Frequently Asked
Questions

Q: How can I view the ledger after adding the opening balance?

To view the ledger after adding the opening balance in BUSY, follow these steps: Step 1: Go to Display then click on account books. Step 2: Choose the account ledger then select account-wise option Step 3: Select the standard format then select party and open the ledger report. Note: Account Ledger report can be open by using the shortcut key ALT+L.

Q: How can I match transactions in my accounting software?

To match transactions in BUSY Accounting software, you can check ledger of the particular account , Step 1: Go to display then account books Step 2: Select account ledger then account wise Step 3: You can select one account , group of account or all acc as per requirement Step 4: Then select date range and open report to match

Q: I need to view the cumulative total purchase amount for a vendor across multiple months in BUSY. How can I achieve this?

You can see the all month purchase data in the monthly report from below steps. Step 1: Click on Display Step 2: Then Account Books Step 3: Then Account Summary Step 4: Then Monthly Summary Step 5: Then vertical or horizontal as per your need and select the group of account as purchase and view the report.

Q: There are multiple unrelated columns in reports exported from BUSY to Excel. How can I only export required columns to Excel?

You can export the required columns in excel from the below steps. Step 1: In the report, create the new format by click on custom column option. Step 2: Then untick the column field which is not required by you and save it. Step 3: Then open the same report with new format and then export it.

Q: Some details like payment mode are missing in the exported account sales registrant report how do I get them?

To get some missing details like payment mode in the exported file, you have to check the report that you have exported whether you will get the payment mode in that report or not, if not, then You can add custom column of payment mode through custom column option in account sale register and then export .

Q: What is the best way to handle petty cash transactions in BUSY? Should I set up a separate account?

Please follow these steps to maintain petty cash transactions in BUSY: Step 1: Go to administration menu Step 2: Then click on masters Step 3: Then click on account and click on add Step 4: Specify account name as petty cash and group name as cash-in-hand Step 5: Then save it and then you can do the transactions with this master

Q: The transaction details are not showing up in BUSY. How can I get the transaction details to appear?

To get transaction details in BUSY, you can check Sales register, Purchase register, etc by using these steps: Step 1: Go to Display menu and click on Account Books. Step 2: Select Account Regsters(Standard) and choose Sales Register, Purchase Register, etc as per the requirements. Step 3: Enter the date range and can see the transactio details.

Q: I want to check only the purchase ledger in BUSY. What steps do I need to follow?

If you want to check Purchase Ledger, follow these steps: Step 1: Open the ledger by pressing Ctrl+L, then Select Purchase In account name and open the ledger. Step 2: Alternatively you can Open it in Accounts Books Then Click on Account Ledger. Step 3: Then Select account Wise then Standard then click on One account & open the ledger.

Q: Where can I see the reconciliation status for a ledger account in the BUSY interface

Ledger reconciliation reports and feature enablement Step:1 Go to administration and select configuration. Step:2 feature and option. Step:3 Accounts Step:4 Tick on ledger reconciliation feature Step:5 Then open the respective ledger account and mention yes in the ledger reconciliation option. Step:6 Then use F4 key for reconciliation of entries. step:7 Now when open ledger their would be option of filter reconciled and unreconciled entries.

Q: The ledger reports are printing very slowly in BUSY. How can I speed them up?

If ledger reports are printing very slowly in BUSY, follow these steps: Step 1: Install the latest release of BUSY, then try restarting the system and the printer. Step 2: Attempt to install the latest printer drivers. Step 3: Reduce the number of commands for printing ledger reports in BUSY, as giving too many commands can slow down the system.

Find Solutions to Common Issues Related to accounting-reports - account books

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I view the ledger after adding the opening balance?

To view the ledger after adding the opening balance in BUSY, follow these steps:
Step 1: Go to Display then click on account books.
Step 2: Choose the account ledger then select account-wise option
Step 3: Select the standard format then select party and open the ledger report.
Note: Account Ledger report can be open by using the shortcut key ALT+L.

How can I match transactions in my accounting software?

To match transactions in BUSY Accounting software, you can check ledger of the particular account ,
Step 1: Go to display then account books
Step 2: Select account ledger then account wise
Step 3: You can select one account , group of account or all acc as per requirement 
Step 4: Then select date range and open report to match

I need to view the cumulative total purchase amount for a vendor across multiple months in BUSY. How can I achieve this?

You can see the all month purchase data in the monthly report from below steps.
 Step 1: Click on Display
 Step 2: Then Account Books
 Step 3: Then Account Summary
 Step 4: Then Monthly Summary
 Step 5: Then vertical or horizontal as per your need and select the group of account as purchase and view the report.

There are multiple unrelated columns in reports exported from BUSY to Excel. How can I only export required columns to Excel?

You can export the required columns in excel from the below steps.
 Step 1: In the report, create the new format by click on custom column option.
 Step 2: Then untick the column field which is not required by you and save it.
 Step 3: Then open the same report with new format and then export it.

Some details like payment mode are missing in the exported account sales registrant report how do I get them?

To get some missing details like payment mode in the exported file, you have to check the report that you have exported whether you will get the payment mode in that report or not, if not, then You can add custom column of payment mode through custom column option in account sale register and then export .

What is the best way to handle petty cash transactions in BUSY? Should I set up a separate account?

Please follow these steps to maintain petty cash transactions in BUSY:
Step 1: Go to administration menu
Step 2: Then click on masters 
Step 3: Then click on account and click on add
Step 4: Specify account name as petty cash and group name as cash-in-hand
Step 5: Then save it and then you can do the transactions with this master

The transaction details are not showing up in BUSY. How can I get the transaction details to appear?

To get transaction details in BUSY, you can check Sales register, Purchase register, etc by using these steps:
 Step 1: Go to Display menu and click on Account Books.
 Step 2: Select Account Regsters(Standard) and choose Sales Register, Purchase Register, etc as per the requirements.
 Step 3: Enter the date range and can see the transactio details.

I want to check only the purchase ledger in BUSY. What steps do I need to follow?

If you want to check Purchase Ledger, follow these steps:
Step 1: Open the ledger by pressing Ctrl+L, then Select Purchase In account name and open the ledger.
Step 2: Alternatively you can Open it in Accounts Books Then Click on Account Ledger.
Step 3: Then Select account Wise then Standard then click on One account & open the ledger.

Where can I see the reconciliation status for a ledger account in the BUSY interface

Ledger reconciliation reports and feature enablement
Step:1 Go to administration and select configuration.
Step:2 feature and option.
Step:3 Accounts
Step:4 Tick on ledger reconciliation feature
Step:5 Then open the respective ledger account and mention yes in the ledger reconciliation option.
Step:6 Then use F4 key for reconciliation of entries.
step:7 Now when open ledger their would be option of filter reconciled and unreconciled entries.

The ledger reports are printing very slowly in BUSY. How can I speed them up?

If ledger reports are printing very slowly in BUSY, follow these steps:
Step 1: Install the latest release of BUSY, then try restarting the system and the printer.
Step 2: Attempt to install the latest printer drivers.
Step 3: Reduce the number of commands for printing ledger reports in BUSY, as giving too many commands can slow down the system.

Frequently AskedQuestions