Frequently Asked Questions

The reason for incomplete statistics and data in some accounts could be due to missing or incomplete entries. The solution is to check and ensure that all entries are complete and accurate also you can run update master balance utility from house keeping menu its help you to update accurate balance in master.

To see sale you can follow some steps:
Step 1: Go to the display and then click on Accounts Book.
Step 2: Now click on Accounts Register and then select Sale register standard.
Step 3: Now you can select all sale type and parties and also enter period as per your requirement and save the voucher.

Yes you can export the sundry creditors balance and transaction deatils to excel or another 
format using the steps 
1 go to display menu and click on account books 
2 click on account ledger and select account wise and then standard 
3 then select group of accounts and date range then press OK

To check why your total balance not match with your bill amount . Follow the steps below :
Step 1: Take backup of your company from backup data option present in company menu 
Step 2: then open company and go to house keeping menu 
Step 3: Select update master balance and run the process

If a specific entry is not showing in the account ledger then you need to check these steps:
Step 1: Review that entry and make sure the correce ledger name is specified in that.
Step 2: Resave that entry and check.
Step 3: Ensure that you are check correct account ledger report with correct date range.

The payment mode may not be reflecting accurately in the ledger and reports in BUSY due to incorrect entry or configuration settings. It is important to ensure that the payment mode is selected correctly while recording transactions and that the software is properly configured to display the payment mode in the desired reports.

To see list of voucher for a month in BUSY, you need to follow these steps:
Step 1: Open your company then go to Transaction menu.
Step 2: Select the voucher type such as Sales, Purchase, etc.
Step 3: Then, click on List and select screen. Enter the month period and can see the vouchers list.

When books are not tallying after certain date you need to check these steps:
Step 1: Go to Housekeeping menu.
Step 2: Click on check junk characters.
Step 3: You can proceed as i have latest backup select then check vouher.
Step 4: Check Incomplete voucher and mention details then save It will show in voucher list.

To view the comparative sales data for different time periods in BUSY follow below steps:
Step 1: Go to display menu and select account summary option.
Step 2: Then select vertical summary and then one account option.
Step 3: Then mention sale account and mention compare value with last year.
Step 4: Then click on ok button.

To view the sales in the Sales Register, follow these steps:
Step 1: Go to the Display menu and click on Account Books.
Step 2: Click on Account Registers (Standard) and then select Sales Register.
Step 3: Choose the Sale Type and Parties in the next popup window.
Step 4: Select the date range and open it.