Frequently Asked Questions

To view a particular sub ledger report in BUSY, follow below steps: 
Step 1: Go to Display menu and then click on Account books option 
Step 2: Then select Account ledger option and click on sub ledger option
Step 3: After that select standard option and then press on one sub ledger 
Step 4: Now specify account in select account field and select date range and other features as per your requirement, after that press Ok and view the report

If you want to track your expenses like utility bills follow these steps:
Step 1: Check the ledger of your expenses. To view the ledger press Ctrl+L and select your account to see the ledger.
Step 2: You can also view the ledger in the Accounts Books under the Display menu.
Step 3: You can also check expenses in the Profit and Loss Account. To do this, go to the Display Menu, click on Final Results, and select Profit & Loss Account.

We have 2 option to see the sales register
 1.Account register
 2.Inventory register
 For Account register
 Step:1 Go to display option.
 Step:2 Select account Books
 Step:3 Select account Register standard
 Step:4 Select sale Register
 Or
 Inventory Register of sales
 Step: 1 Go to display option
 Step: 2 Select invetory Books
 Step: 3 Select inventory Register standard
 Step: 3 Select sale Register
 To date range open the report view specify the date range and open the report .

If opening balance is mismatch from previous year then follow the below steps.
 Step 1: Click on Administration
 Step 2: Then Change financial year
 Step 3: Then select the last year
 Step 4: Then House Keeping
 Step 5: Then run the update master balance and change the financial year with all masters.
 If you have mention the opening balance manually in the account master then you need to make sure that the debit and credit balance should be equal.

If you have made payment but not showing in party's ledger, then you should check these steps:
Step 1: Check after resave that payment voucher.
Step 2: Might be the payment voucher is recorded as post dated cheque and it not regularize yet. To see that set Y on include PDC entries before opening the ledger.
Step 3: If you are using voucher approval feature and the payment voucher is unapproved in that case also it will not reflect in the ledger.

Report generation errors in BUSY can occur due to various reasons such as outdated software versions, incorrect data entry, mismatched totals, or inconsistencies in the reports. To ensure successful report generation, it is important to keep the software updated to the latest version, double-check the accuracy of data entered, reconcile totals between different reports, and troubleshoot any errors or inconsistencies that may arise. Additionally, taking backups of company data before troubleshooting can help prevent data loss during the process.

There could be several reasons why the bills generated from BUSY don't match your actual invoice amounts. 
Some possible causes are mentioned below :
Step 1: It might happen that user had later modified the existing voucher values and tax calculation later on.
Step 2: It could be due to bugs in the software that prevent it from generating accurate bills.
Step 3: Also it could be that you had change the sale type in the voucher which affects your tax calculation.

If the balance of your account ledger is showing incorrect, you need to check these steps:
Step 1: Ensure that you are checking the report with correct date range.
Step 2: Check all the entries are correctly recorded.
Step 3: Check if there is any PDC (Post Dated Cheque) entry exist so ensure that the option is enable of PDC while opening the ledger.
Step 4: Open the account ledger report in the short range and identify from which date the issue occurs.

To generate detailed reports of all transactions over a certain period in BUSY, you can follow below mentioned steps.
 Step 1: Go to display option and select account books standard from it.
 Step 2: In account books standard select sales register option.
 Step 3: While the report select all party and sale type option to view detailed report.
 Step 4: After that mention the date range for which you want to view report and click on ok button.

To sort the party wise purchase report in BUSY follow the steps 
 Step1 go to display menu and click on account books 
 Step2 click on account register standard and click on purchase register 
 Step3 select all sale type then select party as per your requirement you can select one 
 party all party group of party or selected party 
 Step4 fill the date range to show report and enable bifurcation of amount and press OK