Frequently Asked Questions

To view Payment & Receipt Register in BUSY, you can follow these steps:
Step 1: Go to the Display menu and click on Account Books.
Step 2: Select Account Registers(Standard) and Choose either Payment Register or Receipt Register.
Step 3: Enter the date range and can view the selected report.
Furthermore BUSY has also a report to analys your Payment & Receipt, to view that report can follow these steps:
Step 1: Go to the Display menu and click on Final Results.
Step 2: Select Payment & Receipt A/c and enter the required period and can view the report.

Yes it is possible to view voucher short narration in sale ledger in BUSY by following below steps:
Step 1: Go to Display menu and then click on Account books option 
Step 2: Then select Account ledger option and click on account wise option
Step 3: After that select standard option and then press on one account 
Step 4: Now specify account as sales and select date range and make sure to enable show short narration option as Y and other features as per your requirement
Step 5: After that press Ok and view the ledger.

To generate sales report of a date in BUSY, you can follow these steps:
Step 1: Go to the Display menu and click on Account Books.
Step 2: Select Account Registers(Standard) and Choose Sales Register.
Step 3: Enter the date range that you want to filter the report by and can view the report. You can also change the date by press F2 without exiting the report.
Step 4: If you want to export that report then use the "Export(ALT+E) option to export it in a compatible file format such as Excel, CSV, PDF & Google Sheet.

If you made an entry in BUSY software but it is not showing up in the reports or voucher list please follow these steps: To get this solved:
 Step 1: Make sure you have selected correct date in the report 
 Step 2: If you are logged in with subuser Make sure you have appropriate rights to view the report 
 Step 3: Make sure you are checking the correct report 
 Step 4: If same issue persist it means you havenot saved the voucher properly so save it again after generation

If there is any mismatch in your ledger report balance as per your records,follow these steps
 1. Check if there are any pending voucher or payments of party that need to be updated in company
 2. Verify if the party's contact information and billing details are correct and up to date.
 3. Ensure that the approval, necessary permissions and access rights are granted to generate ledger report
 4. Check by updating master balance in housekeeping after backup
 5. Check date range is correctly mentioned for which you are checking report for party

If you made an entry in BUSY software but it is not showing up in the reports or voucher list please follow these steps: To get this solved:
 Step 1: Make sure you have selected correct date in the report 
 Step 2: If you are logged in with subuser Make sure you have appropriate rights to view the report 
 Step 3: Make sure you are checking the correct report 
 Step 4: If same issue persist it means you havenot saved the voucher properly so save it again after generation

to Check GST registered Party See the following Step 
 Step 1: Go to Administration Click on Account then Click on List 
 Step 2: Select Option Screen Click on Stander and Select group as Sundry Debtors 
 Step 3: after Select group Enable option Show GST Details 
 Step 4: Click on ok for Generate Report 
 Step 5: Click on Filter 
 Step 6: Select Singel Filter filter on filed Type of Dealer opetaror equel valu should be Registerd 
 Step 7: Click on filter for Viewing Report Registerd party

If the cancelled invoice is still showing in the reports or totals, you may follow the below mentioned steps: 
 Note : If you have a latest backup.
 Step 1: Go to housekeping menu. 
 Step 2: Select the update master balance option.
 Step 3: Then click on OK button to start the process, it will take few minutes for completing the same. 
 Step 4: After completion of the process a confirmation message will appear on the screen, then you can check the report or total for the cancelled vouchers.

You can find a voucher even if you do not know the voucher number. You can use one of the following methods:
Method 1: Search by party name: If you know the name of the party involved in the voucher, you can go to their ledger and look for the voucher. To do this, you can press Alt+L and select the party name from the list. 
Method 2: Search by date: If you know the date of the voucher, you can go to list of vouchers of that date and find the voucher

If you are running an issue where sales reports are mixing data from multiple companies then it might be possible you have opened multi comapnies result of sale 
 from check list option under display menu To resolve the issue follow the steps 
 Step1 Go to display menu and click on Account books 
 Step2 Click on account register standard then click on sale register 
 Step3 select all sale type then click all parties 
 Step4 set the date range and enable show bifurcation of amount then press OK