Frequently Asked Questions

Because when you have opened the ledger of the party you have selected the details to show single account (first), Due to this the entry is shown with the name of the party which available in the first row of entry.
So, While opening the party ledger you have to select Single Account (Auto).

RTE 5 was appearing due to some junk file in database, please follow below steps to solve it::
1: Take the backup of your data 
2: Go to house keeping menu 
3: Press enter on re-index database option
4: Tick 2nd option you can proceed as i have the latest data backup and then check.

In BUSY, you can check the sales register by follow these steps:
Step 1: Go to Display menu and click on Account Books.
Step 2: Select Account Registers (Standard) and choose sales register.
Step 3: Enter the date range and enable the option Show Bifurcation of Amount then can see the value of invoices with tax.

TO find The Detailed Invoice Report in BUSY you can check sales resgister report. For that Follow these Step:
 Step 1: Go to display option
 Step 2: Then click on Accounts Books.
 Step 3: Then clcik on Account register(standard)
 Step 4: then Select Sales Register option and enable option show Bifurgation of amount.

The reason for incomplete statistics and data in some accounts could be due to missing or incomplete entries. The solution is to check and ensure that all entries are complete and accurate also you can run update master balance utility from house keeping menu its help you to update accurate balance in master.

To see sale you can follow some steps:
Step 1: Go to the display and then click on Accounts Book.
Step 2: Now click on Accounts Register and then select Sale register standard.
Step 3: Now you can select all sale type and parties and also enter period as per your requirement and save the voucher.

Yes you can export the sundry creditors balance and transaction deatils to excel or another 
format using the steps 
1 go to display menu and click on account books 
2 click on account ledger and select account wise and then standard 
3 then select group of accounts and date range then press OK

To check why your total balance not match with your bill amount . Follow the steps below :
Step 1: Take backup of your company from backup data option present in company menu 
Step 2: then open company and go to house keeping menu 
Step 3: Select update master balance and run the process

If a specific entry is not showing in the account ledger then you need to check these steps:
Step 1: Review that entry and make sure the correce ledger name is specified in that.
Step 2: Resave that entry and check.
Step 3: Ensure that you are check correct account ledger report with correct date range.

The payment mode may not be reflecting accurately in the ledger and reports in BUSY due to incorrect entry or configuration settings. It is important to ensure that the payment mode is selected correctly while recording transactions and that the software is properly configured to display the payment mode in the desired reports.