Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Which report will show aggregated data of general and sub ledger?

To check aggregated data of general and sub ledger follow the below steps:
In a ledger report , we can check compiled data of general and sub ledger accounts.
Step 1: Press Alt +L (shortcut key to open ledger report) or Go to Display > Account Book > Account ledger >account wise
Step 2: Open the report after enabling show sub ledger details also .

How can I apply multi-filters to view multiple heads simultaneously?

To apply multi filter to view multiple head simultaneously in BUSY, follow these steps:
Step 1: Open the requird report in BUSY.
Step 2: Press F7 shortcut key to give filter command then select multiple filter
Step 3: Click on configure then specify the field and value as per need.
Step 4: Afterward, mention the formula for filter and click on save.
Step 5: Now, click on filter.

What options exist for tracking customers and sales in BUSY?

BUSY provides different report in various structure from where you can check the sales with customer details, To view one of the sales report with party details, please refer below steps:
Step 1: Go to the display menu
Step 2: Click on the Accounts books
Step 3: Click on Accounts register(Standard)
Step 4: Select Sale Registers with all parties.
Step 5: Define date range and click OK button.

How can I see the party ledger alongwith item details?

If you want to see the party ledger alongwith item details please follow given steps:
Step 1: Open your company in BUSY and press the shortcut key alt+L
Step 2: Now specify the party name and specify the date range and select show item details option as Y then click on ok button
Step 3: Now you will be able to see the ledger of party

How do I track payments received from clients in BUSY?

To track the payment received from clients in BUSY you can follow the steps. 
Step 1. Open BUSY Software
Step 2. Open company
Step 3. Go to transaction menu click
Step 4. Go to receipt click
Step 5. Click on list
Step 6. Select date range ,Open list
Now you can check all payment receipt transaction.

How do I view expense details in BUSY

Please Follow the Below Steps for check expense report :
Step 1: Display Menu
Step 2: Account Books
Step 3: Account Ledger or Press ALT+L (shortcut to open ledger book)
Step 4: Select expsense account master and check report.
Please Follow the below step For check all expenses report with Gst bifurcation :
Step 1: Display Menu
Step 2: Gst report
Step 3: Gst other reports
Step 4: Purchase/Expense wise ITC

I am unable to find a particular invoice value by searching in BUSY. Is there a way to search sales register for a specific invoice amount?

We have 2 option to see the sales register
1.Account register
2.Inventory register
For Account register
Step:1 Go to display option.
Step:2 Select account Books
Step:3 Select account Register standard
Step:4 Select sale Register
Or
Inventory Register of sales
Step: 1 Go to display option
Step: 2 Select invetory Books
Step: 3 Select inventory Register standard
Step: 3 Select sale Register

I am unable to generate the sales register report properly. The columns are not in the correct order. How can I fix this?

We have 2 option to see the sales register
1.Account register
2.Inventory register
For Account register
Step:1 Go to display option.
Step:2 Select account Books
Step:3 Select account Register standard
Step:4 Select sale Register
Or
Inventory Register of sales
Step: 1 Go to display option
Step: 2 Select invetory Books
Step: 3 Select inventory Register standard
Step: 3 Select sale Register

We dont have the closing balance of accounts in the last year but showing opening balance in current year. what should i do?

If the opening balance is not match with the last year closing balance of accounts, you need to follow these steps:
Step 1: Open your company then go to last year.
Step 2: Go to Housekeeping menu and run Update Master Balances process.
Step 3: Now, Change financial year again from the Administration menu and check.
Note: Take backup of your data before running this process.

Why is the opening balance of accounts different from the previous financial year to the current year?

The closing balance of accouns different from the previous financial year to the current year due to closing balance is not updated and carry forward properly. 
To resolve this issue you need to run Update Master Balances from the housekeeping menu in last year then change financial year again from the Administration menu.
Note: Take backup of your data before running this process.
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