Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What search options are available for historical data in BUSY

For Historical Data, We can seach in Reports with Date range as per our requirement from Display Menu. we can also check Multi Company Combined data. 
Pls Follow the Below Steps :
Step 1: Display Menu
Step 2: MIS Reports
Step 3: Multi Company Results
Step 4: Select the Company and report which want to view.

Is there a cash book feature in BUSY Accounting Software?

Yes, there is a cash book report in BUSY. To view this follow the below steps:
Step 1: Go to display menu then select account books option.
Step 2: Select cash or bank book and select single column.
Step 3: Enter the account name as cash then specify the date range and open the report.

How do I filter BUSY reports by date range?

To apply filter in reports, please follow below steps:
Step 1: Go to the Display menu, open report in which you want to apply filter
Step 2: Click on FILTER button, available at the top section of reports
Step 3: Define fileds and value for filteration.
Step 4: Click to Apply filter button and view report

I am trying to check my sales and purchase details for the previous financial year but unable to find the right option. How can I view sales and purchase reports for past financial years?

To view the last year sale purchase details follow below steps:
Step 1: Firstly press F11 key to switch Financial year.
Step 2: Go to display option and then select account books.
Step 3: In account books select account register standard and then you can view sale and purchase register.

I need to pull some custom reports in BUSY but cannot find the option to create custom reports. Is there a way to do this?

Yes, there is an option to create custom reports in BUSY. You have to open the any list of masters, transactions or any report,then on top you will get the option of custom column. Click on custom column option and add the required fields as per your need in the report.

There is a small difference of - paise between amounts in BUSY. What could cause this and how can I resolve it?

Please provide more details about which report you are checking so that we can provide better assistance. Additionally, if you observe a variance of a few paisa in the report, it is recommended to examine the data within a shorter timeframe. After identifying any discrepancies, make corrections to rectify the mismatch.

When I try to generate financial reports in BUSY, some sections show #DIV/! errors. How can I resolve this issue?

If you generate financial reports and see some error in figures then please follow the given
steps
Step 1: Exit from report and reopen it and check now.
Step 2: If still have problem then go to housekeeping menu.
Step 3: Then update master balance and then check report again.

The software is not updating prices in the reports when I change them. Is there a setting I am missing?

If software is not updating prices in the reports when you change them
then please follow the given steps
Step 1: Make sure the changes made saved properly.
Step 2: Go to administration housekeeping menu.
Step 3: Then go to housekeeping menu.
Step 4: Then update master balances then ok.
Step 5: Then check report again.

When encountering an error message during report generation, what could be causing it and how can I resolve it?

When encountering an error message during report generation in BUSY, the error could be caused by:
Step 1 : Invalid entries, duplicate entries, or mismatched data.
Step 2 : To resolve the error, you can check and correct the entries, ensure there are no duplicates, and reconcile any mismatched data.

The sales invoice I generated yesterday is not showing in BUSY today. Why is this happening?

There are several reasons if your sale voucher is not showing in report:
1. Make sure you have save the voucher properly
2. Make sure you are checking correct reports in BUSY
3. Ensure that you have selected correct date range while checking sale report
4. Make sure you are using latest release of BUSY
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