Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What steps should I follow if my bill history for certain months is incomplete in BUSY?

If your bill history for certain months is incomplete in BUSY, you can follow these steps:
1. Check if the bills are entered correctly and completely in the software.
2. Verify if there are any pending bills that need to be entered or updated.
3. Ensure that the bills are assigned to the correct accounts and parties.
4. Double-check if the bills are properly dated and categorized.
5. If the issue persists, contact BUSY customer support for further assistance.

Is it necessary for the entire ledger to be shown in one ledger?

No, it is not necessary for the entire ledger to be shown in one ledger in BUSY , It can be viewed by grouping similar accounts together. To view account leder please follow below steps: 
Step 1: Press ALT+L to open account ledger and specify the account name of which you want to check the balance.
Step 2: Then, you need to enter the Date Range for which you want to see the report and click on OK or press F2.

What is the meaning of the different bill statuses and colors in BUSY?

Bill status and color show payment and receipt status of entry it show payment or Receipt pending or not, If you do partial payment or Receipt partial payment show partial in status and show in brown color.If payment not received show in Red color and show pending in status. if payment cleared show in green color mention cleared in status.
Note- For this you have to use bill Reference feature otherwise show entry in blue color and show status N/A

How can I find the ledger for an account on BUSY?

If you want to check balance of an account in BUSY, you can follow these steps:
Step 1: Press ALT+L to open account ledger and specify the account name of which you want to check the balance.
Step 2: Then, you need to enter the Date Range for which you want to see the report and click on OK or press F2.
Step 3: The report will show you the Closing Balance of the selected account for the given period.

How do I add custom column for reference numbers in BUSY

Pls Follow the Below Steps for Custom Column in Reports:
Step 1: Click on Custom Column Option
Step 2: Mention the Format Name
Step 3: Click on Add New Column or Add New Row
For New Column :
Step 1: Mention the Heading, Position ,Data type Field and Alignment as per your need.
Step 2: Select the Field Value - Data field , Formula Based and SQL Query
Step 3: Select the Category and required field.
For More Customization as per your requirement can contact to Channel Partner.

How do I filter sales reports by date in BUSY

To generate sales report of a date in BUSY, you can follow these steps:
Step 1: Go to the Display menu and click on Account Books.
Step 2: Select Account Registers(Standard) and Choose Sales Register.
Step 3: Enter the date range that you want to filter the report by and can view the report.
Step 4: If you want to export that report then use the "Export(ALT+E) option to export it in a compatible file format such as Excel, CSV, PDF & Google Sheet.

Can I generate sales reports by product category in BUSY?

If you want to generate sales reports by product category then please follow the 
given steps
Step 1: Go to Display option then sales analysis.
Step 2: Then Item wise then standard date voucher wise then group of item
Then date wise/
Step 3: Then enter name of item group and starting date and ending date and
check other option too then ok
Step 4: Then report on the basis of category will open make sure you must have
maintain category in group name.

How do I customize reports in BUSY

Pls Follow the Below Steps for Custom Column in Reports:
Step 1: Click on Custom Column Option
Step 2: Mention the Format Name
Step 3: Click on Add New Column or Add New Row
For New Column :
Step 1: Mention the Heading, Position ,Data type Field and Alignment as per your need.
Step 2: Select the Field Value - Data field , Formula Based and SQL Query
Step 3: Select the Category and required field.
For More Customization as per your requirement can contact to Channel Partner.

Can we add custom column in register

Pls Follow the Below Steps for Custom Column in Reports:
Step 1: Click on Custom Column Option
Step 2: Mention the Format Name
Step 3: Click on Add New Column or Add New Row
For New Column :
Step 1: Mention the Heading, Position ,Data type Field and Alignment as per your need.
Step 2: Select the Field Value - Data field , Formula Based and SQL Query
Step 3: Select the Category and required field.
For More Customization as per your requirement can contact to Channel Partner.

I need the sales register report to show data for a specific date range. How can I select the start and end dates for the sales register?

We have 2 option to see the sales register
1.Account register
2.Inventory register
For Account register
Step:1 Go to display option.
Step:2 Select account Books
Step:3 Select account Register standard
Step:4 Select sale Register
Or
Inventory Register of sales
Step: 1 Go to display option
Step: 2 Select invetory Books
Step: 3 Select inventory Register standard
Step: 3 Select sale Register
To date range open the report view specify the date range and open the report .
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