Frequently Asked Questions

If opening balance is mismatch from previous year then follow the below steps.
 Step 1: Click on Administration
 Step 2: Then Change financial year
 Step 3: Then select the last year
 Step 4: Then House Keeping
 Step 5: Then run the update master balance and change the financial year with all masters.
 If you have mention the opening balance manually in the account master then you need to make sure that the debit and credit balance should be equal.

If you have made payment but not showing in party's ledger, then you should check these steps:
Step 1: Check after resave that payment voucher.
Step 2: Might be the payment voucher is recorded as post dated cheque and it not regularize yet. To see that set Y on include PDC entries before opening the ledger.
Step 3: If you are using voucher approval feature and the payment voucher is unapproved in that case also it will not reflect in the ledger.

Report generation errors in BUSY can occur due to various reasons such as outdated software versions, incorrect data entry, mismatched totals, or inconsistencies in the reports. To ensure successful report generation, it is important to keep the software updated to the latest version, double-check the accuracy of data entered, reconcile totals between different reports, and troubleshoot any errors or inconsistencies that may arise. Additionally, taking backups of company data before troubleshooting can help prevent data loss during the process.

There could be several reasons why the bills generated from BUSY don't match your actual invoice amounts. 
Some possible causes are mentioned below :
Step 1: It might happen that user had later modified the existing voucher values and tax calculation later on.
Step 2: It could be due to bugs in the software that prevent it from generating accurate bills.
Step 3: Also it could be that you had change the sale type in the voucher which affects your tax calculation.

If the balance of your account ledger is showing incorrect, you need to check these steps:
Step 1: Ensure that you are checking the report with correct date range.
Step 2: Check all the entries are correctly recorded.
Step 3: Check if there is any PDC (Post Dated Cheque) entry exist so ensure that the option is enable of PDC while opening the ledger.
Step 4: Open the account ledger report in the short range and identify from which date the issue occurs.

To generate detailed reports of all transactions over a certain period in BUSY, you can follow below mentioned steps.
 Step 1: Go to display option and select account books standard from it.
 Step 2: In account books standard select sales register option.
 Step 3: While the report select all party and sale type option to view detailed report.
 Step 4: After that mention the date range for which you want to view report and click on ok button.

To sort the party wise purchase report in BUSY follow the steps 
 Step1 go to display menu and click on account books 
 Step2 click on account register standard and click on purchase register 
 Step3 select all sale type then select party as per your requirement you can select one 
 party all party group of party or selected party 
 Step4 fill the date range to show report and enable bifurcation of amount and press OK

To get other discount in your report , have to add custom column, follow the steps to add custom column:
Step 1: After opening your desired report click on custom column option present on top of report 
Step 2: Mention format name 
Step 3: Specfity heading of column, position and data type
Step 4: Then slect field and save format 
Step 5: Now open the report gaian with your created format
Note: Custom column option only available for standard and enterprise model.

If you want to check pary transactions of an account in BUSY , you can follow these steps:
Step 1: Press ALT+L to open account ledger and specify the account name of which you want to check the transaction.
Step 2: Then, you need to enter the Date Range for which you want to see the report and click on OK or press F2.
Step 3: The report will show you the Closing Balance of the selected account for the given period.

To generate the purchase order from the sales order then follow the below steps.
Step 1: Click on display and then order processing
Step 2: Select pending order and then sales order
Step 3: while opening the sales order enable the option show item current stock and deficiency. after that select the required items press f4 shortcut key to generate the purchase order.
Step 4: you can generate it either deficiency wise or critical level wise as per specified in the item master.