Frequently Asked Questions

If you want to add a mobile number, you can add it in the Account Master or in billing/shipping details. Alternatively, you can also write the mobile number in the Voucher Optional Field, providing multiple options for adding the mobile number. Additionally, you can add a custom column in most reports to include the mobile number in the generated reports.

If you want to find and remove duplicates enteries then please follow
the given steps
Step 1: Go to display menu then check list option then voucher 
 numbering reports.
Step 2: Then voucher duplicates number then select voucher type
Step 3: Then enter dates then ok.
Step 4: Then open that voucher and press F8 to delete or modify the 
 number or save.

If account master not showing in the drop down at ledger opening follow the below steps: 
 
Step 1: Go to administration > Utilities > De- activate master > select master type account > mention master name > Select N for de-activate and save the configuration.
Step 2: Open ledger (press alt+L) and check the account name in drop down.

There could be two possible reasons for not seeing any filter value in BUSY:
1. Make sure that value specified for filter is correct with spelling or number. 
2. Check your filter type it should be appropriate.
3. You can filter row wise by click on the option.
4.check filter on field which should be correct as per your requirement and check operator

If you want to check sales of a specific item to multiple parties in BUSY, you can follow these steps:
Step 1: Go to Display and click on Sales Analysis.
Step 2: Select One Item - All Parties and choose the item from the dropdown list of which you want to check report.
Step 3: Enter the date range and open the report.

There can be a difference in masters between two financial years due to masters data have not been carry forward to the next finanacial year.
To resolve this issue you need to run Update Master Balances from the housekeeping menu in last year then change financial year again from the Administration menu.
Note: Take backup of your data before running this process.

Yes, you can check the ledger report for income account in BUSY, follow these steps:
Step 1: Go to Display then click on account books
Step 2: Choose the account ledger then select account-wise option
Step 3: Select the standard format then select one party and open the ledger report.
Step 4: Now, specify the date range and select party then open the report.

Yes, sales register show the amount of tax deducted, follow these steps:
Step 1: Go to the Reports or display section and then choose account books
Step 2: Then account registers (standard) and select 'Sales Register' or 'Purchase Register' respectively. Set the date range and enable the option show bifercation of amount as Y and the software will generate the required report.

Pls Follow the Below Steps :
Step 1: In the Voucher Entry, Sale account is properly tag in the sale purchase type.
Step 2: In Item Master, Only Sales Account should be mention in Specify Sales Account Option.
Step 3: If everthing is correct then resave the voucher if still same issue can contact on Customer Support 8282828282 or can mail at support@busy.in

To view Salesman commision report, you can follow these steps:
Step 1: Go to Display menu and click on Commission Calculation.
Step 2: Entet on Sale / Purchase and can filter the report with One Salesman / All Salesman.
Step 3: Enter the date range and can view the commision for each salesman.
Step 4: You can also post Commission Voucher by press F4.