With the rise of online shopping platforms like Amazon, Flipkart, Zomato, and Swiggy, the role of e-commerce operators in India’s economy has become more significant than ever. But with that growth comes compliance—and that’s where GST steps in. In this blog, we explain the gst on e commerce operator services, who is liable to pay it, and how it impacts sellers and platforms.
The Government of India is updating GST rates effective after 22 Sep 2025. Below are the expected new GST rates for common ECO charges and pass-throughs (no compensation cess).
Service | New GST Rate |
---|---|
Commission charged by ECO | 18% |
Delivery charges (collected by ECO) | 18% |
Listing, hosting, and tech fees | 18% |
Restaurant service through ECO | 5% |
Notes: The rationalised structure removes the 12% slab. Most platform fees remain at 18%. Restaurant supplies made via ECO continue at 5% (no ITC to the restaurant). Where an ECO’s delivery fee is a distinct service, it is generally taxed at 18%; if bundled as part of a principal supply by a merchant, the rate may follow the principal supply.
As per GST law, an E-Commerce Operator (ECO) is any digital platform that:
Examples include marketplaces (Amazon, Flipkart), food delivery platforms (Swiggy, Zomato), and ride-hailing apps (Ola, Uber).
Service | GST Rate |
---|---|
Commission charged by ECO | 18% |
Delivery charges (collected by ECO) | 18% |
Listing, hosting, and tech fees | 18% |
Restaurant service through ECO | 5% |
So, the gst on e commerce operator services like commissions, convenience fees, and hosting charges is 18%.
Platforms must collect TCS @1% on the net value of taxable supplies and deposit it with the government.
TCS Rate | GST Type |
---|---|
0.5% CGST + 0.5% SGST | Intra-state |
1% IGST | Inter-state |
Sellers can claim credit for TCS collected by the platform while filing GSTR-3B.
If you sell on an ECO like Flipkart, Amazon, or Zomato, GST registration is mandatory—even if your turnover is below ₹20 lakh. This is because Section 24 of the CGST Act overrides the exemption limit.
Sellers can claim ITC on:
Understanding the gst on e commerce operator services is crucial for sellers, platforms, and even end consumers. It ensures transparency in commissions, taxes, and compliance across India’s growing digital marketplace.