Frequently Asked Questions

To resolve mismatched data entry issues in sales series, check sale list . Follow the steps below:
Step 1: Go to transaction then sales 
Step 2: Select list then open report by selecting date range
Step 3: Check the report date wise and check all data

There are two types of Sale Register available in BUSY, which are as follows:
1. Sales Register (Standard)
2. Sales Register (Columnar)
Important Note: Sales Register (Standard) is the default sales register, whereas Sales Register (Columnar) is the designed sales register configured from Columnar Reports in Configuration.

To check the sales register for a Single account group follow the below steps:
Step 1: Go to Display >Account book > Account register (Standard) >Sale register >all sale type > Group of parties .
Step 2: Select required Account group and check the report.

To check the Sale /Purchase report with tax bifurcation follow the below steps:
Step 1: Go to display >Account books >Account registers (Standard) >sale /Purchase register> all sale/purchase >all party
Step 2: Open report after enable Show Bifurcation of accounts,
Report will show data with tax bifurcation.

Yes, it is possible to export your transaction history from the BUSY. you can open any transactions report available in BUSY and you can click on export button then you will be able to export it in different formats such as excel and pdf

To check the sale/purchase report for a single sale/purchase type follow the below steps:
Step 1: Go to Display > Account books >Account register (Standard) >sale/Purchase register.
Step 2: Select the single sale/purchase type (a window will appear for selecting sale/purchase type) and open the report.

In BUSY, you can check the commission report by follow these steps:
Step 1: Go to Display then click on account books
Step 2: Choose the account ledger then select account-wise option
Step 3: Select the standard format then select commission account and open the ledger report.

To fix a column formatting issue when exporting a report, you can use custom columns to add or remove specific columns in the report. You can also adjust the formatting of the columns in the report before exporting it to Excel or PDF format.

To get support for modifying or customizing software reports, you can contact BUSY's customer support team. They can provide guidance and assistance on how to customize reports according to your specific requirements. You can reach out to them through phone, email, or chat support.

You can customize the columns of a report by using the Custom Column option. This will allow you to delete any column that you don’t need. However, some columns are predefined and fixed in the report. You cannot change their position or delete them.