Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the best way to handle petty cash transactions in BUSY? Should I set up a separate account?

Please follow these steps to maintain petty cash transactions in BUSY:
Step 1: Go to administration menu
Step 2: Then click on masters
Step 3: Then click on account and click on add
Step 4: Specify account name as petty cash and group name as cash-in-hand
Step 5: Then save it and then you can do the transactions with this master

The transaction details are not showing up in BUSY. How can I get the transaction details to appear?

To get transaction details in BUSY, you can check Sales register, Purchase register, etc by using these steps:
Step 1: Go to Display menu and click on Account Books.
Step 2: Select Account Regsters(Standard) and choose Sales Register, Purchase Register, etc as per the requirements.
Step 3: Enter the date range and can see the transactio details.

I want to check only the purchase ledger in BUSY. What steps do I need to follow?

If you want to check Purchase Ledger, follow these steps:
Step 1: Open the ledger by pressing Ctrl+L, then Select Purchase In account name and open the ledger.
Step 2: Alternatively you can Open it in Accounts Books Then Click on Account Ledger.
Step 3: Then Select account Wise then Standard then click on One account & open the ledger.

Where can I see the reconciliation status for a ledger account in the BUSY interface

Ledger reconciliation reports and feature enablement
Step:1 Go to administration and select configuration.
Step:2 feature and option.
Step:3 Accounts
Step:4 Tick on ledger reconciliation feature
Step:5 Then open the respective ledger account and mention yes in the ledger reconciliation option.
Step:6 Then use F4 key for reconciliation of entries.
step:7 Now when open ledger their would be option of filter reconciled and unreconciled entries.

The ledger reports are printing very slowly in BUSY. How can I speed them up?

If ledger reports are printing very slowly in BUSY, follow these steps:
Step 1: Install the latest release of BUSY, then try restarting the system and the printer.
Step 2: Attempt to install the latest printer drivers.
Step 3: Reduce the number of commands for printing ledger reports in BUSY, as giving too many commands can slow down the system.

How can I generate a single report to view both sales and sales returns vouchers?

To generate a single report to view both sales and sales returns vouchers in BUSY, follow these steps:
Step 1: Go to display section then click on Account Book.
Step 2: Choose the Account Register (Standard) then click on sales register.
Step 3: Select sales type, party, specify date range and enable include sale return option then open the report.

Can I get a list of the purchase voucher bills to a specific date?

To get a list of the purchase voucher bills to a specific date, follow these steps:
Step 1: Go to display and then select account books
Step 2: Choose account registers(standard) and then select report purchase reigster
Step 3: Select purchase type as required, party or account as required and then define start date and end date and open report.

Is there an option to export or download customer and vendor lists from BUSY?

Yes, there is an option to export or download customer and vendor lists from BUSY . 
Step1 : Go administration, Select master option.
Step2 : Then click on account, click on list.
Step3 : Select standard.
Step4 : Choose all account or Group of account list
Step5 : Export ALT+E for BUSY

What reports can I generate from BUSY for sales, purchase, accounts, inventory etc?

BUSY offers a wide range of reporting options to help businesses track and analyze their business operational data effectively. A few of the important reports are, 
1. Sales Register
2. Purchase Register
3. Inventory Summary
4. Account Books & Registers
5. Profit and Loss Statement
6. Balance Sheet
7. Stock Valuation Reports
8. Sales and Purchase analysis Reports
9. MIS Reports etc

I need help finding a certain customer's bill history. What's the process?

To open the bill history of the customer you can open its ledger by using ALT+L shortcut and you can also check ledger reports by following this steps:
Step 1: Go to display menu
Step 2: Then click on account books option and press enter
Step 3: Then click on account ledger and you can check ledger of parties
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