How to create and freeze Sub-User?
The E-way bill system under GST provides many facilities for an easier and faster process. To avail of the facilities provided by the e-way bill system, one must register on the portal.
Why is it necessary to create a Sub-user?
Every shipment with a value greater than INR 50,000 requires the taxpayer or transporter to produce an e-way bill. To account for the fact that many companies have many sites or branches around the country, the e-way bill's sub-user idea was developed. According to this idea, the sub-user can access the e-way bill site using their original username and password as long as the e-way bill is still valid. Additionally, the sub-user has access to the facilities and can utilise them as necessary. For instance, a sub-user may be able to reject or cancel an e-way bill but not generate one or the other way around.
Steps to create multiple Sub-user
The steps to create multiple sub-users are as follows:
Step 1: Under the User Management found on the left side of the dashboard, click on Create Sub-user.

Step 2: An OTP will be sent to the registered mobile number or email ID.

Step 3: Enter the OTP and then click on Validate.

Step 4: Under the User Creation screen, fill in the details and click on Submit
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Enter the Log-in ID and click on Check for its availability.
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Enter the name, address, designation, phone number, and email address of the authorized individual who will use this sub-user ID.
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Select the places of the businesses or branches for which the sub-user is permitted to produce e-way bills.
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Choose from the options for e-way bill generation, cancellation, rejection, report generation, or updating masters that are accessible for sub-users on the e-way bill portal.



Steps to Freeze Sub-User
The E-way bill system provides the facility for disabling the sub-user's feature. To do so, the user needs to follow the steps discussed below:
Step 1: Under the User Management on the left side of the dashboard, select Freeze Sub User
Step 2: Select the Sub-User you want to freeze from the options provided. Once the page opens, select Freeze, appearing at the bottom of the page.

Once the sub-user is frozen, the sub-user will be disabled and won’t be accessible to the facilities provided by the e-way bill system.