BUSY model you are using. These are available in the following models: Standard Model: Includes all Basic features, along with additional options like Quotation, Order & Challan System, Scheme Management, Bill of Material & Production, Voucher Auditing, and advanced Inventory features such as batch-wise, parameter-wise, serial number-wise, and MRP-wise stock tracking. It also supports Job Work, Reconciliation, BDEP, and POS. Enterprise Model: Includes all Basic and Standard features, plus advanced functionalities such as Payroll, Indent Management, Branch-wise Item Pricing, automatic data sync from branches to Head Office, Voucher/Master Approval, Master Series Group, and Enquiry/Support Management. For more details about available features or integrations, you may contact your local dealer or reach out to BUSY customer support.

Q: . What training resources are available to help me learn BUSY?

You can learn how to use BUSY through various training resources provided by us. These resources help you understand the features and how to use them for your business. Step 1: Visit our official website www.busy.in and click on the Resources section. You can watch recorded webinars or register for upcoming online webinars. Step 2: While using the software, click on the Play button available next to features to watch short video tutorials. You can also access the User Manual from the Help menu in the software. Step 3: For online or on-site assistance, you may contact your authorized channel partner. Please note that this service may be chargeable based on the session duration. Step 4: For any help, you can also contact our 24×7 helpline at 8282 8282 82 or 011-4096 4096.

Q: Where can I find documentation or user guides for the software?

You can learn how to use BUSY by using our various training resources. These resources are designed to help you understand the features and functions of the software and how to apply them to your business needs. You can access these resources in three steps: Step 1: Visit our official website www.busy.in and click on the resources tab. There you will find our upcoming online webinars and previous recorded webinars.You can watch them and register yourself for upcoming webinars. Step 2: Use the software itself and look for the play button next to each feature. This button will take you to a short video tutorial that explains how to use that feature. You can also access the user manual from the software by going to the help menu.

Q: How can I manage my company from the client system and save the data in my main system in BUSY?

Managing the company from the client system and saving the data in my main system can be done via two Options in BUSY below are the steps:- Step 1: If your main and client systems have the same location so in that case you should have the Muti User Model in the Access database i.e BM, SM,EM Step 2: In Access database Whether you work either in the main system or the Client system everything is being saved in the Main system. Step 3: If you have a Multi-Location of your Main and client systems in that case you should have an SQL Database i.e. SC, EC in which whatever you will work either in the Main system or Client system it'll save in the main system.

Q: How do I get technical support, resolve bugs and submit enhancement requests?

BUSY provides below customer support options, if you need any kind of assistance. 1: Call our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives. They will guide you through the steps and troubleshoot any problems that you may encounter. 2: Email us your query to support@busy.in and we will get back to you as soon as possible. Please provide us with your BUSY Serial No. ,and a screenshot of the error message if possible. This will help us to resolve your issue faster and better. 3: You can contact also to your authorized channel partner for any kind of support. Furthermore if you have request related to software you can share your valuable feedback to us on feedback@busy.in

Q: How do I subscribe to the BUSY YouTube channel?.

To subscribe BUSY YouTube channel, you can follow these steps: Step 1: Open YouTube: Go to the YouTube website (www.youtube.com) or open the YouTube app on your mobile device. Step 2: Search for the Channel: In the YouTube search bar, type BUSY and press Enter. Step 3: Find the Official Channel: https://www.youtube.com/@BUSYAccounting Step 4: Subscribe: Once you've found the official channel, click on it. You'll see a red Subscribe button below the channel name and logo. Step 5: Click the Subscribe button. Step 6: Notifications: You can choose to be notified when the channel uploads new videos by clicking the bell icon next to the subscribe button. You can select to receive all notifications or customize your preferences.

Q: What support options are available if I face any issues with BUSY?

To get any help if facing issue with BUSY, you can contact us by any of the following methods: Method 1: Call our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives. They will guide you through the steps and troubleshoot any problems that you may encounter. Method 2: Email us your query to support@busy.in and we will get back to you as soon as possible. Please provide us with your BUSY Serial No. ,and a screenshot of the error message if possible. This will help us to resolve your issue faster and better. Method 3: You can contact also to your authorized channel partner for any kind of support.

