Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can we check the ledger in T format?

To check the ledger in T format follow the below steps: 

Step 1: Go to Display >Account book > Account ledger > Account wise >Select T Format > select account >Open report.

Where can I view historical invoices and invoice details?

You can view history of invoices with their details by checking the voucher list and relevant registers. Further if you want to check previous year invoices then you need to switch the financial year.

I am facing difficulties while adding sales entries for invoices that are not reflecting in the sales register. What steps should I take to add these entries?

For invoices not reflecting in sale register:
Step 1 : Check invoice details
Step 2 : CHeck date range
Step 3 : User rights
Step 4 : Filter
Step 5 : Refresh register

I am trying to generate a report to show sales excluding GST. But I am unable to find this option. What should I do?

To view sales figures excluding GST for checking the same follow below steps
Step 1:- Display
Step 2:- Account Books
Step 3:- Account Registers (Standard) and Columnar
Step 4:- Sales / Purchase Register

When trying to add columns in my custom report format, why do some columns like Invoice Date not show up as options to select?

If you add columns in report but invoice date and other columns are not showing it means you have not select correct field or you have not set custom column in report correctly

I am unable to see the tax amounts properly in the purchase reports. How can I view the purchase amounts including taxes?

To view tax amounts in purchase reports in BUSY, go to the display and select the GST report. Then select the supply inward registered option and you will see the WIT tax amount.

I am unable to see the updated changes in my financial records. What should I do to view the latest updates?

If your financial reports are not showing updated results you need to first take the latest backup of the company and then go to housekeeping menu and click on update master balances option.

What is the difference between the account book, account register, and sales register reports in BUSY?

The account book contains the account register and sales register reports. The account register shows all transactions related to accounts, while the sales register shows all sales transactions related to party wise transactions

What is the difference between HSN and SAC codes? When do I use each one?

The main difference between HSN and SAC codes is ,HSN codes are meant only specifically for goods and services, and SAC codes specify for services. So you can use accordingly with your item.

I want to view sales figures excluding GST. How can I do this in BUSY?

To view sales figures excluding GST for checking the same follow below steps
Step 1:- Display
Step 2:- Account Books
Step 3:- Account Registers (Standard) and Columnar
Step 4:- Sales / Purchase Register
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