Frequently Asked Questions

To view a particular sub ledger report in BUSY, follow below steps: 
Step 1: Go to Display menu and then click on Account books option 
Step 2: Then select Account ledger option and click on sub ledger option
Step 3: After that select standard option and then press on one sub ledger 
Step 4: Now specify account in select account field and select date range and other features as per your requirement, after that press Ok and view the report

If you want to track your expenses like utility bills follow these steps:
Step 1: Check the ledger of your expenses. To view the ledger press Ctrl+L and select your account to see the ledger.
Step 2: You can also view the ledger in the Accounts Books under the Display menu.
Step 3: You can also check expenses in the Profit and Loss Account. To do this, go to the Display Menu, click on Final Results, and select Profit & Loss Account.

To create filter that will only display items where a certain field is blank, you can follow these steps:
Step 1: Select the field you want to filter.
Step 2: Choose the Filter option, or you can use the F7 shortcut key for filtering.
Step 3: Specify the field name in the Filter on Field option. Then, select the Equal operator and leave the value field blank.
Step 4: This will show you all records with empty fields in that particular column.

In BUSY, you can view the international sales report by follow these steps:
Step 1: Go to Display section then click on Accounts Book Tab
Step 2: Choose the Account registers standard option then select the sales register
Step 3: Now, select one sales type option and all party
Step 4: At last, mention the export sales type, date range and enable show Bifurcation of amount by Specify Y.
Step 5: Click on OK tab and you report is ready with tax breakup.

If the invoice value not getting updated in the reports, follow these steps: 
 Step 1: Take the latest backup of your data. 
 Step 2: Go to Housekeeping section then click on Update master balance option and click on Ok tab. 
 Step 3: After finish the process, check the account balance. 
 In case you found same issue , feel free to contact in our support helpline at 8282828282 or can write a mail on support@busy.in

To create filter to exclude records where a column does not contain any data, you can follow these steps:
Step 1: Select the field you want to filter.
Step 2: Choose the Filter option, or you can use the F7 shortcut key for filtering.
Step 3: Specify the field name in the Filter on Field option. Then, select the Equal operator and leave the value field blank.
Step 4: This will show you all records with empty fields in that particular column.

To check the sales report of product wise then follow the steps.
 Step 1. Go to dispaly menu then click on Sales analysis option.
 Step 2. Then click on Item wise option and select standard Date/voucher wise option.
 Step 3. Then select all item or one item according to you need.
 Step 4. Then select date wise or vouher wise according to your need.
 Step 5. Then select the period and press ok button to view the report.

If you have add custom column and want to reorder it you can do this but in default columns of report its not possible
 To reorder custom column please follow these steps:
 Step 1: Open the report 
 Step 2: Then click on custom column
 Step 3: Then add format
 Step 4: After added the format specify heading select position as required 
 Step 5: The position you will select will help you to reorder the column accordingly

To filter the ledger report as per debit and credit date in BUSY, follow these steps:
Step 1: Go to Display then click on account books
Step 2: Choose the account ledger then select account-wise option
Step 3: Select the standard format then select party and open the ledger report.
Step 4: Now, Press F2 shortcut key and click on filter on Dr/Cr date.
Step 5: Specify the starting and ending date separately for debit data and credit data then click on Ok.

To avoid the data discrepancies in reconciliation reports in different modules then follow the below steps.
 Step 1: Make sure to run data only in the module which has been puchased by you to avoid the data corruption.
 Step 2: If you want to run data to other system then BUSY version should be same.
 Step 3: Do not degrade and upgrade your data multiple times.
 This will help you to avoid the data corruption in the company.