Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
I'm seeing an unexpected difference of lakhs between accounts. What could cause this?
An unexpected difference of 3 lakhs between accounts could be caused by errors in recording transactions, incorrect calculations, missing entries, or discrepancies in data entry. It is important to review the transactions and reconcile the accounts to identify and resolve the cause of the difference.
How do I know which all bills have been generated in BUSY today?
To check the day book in BUSY, follow these steps:
Step 1: Go to display section then click on account books
Step 2: Choose day book then select no to show cash balances
Step 3: Mention the todays date and press on Ok tab to view the report.
What is the correct way to filter and export a ledger register to match payment and receipt voucher values?
To filter and export a ledger register to match payment and receipt voucher values, select the ledger register and apply the necessary filters such as date range and party. Then, export the register in Excel format and manually match the entries one by one.
How can I ensure that the receipt shows the split across different payment modes like cash and card separately?
To ensure that the receipt shows the split across different payment modes like cash and card separately, you can configure the reports in BUSY to display payment mode-wise split. This will allow you to see the cash and card payments separately in the receipt.
The app is only showing receipts from today's date. How can I see older receipts and entries by date?
To see older receipts in list, you can follow these steps :
Step 1 : Click on transactions
Step 2 : Then receipt
Step 3 : CLick on list
Step 4 : Select older date range till now
Step 5 : Open report and check older receipt too
I posted all my liabilities in BUSY but still show some as pending. How do I resolve this?
If data appears pending after posting all the liabilities, consider checking the following possible aspects:
1.Ensure that all entries have been posted.
2.Double check the amount and other details in existing vouchers.
3.Verify by updating the master balance from the housekeeping menu after taking the latest backup.
How can I get a report to match the payment receipts with the amount received from clients
We can get a report to match payment recepits with the amount received from Clients using Receipt Report in BUSY.
To View Receipt Register follow below Steps.
Step 1: Click on Display
Step 2: Click on Account Books
Step 3: Select Receipt Register
Step 4: Click on OK (F2)
How to Adjust last year bill by bill references in the current financial year?
Make sure last year bill by bill references should show in the Bills Receivable or Bills Payable from Outstanding Report Under Display Menu. In Current Financial Year, We have to pass the Payment or Receipt voucher of that party and adjust it the references.
How do I customize the color of transactions like sales returns in the software?
If you enable the option of Include Sale Return in BUSY when you open the Sales Register from Account Books, the sale return entries will appear in orange color by default. Further, BUSY does have the option to customize the colors in the reports.
How much number of vouchers of each type is there in my company?
The number of vouchers of each type is there in my company can see in report of voucher statistics
Step1: Go to display and then select on check list
Step2: After that Click on Voucher Statistics.
Step3: And see the number of voucher of each type.