Frequently Asked
Questions

Q: I made three parties entry in one receipt, but when I open the party ledger, only one party name is showing but not all accounts. How can I fix this?

When you open the ledger and wants to show the details all the accounts which mention in the single voucher. While opening the ldeger then select all other account in the option account to be shown by and then check it.

Q: I am trying to verify a specific document number but it is showing up differently. How can I check if a document number is unique or a duplicate number?

In BUSY, if you are using automatic voucher numbering for vouchers then there can not be duplicate voucher numbers. To verify the voucher numbers you can check the list of vouhcer and can search a specfic voucher number by press F3.

Q: How can we check only registered expenses entries in the journal register or can filter the report as per GST nature mentioned in the Journal voucher?

To check only registered expenses entries in the journal register follow the below steps: Step 1: Go to Display > Account book >Account register (standard) >journal register. Step 2: Select GST nature as Registered expense (B2B) and open the report .

Q: The reports from BUSY are showing the same party name in different places. How can I get the reports in the desired format?

You can view that party ledger from below steps. Step 1: Click on Display Step 2: Then Accounts Book Step 3: Then Account Ledger Step 4: Then Account wise Step 5: Then standard and select the party and view the ledger.

Q: Why are the capital amounts, UTI details, and bills showing differently in my reports from the cash ledger versus the UPI ledger?

The reports show different amounts in cash and UPI ledgers because they are separate modes of payment and have different transaction records. It is important to check the ledger of purchase or sale to see the taxable amount and party details.

Q: Unable to open a particular ledger. The balance shows zero even though transactions were made. How can I fix this?

You can try to check if the ledger is inactive or if the opening balance is incorrect. You can also try to check if the transactions were properly tagged to the ledger or also check that master should not be blocked.

Q: The numbers or figures in my reports seem incorrect. What could cause this and how can I fix it?

Incorrect figures in reports could be caused by various factors such as incorrect data entry, software bugs, or system errors. To fix this, you can try troubleshooting the issue by checking the data entered, updating the software, or seeking technical support.

Q: Why does the ledger report in BUSY show opening balances? Is there a way to hide opening balances?

If you do not want to see the opening balance in the Ledger Report when opening the report after selecting the account or date you have an option to skip the opening balance Press 'Y' on it, then open the Ledger.

Q: How do I generate various reports in BUSY like audit logs, trial balance, profit and loss statements etc?

BUSY includes almost each and every report which is required to view accounting statements of a company. Reports section is available in Display menu of BUSY. Like: Final result:Balance sheet, Profit and loss Trail balance Accounting Books Inventory Books Ledgers Outstanding Analysis Stock Status Interest Calculation GST reports MIS reports Sales/Purchases Analysis etc.

Q: I used to be able to see the credit note at the top of the report, but now it is showing lower down. Why did the location of the credit note change in the update?

The credit note report is available in the software under display menu such as credit note register etc and you can check it accordingly and if you want you can also add it in favourites for easy access of report

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Dealer Complaint/Issues

I made three parties entry in one receipt, but when I open the party ledger, only one party name is showing but not all accounts. How can I fix this?

When you open the ledger and wants to show the details all the accounts which mention in the single voucher. While opening the ldeger then select all other account in the option account to be shown by and then check it.

I am trying to verify a specific document number but it is showing up differently. How can I check if a document number is unique or a duplicate number?

In BUSY, if you are using automatic voucher numbering for vouchers then there can not be duplicate voucher numbers. To verify the voucher numbers you can check the list of vouhcer and can search a specfic voucher number by press F3.

How can we check only registered expenses entries in the journal register or can filter the report as per GST nature mentioned in the Journal voucher?

To check only registered expenses entries in the journal register follow the below steps:
 
Step 1: Go to Display > Account book >Account register (standard) >journal register.
Step 2: Select GST nature as Registered expense (B2B) and open the report .

The reports from BUSY are showing the same party name in different places. How can I get the reports in the desired format?

You can view that party ledger from below steps.
 Step 1: Click on Display
 Step 2: Then Accounts Book
 Step 3: Then Account Ledger
 Step 4: Then Account wise
 Step 5: Then standard and select the party and view the ledger.

Why are the capital amounts, UTI details, and bills showing differently in my reports from the cash ledger versus the UPI ledger?

The reports show different amounts in cash and UPI ledgers because they are separate modes of payment and have different transaction records. It is important to check the ledger of purchase or sale to see the taxable amount and party details.

Unable to open a particular ledger. The balance shows zero even though transactions were made. How can I fix this?

You can try to check if the ledger is inactive or if the opening balance is incorrect. You can also try to check if the transactions were properly tagged to the ledger or also check that master should not be blocked.

The numbers or figures in my reports seem incorrect. What could cause this and how can I fix it?

Incorrect figures in reports could be caused by various factors such as incorrect data entry, software bugs, or system errors. To fix this, you can try troubleshooting the issue by checking the data entered, updating the software, or seeking technical support.

Why does the ledger report in BUSY show opening balances? Is there a way to hide opening balances?

If you do not want to see the opening balance in the Ledger Report when opening the report after selecting the account or date you have an option to skip the opening balance Press 'Y' on it, then open the Ledger.

How do I generate various reports in BUSY like audit logs, trial balance, profit and loss statements etc?

BUSY includes almost each and every report which is required to view accounting statements of a company. Reports section is available in Display menu of BUSY.
Like:
Final result:Balance sheet, Profit and loss
Trail balance
Accounting Books
Inventory Books
Ledgers
Outstanding Analysis
Stock Status
Interest Calculation
GST reports
MIS reports
Sales/Purchases Analysis etc.

I used to be able to see the credit note at the top of the report, but now it is showing lower down. Why did the location of the credit note change in the update?

The credit note report is available in the software under display menu such as credit note register etc and you can check it accordingly and if you want you can also add it in favourites for easy access of report

Frequently AskedQuestions