Frequently Asked
Questions

Q: I am unable to see my bills for certain months in BUSY. How can I resolve this?

unable to see my bills for certain months in BUSY 1. Check the date range: Make sure you are selecting the correct date range to view the bills. Adjust the date range accordingly. 2. make sure that invoices deleted or not 3. also check from house keeping menu that invoices showing under incomplete vouchers 4. maybe you cancelled those missing vouchers.

Q: How can I get all payment modes like card, UPI, cash together in one report?

For this you can configure multi column cash/bank book Report for configure please follow these steps: 1. Go in Administration then go in configuration 2. Then Go in columnar Report then go cash/bank book and mention account 3. Then go in Display then go in accounts book 4. Then go in cash/bank book then go in multiple column 5. Mention date range and open Report

Q: Why am I seeing incorrect or mismatching amounts in my balance sheet in BUSY

For Mismatch amount in Balance Sheet, Pls Follow the Below Steps : Step 1: After Data backup, Run Update Master from Housekeeping Step 2: Check in Short Range in Balance Sheet,You will get a particular mismatch date. Step 3: In that Particular Date, Check the entries from Day Book and correct it. Step 4: Further Can contact to on our Customer Support on 8282828282 via Support@busy.in

Q: I have an account for Surbhajan. How can I view its ledger report?

To view the ledger report for the Surbhajan account, follow the steps below: Step 1: Navigate to the Display menu and click on Account Books. Step 2: Choose Account Ledger and then select Account Wise. Step 3: Pick the Surbhajan account, specify additional details, save, and view the report. Important Note: You can use the shortcut key ALT + L to quickly access the ledger report.

Q: Is there filter to select multiple salesmen for sales reports in BUSY?

Yes, We can see Salesman wise report for One, Selected and All Salesman. Pls Follow the Below Steps for Accounting Report : Step 1: Display Menu Step 2: Account Books Step 3: Account Register Step 4: Sales Register Pls Follow the Below Steps for Inventory Report : Step 1: Display Menu Step 2: Inventory Books Step 3: Inventory Register Step 3: Sales Register Also can check in Sales Analysis and Purchase Analysis Report.

Q: Where can I find all the bills that I have deducted?

You can find all the bills that you have deducted in the BUSY, by following these steps: Step 1: Go to the Display tab and click on Account Books. Step 2: Select Account Registers (Standard). Step 3: Now, choose the desired report and specify the date range. Step 4: Alternatively, you can also access the Day Book and Account Ledger reports from the Account Books tab.

Q: How to find a missing payment in BUSY?

To check missing payment open ledger of account by Alt+L key and mention correct date range . If voucher not found then have to restore old backup, to restore data follow the steps below : Step 1: Go to restore data from company menu Step 2: Select data path in which backup is present Step 3: Click on ok then restore with overwrite no

Q: How can i check Sale Report ?

To check sale report in BUSY follow the below steps: Step 1: Go to display menu Step 2: Then click on Accounts books option Step 3: Then click on Accounts Register (standard) option Step 4: Then click on sale register option Step 5: Then specify date range and click on OK button Step 6: Here you can check the list of sale account

Q: How do I search for a specific supplier or customer in BUSY?

To search for a specific supplier or customer in BUSY, you can press Alt+L to access the ledger report. Specify the account name and review all transactions related to the specific party. Additionally, you can utilize the query system by pressing Alt+Q, clicking on Search Party, and entering the name or mobile number to view data related to the specific party.

Q: How to check the ledger book for some selected account master?

To check the ledger book for some selected account master follow the below steps: Step 1: Go to display > account book >account ledger > account wise (Standard ) or merge account >selected account . Step 2: A window will appear for select account master , press on show account list and select required account master for check the clubbed report.

Find Solutions to Common Issues Related to accounting-reports - account books

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am unable to see my bills for certain months in BUSY. How can I resolve this?

unable to see my bills for certain months in BUSY
 1. Check the date range: Make sure you are selecting the correct date range to view the bills. Adjust the date range accordingly.
 2. make sure that invoices deleted or not 
 3. also check from house keeping menu that invoices showing under incomplete vouchers
 4. maybe you cancelled those missing vouchers.

How can I get all payment modes like card, UPI, cash together in one report?

For this you can configure multi column cash/bank book Report for configure please follow these steps:
1. Go in Administration then go in configuration 
2. Then Go in columnar Report then go cash/bank book and mention account
3. Then go in Display then go in accounts book 
4. Then go in cash/bank book then go in multiple column
5. Mention date range and open Report

Why am I seeing incorrect or mismatching amounts in my balance sheet in BUSY

For Mismatch amount in Balance Sheet, Pls Follow the Below Steps :
Step 1: After Data backup, Run Update Master from Housekeeping
Step 2: Check in Short Range in Balance Sheet,You will get a particular mismatch date.
Step 3: In that Particular Date, Check the entries from Day Book and correct it.
Step 4: Further Can contact to on our Customer Support on 8282828282 via Support@busy.in

I have an account for Surbhajan. How can I view its ledger report?

To view the ledger report for the Surbhajan account, follow the steps below:
Step 1: Navigate to the Display menu and click on Account Books.
Step 2: Choose Account Ledger and then select Account Wise.
Step 3: Pick the Surbhajan account, specify additional details, save, and view the report.
Important Note: You can use the shortcut key ALT + L to quickly access the ledger report.

Is there filter to select multiple salesmen for sales reports in BUSY?

Yes, We can see Salesman wise report for One, Selected and All Salesman.
Pls Follow the Below Steps for Accounting Report :
Step 1: Display Menu
Step 2: Account Books
Step 3: Account Register
Step 4: Sales Register
Pls Follow the Below Steps for Inventory Report :
Step 1: Display Menu
Step 2: Inventory Books
Step 3: Inventory Register
Step 3: Sales Register
Also can check in Sales Analysis and Purchase Analysis Report.

Where can I find all the bills that I have deducted?

You can find all the bills that you have deducted in the BUSY, by following these steps:
Step 1: Go to the Display tab and click on Account Books.
Step 2: Select Account Registers (Standard).
Step 3: Now, choose the desired report and specify the date range.
Step 4: Alternatively, you can also access the Day Book and Account Ledger reports from the Account Books tab.

How to find a missing payment in BUSY?

To check missing payment open ledger of account by Alt+L key and mention correct date range .
If voucher not found then have to restore old backup, to restore data follow the steps below :
Step 1: Go to restore data from company menu 
Step 2: Select data path in which backup is present 
Step 3: Click on ok then restore with overwrite no

How can i check Sale Report ?

To check sale report in BUSY follow the below steps:
Step 1: Go to display menu 
Step 2: Then click on Accounts books option 
Step 3: Then click on Accounts Register (standard) option 
Step 4: Then click on sale register option 
Step 5: Then specify date range and click on OK button 
Step 6: Here you can check the list of sale account

How do I search for a specific supplier or customer in BUSY?

To search for a specific supplier or customer in BUSY, you can press Alt+L to access the ledger report. Specify the account name and review all transactions related to the specific party. Additionally, you can utilize the query system by pressing Alt+Q, clicking on Search Party, and entering the name or mobile number to view data related to the specific party.

How to check the ledger book for some selected account master?

To check the ledger book for some selected account master follow the below steps:
 
Step 1: Go to display > account book >account ledger > account wise (Standard ) or merge account >selected account .
Step 2: A window will appear for select account master , press on show account list and select required account master for check the clubbed report.

Frequently AskedQuestions