Frequently Asked
Questions

Q: The software is not displaying the correct sales figures in the reports. What could be causing this discrepancy?

The software not displaying correct sales figures, due to: Step 1 : Missing or incomplete entries Step 2 : Tax amount calculation is incorrect Step 3 : Duplicate voucher Step 4 : Disount or markup mismatch Step 5 : Sale return voucher

Q: I am unable to find the reports option in BUSY desktop application. How can I generate sales reports?

Reason for the unable to check report option is that user login with sub user who has no rights to see report options. Steps to generate sales report Step 1 : display Step 2 : account books Step 3 : account register Step 4 : sales register

Q: I made a payment but it's not reflecting in my accounts ledger. How do I get this updated?

If you made a payment but it's not reflecting in your accounts. You need to follow the below mentiond steps: Step 1: Take the data backup Step 2: Go to House keeping Step 3: Click on Update master balance Step 4: Click on Ok

Q: Why does the ledger show the full payment amount under cash, and how can I correct it?

The ledger shows the full payment amount under cash because it has been incorrectly recorded as a cash payment. To correct it, you need to edit the entry and select the appropriate payment mode, such as UPI or any other relevant mode.

Q: I need help understanding the shipping report data in BUSY. Can you explain the columns and metrics?

If you want shipping report data then its possible in BUSY through custom column you need to add custom column in BUSY or may configure or customize the reports accordingly in that particular report where you want to see shipping report data

Q: The sales report in BUSY is too wide. How can I adjust the column width?

To adjust column width in the sales report of BUSY, hover over the line between two columns until the cursor changes to a double arrow, then click and drag to resize. Alternatively, export the sales report to Excel for more detailed adjustments.

Q: How can I check the ledger of the date on which the payment is received?

To check the account ledger of the date on which the payment is received, follow the below steps: Step 1: Press ALT+L to open the account ledger window. Step 2: Specify the account name then enter the date as required and open the report.

Q: Can you guide me on how to make sure the specific column is visible?

Yes you can make sure some column visible or some not through custom column click on custom column and give format name and enable or disable column according to your requirement and save format and open the report in given format name..

Q: How can I ensure that all entered bills are visible in the BUSY software?

To ensure that all entered bills are visible in the BUSY, you can check follow reports: Step 1: Press Alt + L and check the ledger to check bills or transactions entered bills are visible. Step 2: In transactions check the list of vouchers.

Q: How do I generate financial reports like profit and loss statements in BUSY

To generate financial reports like profit and loss account in BUSY, you can get it from : Step 1 : Click on display Step 2 : Final results Step 3 : Profit and loss a/c Stpe 4 : Open the report as needed and check it

Find Solutions to Common Issues Related to accounting-reports - account books

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The software is not displaying the correct sales figures in the reports. What could be causing this discrepancy?

The software not displaying correct sales figures, due to:
 Step 1 : Missing or incomplete entries
 Step 2 : Tax amount calculation is incorrect
 Step 3 : Duplicate voucher
 Step 4 : Disount or markup mismatch
 Step 5 : Sale return voucher

I am unable to find the reports option in BUSY desktop application. How can I generate sales reports?

Reason for the unable to check report option is that user login with sub user who has no rights to see report options.
Steps to generate sales report
Step 1 : display
Step 2 : account books
Step 3 : account register
Step 4 : sales register

I made a payment but it's not reflecting in my accounts ledger. How do I get this updated?

If you made a payment but it's not reflecting in your accounts. You need to follow the below mentiond steps: 
Step 1: Take the data backup 
Step 2: Go to House keeping
Step 3: Click on Update master balance
Step 4: Click on Ok

Why does the ledger show the full payment amount under cash, and how can I correct it?

The ledger shows the full payment amount under cash because it has been incorrectly recorded as a cash payment. To correct it, you need to edit the entry and select the appropriate payment mode, such as UPI or any other relevant mode.

I need help understanding the shipping report data in BUSY. Can you explain the columns and metrics?

If you want shipping report data then its possible in BUSY through custom column you need to add custom column in BUSY or may configure or customize the reports accordingly in that particular report where you want to see shipping report data

The sales report in BUSY is too wide. How can I adjust the column width?


To adjust column width in the sales report of BUSY, hover over the line between two columns until the cursor changes to a double arrow, then click and drag to resize. Alternatively, export the sales report to Excel for more detailed adjustments.

How can I check the ledger of the date on which the payment is received?

To check the account ledger of the date on which the payment is received, follow the below steps:
Step 1: Press ALT+L to open the account ledger window.
Step 2: Specify the account name then enter the date as required and open the report.

Can you guide me on how to make sure the specific column is visible?

Yes you can make sure some column visible or some not through custom column click on custom column and give format name and enable or disable column according to your requirement and save format and open the report in given format name..

How can I ensure that all entered bills are visible in the BUSY software?

To ensure that all entered bills are visible in the BUSY, you can check follow reports:
Step 1: Press Alt + L and check the ledger to check bills or transactions entered bills are visible.
Step 2: In transactions check the list of vouchers.

How do I generate financial reports like profit and loss statements in BUSY

To generate financial reports like profit and loss account in BUSY, you can get it from :
Step 1 : Click on display
Step 2 : Final results
Step 3 : Profit and loss a/c
Stpe 4 : Open the report as needed and check it

Frequently AskedQuestions