Q: What training materials are available for learning how to fully utilize the software?

There are the training materials are available for learning how to use the BUSY : 1. Open your BUSY software and go to help menu. 2. then Various options provided under Help menu are: ·Shortcut Keys ·What's New ·Quick Start Guide ·User's Manual ·Knowledge Documents ·About BUSY ·License Agreement ·Get Hard Disk Serial No. ·Help Contents for GST ·Training / Help Videos 3. You can see Vedioes on Youtube channel that is BUSY. 4. you can see Our official website that is busy.in 5. If still having same issue then you can contact us on our centerlized 24*7helpline number i.e. 8282828282 or 011-40964096. You can also share your query on support@busy.in

Q: What training resources are available for learning how to use BUSY?

There are the training materials are available for learning how to use the BUSY: 1.Open your BUSY software and go to help menu. 2.Then Various options provided under Help menu are: Shortcut Keys What's New Quick Start Guide User's Manual Knowledge Documents About BUSY License Agreement Get Hard Disk Serial No. Help Contents for GST Training / Help Videos 3.You can see Vedioes on Youtube channel that is BUSY. 4.You can see Our official website that is busy.in 5.If still you have any query related BUSY then you can contact us on our centerlized 24*7helpline number i.e. 8282828282 or 011-40964096. You can also share your query on support@busy.in

Q: Who do I contact for technical support for BUSY?

To get technical support in BUSY, you can contact us by any of the following methods: Method 1: Call our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives. They will guide you through the steps and troubleshoot any problems that you may encounter. Method 2: Email us your query to support@busy.in and we will get back to you as soon as possible. Please provide us with your BUSY Serial No. ,and a screenshot of the error message if possible. This will help us to resolve your issue faster and better. Method 3: You can contact also to your authorized channel partner for any kind of support.

Find Solutions to Common Issues Related to upgrade-visit-renewal - learn busy

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What additional modules or integrations are available for things like payroll, POS, etc.?

The availability of additional modules or integrations such as Payroll, POS, and other features depends on the BUSY model you are using. These are available in the following models:
Standard Model: Includes all Basic features, along with additional options like Quotation, Order & Challan System, Scheme Management, Bill of Material & Production, Voucher Auditing, and advanced Inventory features such as batch-wise, parameter-wise, serial number-wise, and MRP-wise stock tracking. It also supports Job Work, Reconciliation, BDEP, and POS.
Enterprise Model: Includes all Basic and Standard features, plus advanced functionalities such as Payroll, Indent Management, Branch-wise Item Pricing, automatic data sync from branches to Head Office, Voucher/Master Approval, Master Series Group, and Enquiry/Support Management.
For more details about available features or integrations, you may contact your local dealer or reach out to BUSY customer support.

. What training resources are available to help me learn BUSY?

You can learn how to use BUSY through various training resources provided by us. These resources help you understand the features and how to use them for your business.
Step 1: Visit our official website www.busy.in
 and click on the Resources section. You can watch recorded webinars or register for upcoming online webinars.
Step 2: While using the software, click on the Play button available next to features to watch short video tutorials. You can also access the User Manual from the Help menu in the software.
Step 3: For online or on-site assistance, you may contact your authorized channel partner. Please note that this service may be chargeable based on the session duration.
Step 4: For any help, you can also contact our 24×7 helpline at 8282 8282 82 or 011-4096 4096.

You can learn how to use BUSY by using our various training resources. These resources are designed to help you understand the features and functions of the software and how to apply them to your business needs. You can access these resources in three steps:
Step 1: Visit our official website www.busy.in and click on the resources tab. There you will find our upcoming online webinars and previous recorded webinars.You can watch them and register yourself for upcoming webinars.
Step 2: Use the software itself and look for the play button next to each feature. This button will take you to a short video tutorial that explains how to use that feature. You can also access the user manual from the software by going to the help menu.

How can I manage my company from the client system and save the data in my main system in BUSY?

