Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The preview in the software does not match my actual reports. Why could this be happening in BUSY?

If the preview in the software is not showing proper in the reports.
Pls follow the below steps:
Step 1: Make sure that the hardware configuration should be proper.
Step 2: Make sure that the screen resolution of the system should be 1024x768 or 1366x768 with scaling 100 percent.
Step 3: Check that in the reports the print as it grid configuration should be proper.

How can I search for the sale voucher with the bill amount in BUSY?

To search for a sale voucher with the bill amount in BUSY, follow these steps:
Step 1: Go to Transaction and click on the sales tab.
Step 2: Choose List option and specify the date range and enable show value of items.
Step 3: Now, click on the OK tab to open the report then search amount by F3 or apply the filter on the amount by F7.

Why am I not able to see individual and personal accounts separately in BUSY?

To see individual or personal accounts in BUSY you need to follow the steps 
1 go to display menu and click on account books
2 click on account ledger and click on account wise then click on standard
3 select the individual account by click on one account
4 then select the individual account name and set the period and ok

I want to access my previous invoices and bills. What should I do?

If you want to access your previous invoices and bills please follow these steps:
Step 1: Go to transactions menu
Step 2: Then select the voucher type such as sale,purchase
Step 3: Then you can access your previously generated invoices from modify or list option
Step 4: You can also check various reports of invoices from display menu such as sales analysis,account books etc

How can I filter invoice lists by date, customer, amount etc on BUSY?

To filter invoice lists by date, customer, amount, etc. in BUSY, you can use the filter option. Go to the invoice list or report, and look for the filter icon or button. Click on it and select the desired filter criteria such as date range, customer name, or invoice amount. Apply the filters and the invoice list will be filtered based on your selected criteria.

Unable to view invoice details on screen despite customer support showing online. Why?

To view invoice details on screen properly follow below steps: 
Step 1: Go in transaction section.
Step 2: Select relevant voucher.
Step 3: Then click on modfiy or List option as per your requirement.
Step 4: Open it and check the invoice details.
Step 5: Also check the user restrictions.
If still issue persists then share concern on support@busy.in

How can I search for a specific entry in an account ledger

You can easily search for an entry in the ledger by following these steps:
Step 1: Click on the search button or press F3 to open the search window.
Step 2: Enter the search string and choose the column you want to search in, such as Date, Type, Vch/Bill No, etc.
Step 3: Press F3 again to start the search. The ledger will show you the matching entries.

Is it possible to customize the sales register to include additional columns?

Customization in report is available for an extend within the BUSY, to apply customization follow below steps:
Step 1: Go to the Dispaly menu
Step 2: Open report in which you want to add any additional value
Step 3: Click on custom column option, available for standard model only
Step 4: Add format and configure new columns and rows
Step 5: To view effect reload report with newly added format

The ledger statement is hard to read. Can I customize the format?

Yes you can customise your ledger report , to customise report follow the bellow steps:
Step 1: Go to display then account books and select account ledger
Step 2: mention account name and open ledger
Step 3: After opening leder on top of report click on custom column
Step 4: Mention name of format and select field for information that you want to show in report

What accounting reports does BUSY provide for analyzing my firm's finances?

BUSY provides various accounting reports for analyzing your firm's finances. including
1. Profit and Loss statement
2. Balance sheet
3. Cash Flow Statement
4. Trial Balance
5. Agieng with Receivable and Payable reports
6. Inventory reports
7. Sales and Purchase registers
8. Tax reports
9. Bank reconciliation reports
10. MIS and Profitability reports
12. Cash flow and Fund flow
13. Ratio analysis report and many more
For a better understanding, explore the 'Display' menu in BUSY.
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