Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I get a monthly sales report in BUSY

If you want to see monthly sales in BUSY, you can follow these steps:
Step 1: Go to Display and click on Account Summary.
Step 2: Choose Monthly Summary and select either Vertical or Horizontal, depending on how you want to see the data.
Step 3: Choose One Account or Group of Accounts and enter the sales account.
Step 4: Specify the starting and ending month and view the report. This will show you the consolidated sales for each month.

How do I customize party state and TIN in reports

.Pls Follow the Below Steps for Custom Column in Reports:
Step 1: Click on Custom Column Option
Step 2: Mention the Format Name
Step 3: Click on Add New Column or Add New Row
For New Column :
Step 1: Mention the Heading, Position ,Data type Field and Alignment as per your need.
Step 2: Select the Field Value - Data Field
Step 3: Select the Category - Account Master or Inventory Header
Step 4: Select the State and TIN field one by one.

Bills created yesterday not reflecting today in BUSY, why?

after Create Bills in BUSY if bill Showing Books follow the Step 
Step 1: Open the Bill Modify Mode go to Transcation Click on Sale then Click on Modify
Step 2: Select Voucher Serise and put voucher no which no Showing then Click on ok
Step 3: after Click on ok if Bill not Showing then your bill was deleted
Step 4: if Bill Showing Check Party Name and Voucher date .

What does updating master balance do in BUSY

Updating master balances option from Housekeeping Tab update balances of all masters. Which is used to show an accurate image of financial statements. If did any modification in master balances sometmes the reflection not show proper so we recommend take backup of data and then process update master balances option from House-keeping Tab.
Note:- Take backup first before proceeding. For backup go to Company Tab then Backup data. select company define data path and process for backup

How can I see monthly sales details

If you want to see monthly sales in BUSY, you can follow these steps:
Step 1: Go to Display and click on Account Summary.
Step 2: Choose Monthly Summary and select either Vertical or Horizontal, depending on how you want to see the data.
Step 3: Choose One Account or Group of Accounts and enter the sales account.
Step 4: Specify the starting and ending month and view the report. This will show you the consolidated sales for each month.

I am unable to see the current year's sales figures in the software reports. It is showing last year's sales data. Why is this happening and how can I resolve it?

If the last year sales is showing instead of the current financial year, then might you have open the last financial year you have to change it from the below steps.
Step 1: Click on Administration
Step 2: Then change financial year
Step 3: Then select the current year and change it without carry forward the balances.
If you have spiltted your company then make sure that you have open the correct financial year company.

I am unable to find a specific invoice in BUSY as the invoice numbers are different than uploaded GST return. How can I search invoices by GSTIN or bill number?

To search an invoice by bill number in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and select the voucher type such as Sales, Purchase, etc.
Step 2: Click on Modify then enter the Bill number and can open the invoice.
Step 3: You can also open the Sales / Purchase Register with GSTIN option Y.
Step 4: Press F3 to search an invoice by bill number and GST number.

I am unable to view or access older vouchers and entries from previous financial years in BUSY. How can I see older data?

You can search the last year voucher in the current financial year by opening the account ledger by using the shortcut key CLT+L or from below steps.
Step 1: Click on Display
Step 2: Then Account Books
Step 3: Then Account Ledger
Step 4: Then Account wise
Step 5: Then open the ledger by selecting the last year date range.
Also can check the past voucher by changing the last financial year from administration.

I want to get a consolidated statement of all payments pending from different parties. How can I generate this in BUSY?

To check consolidate statement of pending payment from different party then follow the below steps :
Step 1: Go to Display menu
Step 2: Click on Accounts books option
Step 3: Then click on Account register (standard) option
Step 4: Then click on Payment register option
Step 5: Then Specify date range and click on OK button
Step 6: here you are check list of payment from different party

I need help for checking my account ledgers and electricity account data in BUSY. What are the keyboard shortcuts?

For check accounting ledgers in BUSY you can follow these steps:
Step 1: Go in Display.
Step 2: Then select Account Books.
Step 3: Then select Account Ledger.
Step 4: Then select Account wise Standard or T Format in which you want to see.
Step 5: Then select option All account, One account, Selected account and Group of account.
Step 6: Then open it & check accordingly.
Step 7: Also you can press ALT + L for see account ledger via shortcut.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required