Managing the company from the client system and saving the data in my main system can be done via two Options in BUSY below are the steps:-
Step 1: If your main and client systems have the same location so in that case you should have the Muti User Model in the Access database i.e BM, SM,EM
Step 2: In Access database Whether you work either in the main system or the Client system everything is being saved in the Main system.
Step 3: If you have a Multi-Location of your Main and client systems in that case you should have an SQL Database i.e. SC, EC in which whatever you will work either in the Main system or Client system it'll save in the main system.

How do I get technical support, resolve bugs and submit enhancement requests?

BUSY provides below customer support options, if you need any kind of assistance.
1: Call our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives. They will guide you through the steps and troubleshoot any problems that you may encounter. 
2: Email us your query to support@busy.in and we will get back to you as soon as possible. Please provide us with your BUSY Serial No. ,and a screenshot of the error message if possible. This will help us to resolve your issue faster and better.
3: You can contact also to your authorized channel partner for any kind of support.
Furthermore if you have request related to software you can share your valuable feedback to us on feedback@busy.in

How do I subscribe to the BUSY YouTube channel?.

To subscribe BUSY YouTube channel, you can follow these steps:
 Step 1: Open YouTube: Go to the YouTube website (www.youtube.com) or open the YouTube app on your mobile device.
 Step 2: Search for the Channel: In the YouTube search bar, type BUSY and press Enter.
 Step 3: Find the Official Channel: https://www.youtube.com/@BUSYAccounting
 Step 4: Subscribe: Once you've found the official channel, click on it. You'll see a red Subscribe button below the channel name and logo.
 Step 5: Click the Subscribe button.
 Step 6: Notifications: You can choose to be notified when the channel uploads new videos by clicking the bell icon next to the subscribe button. You can select to receive all notifications or customize your preferences.

What support options are available if I face any issues with BUSY?

To get any help if facing issue with BUSY, you can contact us by any of the following methods: 
Method 1: Call our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives. They will guide you through the steps and troubleshoot any problems that you may encounter. 
Method 2: Email us your query to support@busy.in and we will get back to you as soon as possible. Please provide us with your BUSY Serial No. ,and a screenshot of the error message if possible. This will help us to resolve your issue faster and better.
Method 3: You can contact also to your authorized channel partner for any kind of support.

What training materials are available for learning how to fully utilize the software?

There are the training materials are available for learning how to use the BUSY : 
 1. Open your BUSY software and go to help menu.
 2. then Various options provided under Help menu are:
 ·Shortcut Keys
 ·What's New
 ·Quick Start Guide
 ·User's Manual
 ·Knowledge Documents
 ·About BUSY
 ·License Agreement
 ·Get Hard Disk Serial No.
 ·Help Contents for GST
 ·Training / Help Videos
 3. You can see Vedioes on Youtube channel that is BUSY.
 4. you can see Our official website that is busy.in 
 5. If still having same issue then you can contact us on our centerlized 24*7helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

What training resources are available for learning how to use BUSY?

There are the training materials are available for learning how to use the BUSY: 
 1.Open your BUSY software and go to help menu.
 2.Then Various options provided under Help menu are:
 Shortcut Keys
 What's New
 Quick Start Guide
 User's Manual
 Knowledge Documents
 About BUSY
 License Agreement
 Get Hard Disk Serial No.
 Help Contents for GST Training / Help Videos 
 3.You can see Vedioes on Youtube channel that is BUSY.
 4.You can see Our official website that is busy.in 
 5.If still you have any query related BUSY then you can contact us on our centerlized 24*7helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

Who do I contact for technical support for BUSY?

To get technical support in BUSY, you can contact us by any of the following methods: 
Method 1: Call our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives. They will guide you through the steps and troubleshoot any problems that you may encounter. 
Method 2: Email us your query to support@busy.in and we will get back to you as soon as possible. Please provide us with your BUSY Serial No. ,and a screenshot of the error message if possible. This will help us to resolve your issue faster and better.
Method 3: You can contact also to your authorized channel partner for any kind of support.

Frequently AskedQuestions