Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is the freight amount showing a difference of Rs. between reports in BUSY?

The freight amount may be showing a difference of Rs. 150 between reports in BUSY due to discrepancies in how the freight charges were entered or accounted for in the software. It is recommended to review the entries and ensure that the freight charges are accurately recorded in the appropriate accounts to resolve the difference.

How do I download the aging analysis report from BUSY

In BUSY, We Can export report in multiple Data Format.
Pls Follow the Below Steps :
Step 1: Display Menu
Step 2: Outstanding Analysis
Step 3: Ageing Receivable or Ageing Payable and Ageing Bills Receivable or Bills Payable FIFO Basis
Step 4: Export it in Data Format - PDF, Excel, Google Sheet, HTML, CSV, Text File Delimited or Fixed Width.

How do I check sales analysis quarterly in BUSY

If you want to check Sales Analysis report Quaterly in BUSY, you can follow these steps:
Step 1: Go to Display and click on Sales Analysis.
Step 2: Select the appropriate report combination that best suits to your need such as Item-wise, Party-wise, etc
Step 3: Select Standard-Quaterly and open the report and analyz it.

Why did tax columns disappear in BUSY sales register

The tax column might not appear in the sales register if the "Show Bifurcation of Amount?option is disabled. Another reason could be that you have applied a custom column format that hides the tax column. To fix this, you can open the report with the standard format and check if the tax column is visible.

When I open the video, a message comes- In order to see the effect of the changes you have made in the previous session, please run Regenerate Dual Voucher. What should I do?

If show message run regenerate dual voucher follow these steps:
Step 1: Take latest backup of data
Step 2: Open company then go in housekeeping
Step 3: Click on Regenerate dual vouchers and choose you can proceed as I have latest backup of data
Step 4: Click on Ok then click yes on please confirm window.

I don't want to change the ledger heads for my fixed asset purchase entries. Can I still see those bills in the full purchase report?

If you did fixed assets purchase entries in purchase voucher then you can see the fixed asset purchase report in purchase register
But you have to create item for that fixed asset and you need to specify the fixed assets account in specify purchase account option and then you can proceed to generate the entry

Some vouchers in BUSY from the previous financial year are showing up in the current year reports. How can I prevent this going forward?

To prevent vouchers from the previous year from appearing in current year reports, you can establish a cutoff date for the previous financial year. If these vouchers persist in current year reports even after selecting the appropriate current financial year date, ensure that the voucher dates are correctly aligned with the previous financial year.

I am unable to locate the entry for my cash transactions in BUSY. How can I find cash entries that were already posted?

If you want to locate cash transaction in BUSY then please follow the given steps
Step 1: Go to display menu then account books then cashbank book
Step 2: Then select single column option then enter the date and enable
desired option then ok.
Step 3: Now cash transaction will be displayed.

Why am I unable to open the detailed sales report to see item-wise breakup? It seems to get stuck while loading data.

while loading data for sales report with full item details getting stuck then you need to ensure that if your data is heavy or number of transaction is more, then it will be take time to load report or you need to login with super user id to load report faster that client system.

I created a custom column for district name, but it is not showing in my report. What am I doing wrong?

Your custom column of district may not be showing in the report because it could be 
possible its not compatible with the report or you have choosen the wrong field in the
custom column or you have not mentioned the district name on the proper location from
where you are tracking in custom column
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