Frequently Asked
Questions

Q: Why are some of my entries showing up under the wrong month in BUSY? How can I ensure entries are showing in the correct monthly period?

If some entries are appearing under the wrong month please check the date of the voucher. If it belongs to that month, it will be displayed in that month.

Q: I am unable to generate any reports or previews in BUSY. It shows blank pages. What could be the reason and solution for this?

If report in showing blank in preview please check if you have selected correct date range for report in which transaction is present and select cirrect format of print.

Q: The sales laser is not showing any payment entries even though I have received payments. How can I fix this?

If your sales ledger does not showing any receipt entry in report because in sale ledger report showing voucher related to sales ledger or enter receipt with sale ledger.

Q: I want to check transactions on imports but am unable to find the register. Where can I view import transactions?

Can check import purchase by display- account book - account register- pur regsiter- open one pur type and then enter import pur taxable purchase type master and can check.

Q: Certain entries I posted are not showing in the reports in BUSY. Why are some entries missing from generated reports?

There are many reports in BUSY as we are unable to understand which report you are asking for so need elaboration on question so we can acccordingly.

Q: I want to check details for a shorter date range in BUSY to identify discrepancies. What is the process?

If you want to check any report or list on specific date range you may enter starting date or ending date for that specific period and can open report.

Q: Why is the RTGS not appearing with entry in the account ledger?

The RTGS not appearing with an entry in the account ledger because you have set N on the available option show bank instrument details before opening the account ledger.

Q: How do I edit an existing column in a report in BUSY

The reports in BUSY have some predefined columns and that columns cannot be edited. However, if you added custom columns then you can edit them according to your needs.

Q: How do I access the housekeeping menu in BUSY to run updates

Pls Follow the Below Steps : Step 1: Open the Company Step 2: Click on Housekeeping Option Step 3: Run Update as per your requirement. Note : Recommend Data Backup before this process.

Q: How can I view the credit note information in the system?

To view credit note information, go to: Step 1 : Click on display Step 2 : Account books Step 3 : Account register Step 4 : Credit note register

Find Solutions to Common Issues Related to accounting-reports - account books

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Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

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Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

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Dealer Complaint/Issues

Why are some of my entries showing up under the wrong month in BUSY? How can I ensure entries are showing in the correct monthly period?

If some entries are appearing under the wrong month please check the date of the
 voucher. If it belongs to that month, it will be displayed in that month.

I am unable to generate any reports or previews in BUSY. It shows blank pages. What could be the reason and solution for this?

If report in showing blank in preview please check if you have selected correct date range for report in which transaction is present and select cirrect format of print.

The sales laser is not showing any payment entries even though I have received payments. How can I fix this?

If your sales ledger does not showing any receipt entry in report because in sale ledger report showing voucher related to sales ledger or enter receipt with sale ledger.

I want to check transactions on imports but am unable to find the register. Where can I view import transactions?

Can check import purchase by display- account book - account register- pur regsiter- open one pur type and then enter import pur taxable purchase type master and can check.

Certain entries I posted are not showing in the reports in BUSY. Why are some entries missing from generated reports?

There are many reports in BUSY as we are unable to understand which 
 report you are asking for so need elaboration on question so we can 
 acccordingly.

I want to check details for a shorter date range in BUSY to identify discrepancies. What is the process?

If you want to check any report or list on specific date range you may enter starting date or ending date for that specific period and can open report.

Why is the RTGS not appearing with entry in the account ledger?

The RTGS not appearing with an entry in the account ledger because you have set N on the available option show bank instrument details before opening the account ledger.

How do I edit an existing column in a report in BUSY

The reports in BUSY have some predefined columns and that columns cannot be edited. However, if you added custom columns then you can edit them according to your needs.

How do I access the housekeeping menu in BUSY to run updates

Pls Follow the Below Steps :
Step 1: Open the Company
Step 2: Click on Housekeeping Option
Step 3: Run Update as per your requirement.
Note : Recommend Data Backup before this process.

How can I view the credit note information in the system?

To view credit note information, go to:
 Step 1 : Click on display
 Step 2 : Account books
 Step 3 : Account register
 Step 4 : Credit note register

Frequently AskedQuestions