Frequently Asked Questions

To track the payment received from clients in BUSY you can follow the steps. 
 Step 1. Open BUSY Software 
 Step 2. Open company 
 Step 3. Go to transaction menu click 
 Step 4. Go to receipt click 
 Step 5. Click on list 
 Step 6. Select date range ,Open list 
 Now you can check all payment receipt transaction.

Please Follow the Below Steps for check expense report :
Step 1: Display Menu
Step 2: Account Books
Step 3: Account Ledger or Press ALT+L (shortcut to open ledger book)
Step 4: Select expsense account master and check report.
Please Follow the below step For check all expenses report with Gst bifurcation :
Step 1: Display Menu
Step 2: Gst report
Step 3: Gst other reports
Step 4: Purchase/Expense wise ITC

The reason the dates in the sales register are not displaying in the Excel export could be due to using a custom column report. It's possible that in the custom column report, the date column was removed before exporting the report. To include the dates column in the export, ensure that the dates column is allowed for export from the custom column settings.

If you were told to select New instead of Standard when opening reports, it means 
 that you have made some changes in the report and want to see the report with those
 changes. In that case, a new format is created for you, and you are guided to open the
 report with the new format to see it in the desired format.

Yes, you can check if there are any remaining vouchers in the system after deleting them in BUSY.
Below are the steps to check it:-
Step 1: You can check voucher statistics for it.
Step 2: Go to the Display menu then click on Check List after that click on Voucher statistics.
Step 3: If shows zero there that means no voucher has remained in the company. 

We cannot reconcile ledger if we include PDC entries in the ledger report. Both features (Include PDC entries and Show reconciliation status ) will not work together. 
Step 1: While open ledger (Press Alt+L or go to Display >account book >account ledger) , disable include PDC entries then you will be able to enable Ledger reconciliation option and reconcile after open ledger book.

If you want to see the sales register without showing the tax details, you can do the following:
1. When you open the sales register, choose N for the option Show Bifurcation of Amount? This will hide the tax breakup from the report.
2. You can also filter the report by One Party, All Parties, Group of Parties, or Selected Parties as per your need.

The voucher data in reports may appear incorrect for various reasons, including incorrect tax rates, mismatched voucher dates, improper party selection, missing entries, incorrect voucher types, or saving issues. To address this, you can check and rectify the voucher details, ensure accurate party selection, and save the vouchers correctly. Thoroughly review and reconcile your transactions to identify any discrepancies and make necessary corrections.

To record payments made by credit card in BUSY, you need to create a bank account specifically for the credit card. Record the payment as a withdrawal from that account. If the bank ledger is not tagged under the Bank account, you may encounter this problem.
To view the Credit Card Ledger, go to Display, then Account, and select the Ledger report to view.

To check my sales register in BUSY, please follow below steps : 
 Step 1: navigate the display menu 
 Step 2 : select the Account books and then Account register
 Step 3 : select option Sales register 
 Step 4 : specify the specific date range and enable the bifurcation option 
 Step 5 : click on Ok and viwe the report