Frequently Asked Questions

To view salemans wise report, please follow below steps:
Step 1: Go to the Display menu
Step 2: Select commission calculation report
Step 3: Select voucher type sale/purchase on which you want to check commission
Step 4: Specify date range and click on OK button to view report
Step 5: You can post commission voucher from report also, to post entry use F4 key.

BUSY does not a direct report for transaction of cash deposit in the bank. Furter, you can check the contra voucher register by following the steps:
 Step 1: Go to display section then click on account books.
 Step 2: Choose the accounts register standard then select the contra register
 Step 3: mention the date range and check the transction.

Pls Follow the Below Steps for Mismatch of Sales Amount with Sales Analysis :
Step 1: Run Update Master Balance from Housekeeping
Step 2: Check the Bill Sundry costing option for Sales which apply in the voucher.
Step 3: Check in Short Range
Step 4: Can call on Customer Support 8282828282 or email at support@busy.in 
Note : Do this Process after Data Backup.

If some transactions are missing from your account register, you can follow these steps.
 Step 1. Check the date range of the reports, or alternatively, check the dates of the invoices.
 Step 2. Verify the accounts you have used in the invoices.
 Step 3. Review the tagging of accounts; if you've tagged them differently, they may not reflect correctly.

To locate a specific customers billing records follow below steps:
Step 1: Go to display option and select account books option.
Step 2: Then select account registers standard and then select sale register.
Step 3: After selecting sale register select all sale type and one party to view report.
Step 4: In next window mention the date range and click on ok button.

To resolve the error which is showing while export reports need to follow below given steps.
 Step 1:Take a latest backup of the company and Go to housekeeping menu.
 Step 2:In housekeeping select reindex database option and run the process.
 Step 3:If still problem exists then close all BUSY tab and set compatibility, uac, region and restart pc.

There could be several reasons why an invoice may not appear in the list:
 1.If the specific invoice is cancelled, it won't appear in the invoice list.
 2.If the particular invoice has been deleted, it won't be visible in the invoice list.
 3.Verify the data range specified for viewing the report; you might have entered an incorrect date range.

you can sale and purchase Report and then validate entries 
 For open Sale Report and purchase Report please follow these steps: 
 1. Go in Display 
 2. Then Go in Accounts book 
 3. Then Go in Account Register standard 
 4. Then Go in sale register and open Report and same as open purchase register Report

BUSY provides a variety of charts of accounts and templates out of the box some of them are mentioned below
 1.Templates
 Invoices, Purchase Orders, Sales Orders, Delivery Challans, Sales Quotation, Debit and Credit Notes etc.
 2.Charts of accounts 
 Assets, Liabilities, Income, Expenses, and Capital.
 Note: Charts of accounts includes both financial statement and income statement.

To view the job work summary, you can follow these steps:
Step 1: Go to the Display menu and select Job Work Reports.
Step 2: Choose the Job Work Report option according to your work nature, such as outside job work or in-house job work.
Step 3: Click on Job Summary, and you can see the job summary report on your screen.