Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I check the purchase report with gst amounts?

To check the purchase report with gst amounts, follow these steps:
Step 1: Go to Display menu and click on Account books tab.
Step 2: Select Account Regsiter Standard option and click on purchase register.
Step 3: Select all purchase type then click on all parties or group of party as per required
Step 4: Specify date range and enable show bifurcation of amount option then open the report.

How to reconcile an account entry with GSTR2A and 2B?

To reconcile an account entry with GSTR2A and 2B, follow the below steps:
Step 1: Press ALT+L to open the account ledger and specify the account name.
Step 2: Enter the date range and open the report then place your cursor on the required entry and press F6.
Step 3: A window will appear of invoice details in GSTR2A or 2B in that you can reconcile that entry.

Where can I find reports to see previous transactions?

You can check Sale, Purchase, etc Registers to check previous transactions of current financial year. To find these registers follow these steps:
Step 1: Open your company then go to Display menu.
Step 2: Select Account Books then click on Account Registers (Standard).
Step 3: You will see Sale Register, Purchase Register, etc and check the previous transaction after mention the previous date range of current financial year.

How to view customer wise sales summary in BUSY

If you want to see Customer-wise Sales in BUSY by using these steps:
Step 1: Go to Display and click on Sales Analysis.
Step 2: Select "Party-wiseand choose Standard-Date/Voucher - wise / Standard-Monthly / Standard-Quaterly, etc as per the requirements.
Step 3: You can filter the report by All Parties, Group of Parties, One Party or Selected Parties.
Step 4: Now, open ther report and analyz your Sales data.

Can I customize financial statements and reporting in BUSY?

Customization in report is available for an extend within the BUSY, to apply customization follow below steps:
Step 1: Go to the Dispaly menu
Step 2: Open report in which you want to add any additional value
Step 3: Click on custom column option, available for standard model only
Step 4: Add format and configure new columns and rows
Step 5: To view effect reload report with newly added format

How to generate sales list report in BUSY?

If you want to generate sales list report in BUSY please follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on sales
Step 3: Then click on list button
Step 4: Afterwards specify the date range and open the report accordingly
Further you can view various report related to sales such as sales ledger or sales analysis etc that is available in the display menu.

How to bifurcate tax amounts in purchase registers?

To bifurcate the tax amount in purchase register, you need to follow these steps:
Step 1: Go to the Display menu and click on Account Books.
Step 2: Select Account Registers(Standard) and Choose Puchase Register.
Step 3: Enter the date range and can view that report. And enable Show Bifurcation of Amounts?
Step 4: The report will show you purchase data along with tax bifurcation.

Why am I unable to view the invoice details on my screen when the customer support agent says they are showing it to me online?

There can be several possible reasons that you unable to view the invoices. 
1. Make sure that you have rights to view the invoices.
2. If you are open the voucher in modify mode Then check voucher no is it correct or not
3. IF you are checking the invoice in list then ensure that the date range is selected correctly.

I want to generate a particular report in BUSY but the option is not showing. What should I do?

If a particular report option is not showing in BUSY, you can try the following steps: 
Step 1: Check if you have the latest version of BUSY installed.
Step 2: Ensure that you have the necessary permissions to access and generate the report.
Step 3: Verify if the report option is available in a different section or under a different name.

What should I do if I cannot remember the voucher number for a purchase that I want to edit?

If you cannot remember the voucher number for a purchase that you want to edit in BUSY then follow below steps:
Step 1: Go transaction menu and select the purchase invoice
Step 2: After that select list option and then press on screen option
Step 3: Then specify voucher series, date range and choose ok to view list and check the voucher you want to edit.
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